Unable to reset hp monitor to factory setting

I was setting up a brand new monitor, Pavilion 22 forbw and our brand new laptop, Pavilion x2 detouchable 10. When we were trying to solve black band around window, we adjusted the monitor setting. Since we are new to both devices and Win 8 or 8.1 we must have done something we didn't meant to. As you may have guessed, we are not really proficient in PC set ups.
Please help us with these problems.
1: The monitor displays purple tinted picture while laptop display is normal.
2: The factory reset on the monitor doesn't work as if the purple tint is the factory setting.
3: The original problem of the black band is still there. We got 22" monitor but it displays only the size of 15" or so.
Thank you,
This question was solved.
View Solution.

Hello @idontlikewin8,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how a black band is visible on your desktop's monitor after setting it up, and I would be happy to assist you in this matter!
I am providing you with some steps you can try below:
Step 1. Unplug the power cord from the back of the monitor and the wall
Step 2. Hold the power button down for at least one minute
Step 3. Plug the power cord back into the monitor and then into the wall outlet (not a power bar or surge protector)
Step 4. Press the Menu button on the monitor
Step 5. Navigate to the Factory Reset option and select it
Step 6. Try a different cable connecting your monitor to your computer
If the above steps did not resolve your issue you can try the monitor on a computer or other device to see if the issue persists. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you for posting on the HP Forums. Have a great day!
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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