Unable to reset ipod shuffle

1st generation. I tried to delete all songs and now have orange bar showing most of Ipod (94%) full although there is nothing on there.  Tried the factory setting reset function but it takes takes me to apple login that doesnt accept my log in credentials, which I know are correct.  I can sign into Itunes but not able to sign in when asked to reset to factory defaults.Pleas help if able. Thank you. Tom

CharPatton wrote:
The device is still under limited warranty (it's less than 1 year old), but going through Apple's support site, they want a deposit of $99 to fix it, and I can buy a new one for $79. Thus, I'd appreciate any advice from folks as to what I may do. Thank you!
The "deposit" is a guarantee against return of your old one after you've received the replacement...you'll be charged IF you don't return it.
BTW, on-line Apple Store has refurbished 2nd Gen shuffles for $49taxshipping.

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    songs. While I am out working, or recreating,
    sometimes I want to listen to podcasts, and sometimes
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    music (and forward through the five podcasts), I
    cannot easily get back to my podcasts.
    My question is, how can I get the shuffle to restart
    at the top of the playlist? This seems to happen
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    cannot do it any other way.
    Simple: Press the PLAY/PAUSE button THREE times
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    My older version of ipod shuffle is not recognized in Mac

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  • TS1369 Hello! I have an Ipod Shuffle 2nd Generation and it is not recognized by my Windows 8 based laptop. An error message of 'USB device not recognized' is shown. I have the latest ITunes version installed, and tested the dock in other pc's.

    Hello!
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    Found a solution in another forum http://en.kioskea.net/forum/affich-63733-ipod-not-detected-on-computer (a few posts down).
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    - Turn off computer.
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    Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible
    Disconnect iPod shuffle from the computer (if connected).
    Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible.
    - Start computer and it should install the usb driver for the ipod automatically.
    - Your i pod will say do not unplug so don't. then open itunes and it will be there.
    I did not have to do these thing below – did not get error message and shuffle was displayed in Itunes. / LMc
    Just remember to not only eject ipod from itunes but stop usb.
    Go to the program icons near the clock and right click the usb icon and "safely remove hardware" will appear and click it.
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  • My iPod shuffle first generation is not recognized by iTunes

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    Hi DMG1946,
    I'm sorry to hear you are having issues with your iPod shuffle after a recent update. If your iPod shuffle isn't being recognized in iTunes, but is showing up on your Mac, you may find the troubleshooting steps outlined in the following article helpful:
    iPod shuffle troubleshooting and service FAQ - Apple Support
    If necessary, you may also need to use one or both of the following procedures to reset your iPod shuffle:
    Resetting iPod shuffle - Apple Support
    About iPod Reset Utility - Apple Support
    Sincerely,
    - Brenden

  • Documents stored in ipod shuffle cannot be found by pc

    Hi,
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    Could any one please help out here?
    Thank you so much!
    Best,
    none
      Windows XP Pro  

    I was able to get this error message today when I connected both of my nanos to my computer simultaneously (both were auto-syncing).
    While the one ejected fine, the other one started having problems, and then I got this error when I tried to eject it through iTunes.
    The only relatively basic method I found that cured this error was to just reset the iPod while it was connected to the computer.
    For an iPod shuffle: see this article for details:
    Resetting iPod shuffle
    For an iPod with a clickwheel:
    First, toggle your iPod's "Hold" switch back and forth a couple of times. (Make sure to leave it on the white side of the switch).
    Then, press and hold the Menu and Select (center) buttons together for 5-10 seconds.
    Your iPod should disappear from the iTunes Source List as the Apple logo appears on its screen, and it resets.
    Then, is will soon go back to the Do Not Disconnect screen, appear in iTunes, and begin to sync.
    Let the sync complete. And, if needed, eject your iPod through iTunes.
    See if you can get past that error message - or do you still get it?
    -Kylene

  • Ipod shuffle cannot be ejected; in use of applications

    Hi! I just purchased a second generation ipod shuffle for my nephew on his birthday and thought I would put some music on it for him to make use of it as soon as he opens it.
    First problem is it keeps blinking orange.
    Second, after downloading itunes, I plugged in the USB dock while the itunes window was on my screen, and it says "sync is complete" in the source pane. Nothing else will show, unless I try to eject the ipod and it will tell me it cannot eject because it contains files that are being used by other applications.
    I'm trying to restore the ipod to the original settings, but am stuck.
    Any advice before I have to give this to a 13 year old on Sunday?
    Thanks!

    I was able to get this error message today when I connected both of my nanos to my computer simultaneously (both were auto-syncing).
    While the one ejected fine, the other one started having problems, and then I got this error when I tried to eject it through iTunes.
    The only relatively basic method I found that cured this error was to just reset the iPod while it was connected to the computer.
    For an iPod shuffle: see this article for details:
    Resetting iPod shuffle
    For an iPod with a clickwheel:
    First, toggle your iPod's "Hold" switch back and forth a couple of times. (Make sure to leave it on the white side of the switch).
    Then, press and hold the Menu and Select (center) buttons together for 5-10 seconds.
    Your iPod should disappear from the iTunes Source List as the Apple logo appears on its screen, and it resets.
    Then, is will soon go back to the Do Not Disconnect screen, appear in iTunes, and begin to sync.
    Let the sync complete. And, if needed, eject your iPod through iTunes.
    See if you can get past that error message - or do you still get it?
    -Kylene

  • I just purchased an ipod shuffle (4th gen.) and  I have been working trying to get it running for hours.  I have followed all manuals and tutorial help.  When I pull up my device manager, it shows an Ipod, but won't let me download the Usb driver.

    I just purchased and IPod Shuffle (4th gen.) and can't get it running.  I have gone through all of the help available.  It shows up in my device manager, but needs a USB driver.  It will find it online, but says an error has occurred and access is denied instead of installing.  I bought this for a last minute trip with teenagers and I have spent hours on this.  I am running Windows 7 and have tried disabling the firewall.
    Help, please.

    Hello, kcanole. 
    Thank you for visiting Apple Support Communities. 
    Here are a couple troubleshooting articles that I would recommend going through when experiencing this issue. 
    Resetting iPod shuffle
    http://support.apple.com/kb/ht1655
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    Restoring iPod shuffle to factory settings
    http://support.apple.com/kb/ht1481
    Cheers,
    Jason H. 

  • My ipod shuffle and nano are not recognized by itunes 12

    My ipod shuffle (4th generation) and my ipod nano (2013) are not recognized in itunes 12. I have windows vista and have tried all of the troubleshooting suggestions to no success. How can i fix this?

    Hi DMG1946,
    I'm sorry to hear you are having issues with your iPod shuffle after a recent update. If your iPod shuffle isn't being recognized in iTunes, but is showing up on your Mac, you may find the troubleshooting steps outlined in the following article helpful:
    iPod shuffle troubleshooting and service FAQ - Apple Support
    If necessary, you may also need to use one or both of the following procedures to reset your iPod shuffle:
    Resetting iPod shuffle - Apple Support
    About iPod Reset Utility - Apple Support
    Sincerely,
    - Brenden

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