Unable to reset preferences

I have been searching the forums..I think what I need to do is reset my preferences in CS3 (Vista 64). Most of the tools are not workinng or I am not getting the drop down menus on the tools. When I try holding down Shft-Ctrl+Alt while loading PS3 I don't get any messages about resetting my preferences. I have held them down before I click the program, at exactly the same time I click the program and every way I can think of at least 20 times. Any advice??

Use the other method mentioned int the FAQ linked below, ie deleting or renaming the files.
http://forums.adobe.com/thread/375776?tstart=0
This is the Tech doc for CS3:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401600&sliceId=1

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