Unable to reset content & settings secondary to verification failure

'verification failure' keeps coming up when I try to log into my apple account. I am trying to erase the settings so to send for service. The original problem is that the wifi is grayed out and bluetooth keeps searching. I don't want to ship with all my info on there and already paid for the service.

If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup).
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
You may have to force iPad into Recovery Mode
http://support.apple.com/kb/ht1808

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HT1212 Hi, I am unable to reset all settings.. I don't remember the pass code.. I am able to reset network settings and other settings. Can someone please gelp

Hi, I am unable to reset all settings.. I don't remember the pass code.. I am able to reset network settings and other settings. Can someone please help

If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup).
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
You may have to force iPad into Recovery Mode
http://support.apple.com/kb/ht1808

Unable to reset some settings values in Character Style Options back to "inherited"

Hi!
First, unfortunately Paragraph Styles and Character Styles are not so cool as in InDesign in Photoshop. I hope it will be updated in future versions because good typography is very actual now.
Here is one of issues:
I can't set Font Family and Color in Character Style Options back to inherited ones, i.e. to reset/empty it. Onse I set some custom font/color for Character Style (manually or after "Redefine..") I can't remove it, only set new one. And since Character Style is another level of abstraction over Paragraph Style this behavior is very annoying - I always need to check what font is set up for characters, change it or even delete this character style and create a new one with same settings but default (empty) font family.
Fortunately some other settings (font size, leading and all other inputs/selects with editable value) can be reset (emptied) - that's why I consider situation with font family/color as buggy/raw.
What do you think about this? May be I don't know some secret tricks/technics to fix it?
Thank you

I purchased the same laptop from Wal-mart in late August, I have had nothing but problems. Going from one program to another within the computer takes forever, the pages constantly say "not responding", getting on the internet takes all day, anti virus software has been installed, scans have been run which might I add took three days to do because the computer kept freezing and I had to manually restart. Un-installing programs is next to impossible as every time I start and sit and wait 10 minutes later I am still waiting, try to get out of the program and it won't let me. I try ctrl alt del which doesn't help. I took mine back to Wal-mart a week over the amount of time they allow for returns which is ridiculously short and they would not take it back. I have spent numerous hours trying everything under the sun to get this 2 month old computer to work and to meet up to my expectations of a brand new laptop computer and I am almost ready to chunk it out the backdoor. I am very disappointed in this product and will never buy another Toshiba. My family owns a Dell laptop and 2 HP laptops and we love them. This laptop was purchased for my children to do schoolwork as they are homeschooled and unfortunately they have not been able to do ANY! Take my advice, DO NOT BUY this product!

HT4436 Unable to reset iCloud settings using a new Apple ID

Hi, I ahve changed email account to gmail and so I ahve changed my Apple ID to this email address. I ahve reconfigured everything except iCloud. When I go into settings it still shows my old Apple ID and it is greyed out so I cant re-log in. How can I change this?

Welcome to the Apple community.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

Yesterday I reset my settings on my iphone 4 to correct another problem. Today I am unable to connect to itunes to sync my phone. The device does not show up on the screen. What can I do?

Yesterday I reset my settings on my iphone 4 to correct a problem. Today I am unable to connect to itunes to sync my phone. The device does not show up on the screen. What can I do?

Best practices says plug the USB cable into the computer, then plug the 30 pin connector into the iPhone.
If everything is working correctly, you should be able to plug the iPhone in at any time. Before or after opening iTunes.
Depending on what settings are selected in iTunes, the program may or may not automatically open when you connect the device.

Hi, I am not able to restore my ipad (I have tried different techniques but it stays frozen at the Apple logo level). If I try through my computer, it forces me to reset factory settings erasing my Media content which I haven't backed up. Ideas please?

Hi, I am not able to restore my ipad (I have tried different techniques but it stays frozen at the Apple logo level). If I try through my computer, it forces me to reset factory settings erasing my Media content which I haven't backed up. Ideas please?

Hmmmm.... you might know the answer....

Is reset all settings enough to restore factory settings or do I have to erase all content?

Data works without problem on my phone, but sometimes phone calls and SMS messages act like the phone is not on the network. Calls go straight to Voicemail and SMS messages are not received. Unless the phone is rebooted or turned off and on or a phone call is made, I won't get any notice of the voicemails or messages. Again, data is fully connected over the LTE network (push email and iMessages come through without delay).
AT&T blames the phone and told me I needed to reset. I used "reset all settings' and not the "Erase All Content and Settings." Have I fully reset the phone to the point were AT&T should recognize it is not the device and it's settings?

It sounds like you are taking the right steps. Resetting all Settings does return your phone to factory defaults without deleting any of your content. This means you need to go into settings and turn on or off anything you had changed from factory default.
Resetting Network Settings as razmee209 suggested is the next step. You will need to re-enter any wifi ID's and passwords that you may have been using before.
If none of this works, you may need to take the big step of restoring the phone as new and do not restore it from your backup. This will remove all your apps and content so I would only do this as your last step if you cannot get the phone to work the way it should.
There is also the possibility that you have a hardware fault that you might need to have an Apple Genius look at to make sure you do not have a broken phone.

