Unable to reset password nor to get my old ID back

Hey there,
I have been trying to set-up a skype account with a certain logon id, but it seems that the Microsoft account and Skype messed out everything.
Now I end out with 2 emails that appear as they own an account but I can't reset the passwords because the password reset token isn't valid.
Please help me out, I just want to have the initial logon ID and now I thing that there are 3-4 similar and they are all stucked :S

Actually, I do not fully understood the issue based on the information you provided in your initial post so I need to make sure that we are now working on the correct account.
so next, request for a new password reset link again (be sure to use it within 6 hours upon receiving it or it will expire). Then try using another web browser to open that link if it still doen't work in the usual/default browser you are using. You can also try using another computer or device if such is available.
If the same or similar problem exist, then you may need to get in touch with customer service for further assistance. They may require you to verify some details before they can proceed in assisting you in resetting your password/regain access to your account;
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
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Aditi

Hello Aditi,
In AS Java 7.1 and higher you go to short link /nwa and navigate
to Configuration -> Infrastructure -> Java System Properties – Switch to
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For 7.0 you have to do that in Visual Admin but I would need to read docu to know where it is too.
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Unable to reset password nor to get my old ID back

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