Unable to Reset Password on UC520 General Delivery Mailbox Type

Hi, I am hoping you guys can help me with this. I have a new customer that has an older UC520. They have around 30 voicemail boxes setup, and a few "General Delivery" Mailboxes.
On one of the general delivery mailboxes(Their most important one) the end users have seems to lost the login password. I looked at the system via the CUE and i could see all of the personal mailboxes and the general mailboxes. I saw where you can change the password for the personal mainboxes, but no the general mailboxes.
Is their another way to change the password for a general mailbox on a uc520?
Thanks
Michael Peterman

Hi Michael,
General Delivery mailboxes are usually accessed via a user's personal
mailbox (Press 9) if they have been designated as members on
the GDM config
If that doesn't work, you might want to post this up in the UC500
sub-forum. Lots of great peeps there who can help you out.
https://supportforums.cisco.com/community/netpro/small-business/voiceandconferencing/sbcs-uc500
Cheers!
Rob
"I don't know how, I don't know when
But you and I will meet again "
- Tom Petty

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I'm trying to configure mwi for GDM and am not having much success. I tried a couple of different ways suggested in a discussion here:
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x511 is a shared line with a corresponding GDM mailbox   (mine is x1007)
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When an incoming call comes in to x1007(GDM) it is immediately forwarded to the blast group at 1008, and as a result, x1001, x1002, and x1003 and 1004 ring. After 15 seconds (or whatever the no answer timer is set to), the call goes to voicemail. Because the call went to x1007 first, it winds up in mailbox 1007. After the message is left, an MWI ON message is generated for x1007, which results in the envelope icon being displayed next to the x1007 button on each of phones A, B and C.
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dial-peer voice 1007 voip
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destination-pattern 1007
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session target ipv4:10.1.10.1
dtmf-relay sip-notify
codec g711ulaw
no vad
ephone-dn 8 dual-line
number 1007 no-reg both
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voice hunt-group 2 parallel
list 1001,1002,1003,1004
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voice hunt-group 2 parallel
list 1001,1002,1003,1004
pilot 1008
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dial-peer voice 1008 voip
description [-[ Hunt Blast Group ]-]
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session protocol sipv2
session target ipv4:10.1.10.1
dtmf-relay sip-notify
codec g711ulaw
no vad
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call-forward noan 1999 timeout 3    *****Should call forward all 1999 which is my voice mail correct ???
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device-security-mode none
mac-address 0018.19B9.35BE
username "operator" password 1234
codec g729r8
type 7961
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Thanks very much for the help Rob. This command does indeed take care of having my GDM
light up but now if I try to send a message to the main phone line x1001 and leave a
message it only has the enveloppe now and doesn't light up...lol
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ephone 4
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username "operator"
type 7961
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or
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ephone-dn 3 dual-line
number 1003 no-reg primary
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translation-profile incoming no-prefix
Thanks very much again for your help. If you have any other ideas please feel free to add. I am definitely close to wrapping this issue. Funny cisco didn't configure GDM to also light up the phone extensions included in the GDM like the personal mailboxes when they receive messages.
Thanks very much again for the help. I really appreciate it.

CUE General Delivery Mailbox

I did try to find step by step guide to create a General Delivery Mailbox, to share to a hunt group, without any success.
If someone can assist me, in detailed steps, I will appreciate that.
Thank you

Hi Dimitris,
Please find the link of some useful docs for General Delivery Mailbox below:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/design/design21/cuedg21/cuevmdes.html
https://supportforums.cisco.com/discussion/10944396/how-configure-mwi-gdm-general-delivery-mailbox
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Unable to Reset Password on UC520 General Delivery Mailbox Type

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