I have been attempting to wipe/erase the iphone 4S I recently purchased...for the past 20 hours....I went to Reset in Settings and clicked on "Erase All Content and Settings"....At that point the phone the screen went dark except for a white circular symb

I have been attempting to wipe/erase the iphone 4S I recently purchased...for the past 20 hours....I went to Reset in Settings and clicked on "Erase All Content and Settings"....At that point the phone the screen went dark except for a white circular symbol revolving - indicating something should be happening....
The instructions indicated that, depending on what needed to be erased, the process could take several hours. Even though the device had a Tom Tom application with all the maps of Europe etc (about 2GB) and there were several other apps on the device, it does not seem to me normal that the device would be still clearing into the next day - today!
Can you please help!?
Richard W.

Something has gone wrong. Turn your phone off, then force it into recovery mode & restore it:
Press the Sleep/Wake button & Home button at the same time, keep pressing until your phone turns off, then release.
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off.

No sound at all for incoming calls, txts, games i tried everything reset, restore , delete content and reset , reset network settings. Alarm sounds work but notification sounds don't work please and mute button is in ring mode

No sound at all for incoming calls, txts, games. I have checked the side mute switch. Volume is all way up. All notifications are on. I can hear tones when I go to change them. I can hear my music. I can hear talking on videos I have taken. I have tried everything I know to do(reset,restore,reset network settings,reset content and other settings and mute button is not ON)Please help!

This is exactly the same problem I am having. I dropped the phone one time I think that was the reason. Now I cant seem to find any solution to fix it and it will cost me $149 to buy a new phone? There has to be a way to fix this problem.
When I put it in speaker phone I can hear but not voices through the phone.

Ipad 1 takes days and still unable to reset all data and settings to factory default

ipad 1 takes days and still unable to reset all data and settings to factory default

Something is not right, it should not take more than 15 minutes.
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

Iphone4 resetting all content & settings

Hi, I have done resetting all content & settings of Iphone4 as I had to give it to someone else, but after doing the reset, it's asking to connect to Itunes with a black screen but once connected to Itunes, it says that there is an error in updating Iphone and you must contact customer care for this. What do I do now?

Hi apurva13612,
I see that you are experiencing an issue when attempting to restore your iPhone. You can find more information about the error code you are seeing by using the information in the following article:
Get help with iOS update and restore errors - Apple Support
https://support.apple.com/en-us/TS3694
Thanks for coming to the Apple Support Communities!
Regards,
Braden

I reset my settings and content, the itouch just conged. what should i do?

I reset my settings and content, the itouch just conged. what should Ido?

What does "conged" mean?
If the iPod does not respond or turn on:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I reset all settings and now it wont work

I reset all settings and contents and now my ipad will not work or restart. How do I get it to work again.

Try putting it into recovery mode and see if you can restore it.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808

After connecting to Bluetooth keyboard, iPad 2 will not connect to Internet (wifi) at all. Wifi is ok, have tried turning off bltooth, wifi on iPad. It sees the network but won't connect. Help? Have also reset network settings etc

My iPad wifi was working great until I I connected it by Bluetooth to a keyboard (zagg). It was the first time I'd used Bluetooth
Immediately Internet was dropped on my ipad. My iPhone was and is still connected no prob. And I cannot get the iPad wifi to work again....at all!!!
This is major as I am away from my desktop for three months. Any fix cannot involve being at my desktop with iTunes which is 10,000 km away
So far This is what I've tried based on other discussions-
-turned Bluetooth off and unpaired to keyboard which was also turned off
- turned iPad wifi off and on (several times)
- forgot the network I useArrive Jul 19 depart Aug 25th. Originally it was Sept 9.
-- reset network settings
What happens is that the iPad sees the network and I enter my password. But, instead of getting "check mark" indicating a successful connections it keeps "circling". Sometimes the airport bars will show, but disappear or flicker. It never connects with a check noted in settings. Any attempts to use internet confirm there is no connection
My network is not a cafe or public network. It is one I regularly use here at my family's home where I am visiting
Any ideas!

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

My iPod touch won't connect to wifi. Password is correct. Already reset network settings and restored ipod to original settings. Already updated iTunes and upgraded iPod to iOS 6.

A message keeps popping up when I try to join my network that says, "unable to join the network."
I have already reset network settings and restored ipod to original settings.
I already updated iTunes and upgraded iPod to iOS 6.
The password is correct. I even made sure by checking my wifi account.
I have completely restarted my internet connection multiple times.
I have also restarted my ipod multiple times
My wifi was working on my iPod yesterday before I reset all settings.
I updated it yesterday to iOS 5. Still didn't work.
It wasn't updated to the new iOS 6 until today so I don't think it has anything to do with the upgrade.
My camera started to be glitchy, so I reset my Ipod like I was advised in another discussion.
My internet wasn't connected anymore. My password wasn't working either, but the wifi connection was still showing.
Safari still wasn't working, though.
I did the sensible thing and I reset my network connection.
Now, the password isn't working and there's no wifi signal.
The camera is working well now, but the wifi is messed up. I didn't expect any of this to happen. The internet is all I use the iPod for. Now, the iPod is useless to me. Please help?

are other things still connecting to the wifi without a problem?
Have you tried resetting network settings, then unplugging modem and router from power for 40 seconds then plugging back in letting the lights stabilize and Then recconecting with the ipod>?

Unable to reset content & settings secondary to verification failure

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