Unable to reset I-phone, any help appreciated

My Iphone freezes with a Mailbox logo and an arrow pointing to an I-tunes logo. It will not allow me to re-set. It does allow me to turn on and off, but this same mailbox logo with an arrow pointing upward to the i-tunes logo is constant. I have tried resetting completely, but nothing.
any help would be appreciated.
Thanks again.

You must get it to connect to iTunes to restore; there is no other option. If it doesn't work on your computer try a friend's, or take it to an Apple store and have them do it there. Some things to note:
1. Connect to a USB 2.0 port on the back of the computer, not to a hub.
2. Disconnect other USB devices that use power (keyboard and mouse are OK).
3. Look at this tip: http://support.apple.com/kb/HT1808?viewlocale=en_US

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HT1212 I am unable to get our of a continuous cycle when trying to update or restore my iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.

When I tried to update my iPad I got an error 9. Now, I am unable to access my iPad. It is in a continuous cycle when I try to update or restore the iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.
Here's the cycle:
I plug in my iPad when “cable to iTunes shows on iPad screen. It says "Your iPad can't be updated, you must restore it to factory settings." That bad enough news, but it gets worse.
Click Restore
Extracting software…
Preparing iPad for restore
Waiting for iPad…
Verifying iPad restore with Apple…
(empty bar under the Apple logo…does not show any activity)
“The iPad “iPad” could not be restored. An unknown error occurred (9).”
Notes: I just upgraded to OS X Yosemite 10.10.1 on my iMac (27-inch, Mid 2011) in the last week. It’s the first time I’m tried to backup/update my iPad since the iMac update.
I swapped out the USB cable to a new cable and get the same results.
I also unplugged all other USB devices from the iMac and security on my iPad and still get the same results.
I find it strange that it shows no Serial number for my my iPad 2 when plugged in. It shows “Serial Number: n/a on the screen when it displays: “iPad Recovery Mode To update your iPad without erasing its contents, click Update. To restore your iPad to its factory settings, click Restore iPad.
I prefer to update my iPad, but it displays “Your iPad can’t be updated, you must restore it to factory settings. If you previously backed up the iPad, click Restore Backup after the restore process completes.”
It’s a continuous loop. I get the display on my iPad to plug in the iPad to iTunes, plug it in which ends after going through the above procedure saying an error occurred (9).
So now I cannot use my iPad. When I turn it on I get the display showing me to plug it into iTunes with the cable. Since this is the only option I have I plug it in and the loop begins.
Any advice would be appreciated.
Thanks!

Hello jaybearden,
Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
Resolve iOS update and restore errors - Apple Support
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

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A mate has an iphone 4 as a work phone, now he is leaving and needs to get all data incl messages etc onto an old iphone 3. Is this possible, any help appreciated.
Robbie

You won't be able to restore a device running iOS 4.2 from a backup of a device running iOS 5 (as you found out). And the Iphone 3G can only be updated to iOS 4.2.1 so there is no way to migrate from his iPhone 4 back to his iPhone 3G. He would have to at least have an iPhone 3GS, which will update to iOS 5.1 and would be able to restore from the iPhone 4 backup. Unfortunately, there isn't any way around it.

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hi,
i'm setting up new iphone from a back up and it's trying to sync all apps, this is going over memory capacity. it's also not bring over any of the music that i had on my old phone, any help greatly appreciated. thanks

Geesh - all this information and no one has any clue to this? Not even someone from Apple?
Can someone at least point me in the right direction?

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I am using 10.6.8 at the moment and have purchased 10.8. from the App Store.
Went through a long process of registering again, twice, sending in a coded number. To be told that the site is busy at the moment.
Not an easy or a straight forward process, with grammatical errors in the wording of documents.
Hey ho, try again tomorrow, day four.
Thanks for replying.

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I have attempted to upgrade os4 to os7. At the end, it threw an error that i had to turn off "Find my iphone" on my phone, which seems to be impossible at that stage as i could not access beyond the upgrade screen.
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Desperately need help please... Any help appreciated
Thankyou

If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

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iOS 5 handles texts differently than previous versions. Resetting the network connections helps, but that didn't seem to solve your problem, and neitherdid the simple reset.
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You must purchase a new QT key for each computer.
Since you have a new iMac, you are entitled to 90 days of FREE phone tech support from Apple and you can use the Chat with a Support Agent. The online chat support _*is available 24 hours a day, 7 days a week.*_
If you've purchased an AppleCare Protection Plan, you're eligible for the duration of that agreement.

Any help appreciated - iTune compression problems

Hi there,
Just bought a second hand iPhone 3g yesterday that has to last me out 5 months before my contract is up and I can hopefully get a 5 if it's out (touchwood).
Transferred some music from iTunes to my iPhone and on the phone speakers it sounds fine, however when I put my headphones into the jack it's incredibly distorted and sounds like it's suffered far too much compression.
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Thanks
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Did you go into iTunes to change the location of your media files? if not you will need to go into iTunes and click on preference and select the advance tab then click the iTunes Media folder location. Select the location of your on external hard drive.

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Try:
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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Apple Retail Store - Genius Bar

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I solved the problem! The updates orignally were downloaded to the C: drive of the server. I've since moved them to the E: drive and for some reason the Content folder in IIS didn't change the file path to the new WSUScontent folder.
The root cause for this was failing to use the UTILITY designed for this very purpose.
I edited the virtual directory settings in IIS and was able to put the correct path in.
You still need to use the UTILITY.. to fix all the other stuff you're still missing.
In the %ProgramFiles%\Update Services\Tools folder...
WSUSUTIL MOVECONTENT E:\WSUS E:\WSUS\MoveContent.LOG -SKIPCOPY
This problem was caused by moving the WSUS updates to a different local drive.
No. This problem was caused by IMPROPERLY moving the WSUS updates to a different local drive.
Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

HT1222 my iphone 4S no longer plays music output to speaker after updating to version 6.1.3. I am unable to reset the phone to an earlier version! How do I get my audio output to speaker back? (music, audible, youtube, netflix))

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So you have business contacts that were lost... do you not have these on a Database in some shape or form? Sounds like you need to invest in a RAID1 backup setup for your computer so you dont have this issue in the future.
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I will attach 2 downsized images for comparison.
As you can see one image has nice smile but no sunlight and other image has great sunlight but no smile.
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Hi Ebbelby,
You're welcome!
Happy to help
Regards,
Rahul

Unable to reset I-phone, any help appreciated

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