Unable to Resolve Windows Update Issue in Windows 8.1
Hello,
I recently, as far back as 1 month ago, began experiencing issues with the update service under the Windows 8.1 OS platform.
I found that I was having to repeatedly run the Windows Update Troubleshooting Tool. This appeared to fix the issue with each run of the tool, but eventually I'd have the same problem receiving updates again. My problem is as follows:
1. Windows Update service hangs during register analysis.
2. Unable to reset (stop or restart) wuauserv.
3. Unable to reset (stop or restart) Cryptserv.
4. Unable to reset (stop or restart) BITS.
5. Unit recently, was unable to connect to internet from Desktop GUI, but was able to connect using Metro GUI.
I'm not sure is there was a recent update that caused this issue, but I can no longer download updates for my system, nor can I successfully run the Windows Update Fixit tool.
Hi,
Let's confirm these situations:
Now your desktop Internet Explorer can't connect Internet.
You receiving the same updates again and again.
If I am right, please check that update's installation status from update history.
Then refer to this article to troubleshoot:
http://social.technet.microsoft.com/Forums/en-US/c842b997-42a4-41fb-9992-b58d65d068d9/forum-faq-common-steps-to-start-troubleshooting-windows-update-issues?forum=w8itprogeneral
Karen Hu
TechNet Community Support
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Where is Support for Windows Update issues for Windows Server?
Where is Support for Windows Update Issues for Windows Server?
Windows Update keeps prompting to install an important update, KB2871690 and continually fails with error code 0x800f922
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I also tried the manual install, fails.
Microsoft used to provide no charge support for Windows Update issues. They additionally offer online fixes for other versions of windows, but not server, and I can't find a forum.
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What's the deal?I've done the SFC/ SCANNOW and DISM
here is the cbs.log
What are we looking for?
2013-12-04 19:48:19, Info DISM PID=1612 TID=1616 Scratch directory set to 'X:\$WINDOWS.~BT\Windows\TEMP\'. - CDISMManager::put_ScratchDir
2013-12-04 19:48:19, Info DISM PID=1612 TID=1616 DismCore.dll version: 6.2.9200.16384 - CDISMManager::FinalConstruct
2013-12-04 19:48:19, Info DISM PID=1612 TID=1616 Scratch directory set to 'X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360'. -
CDISMManager::put_ScratchDir
2013-12-04 19:48:19, Info DISM PID=1612 TID=1616 Successfully loaded the ImageSession at "X:\$Windows.~BT\sources" - CDISMManager::LoadLocalImageSession
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Failed to get and initialize the PE Provider. Continuing by assuming
that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Provider has previously been initialized. Returning the existing instance.
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Provider has previously been initialized. Returning the existing instance.
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Info DISM DISM Manager: PID=1612 TID=1616 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Provider has previously been initialized. Returning the existing instance.
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Info DISM DISM.EXE:
2013-12-04 19:48:20, Info DISM DISM.EXE: <----- Starting Dism.exe session ----->
2013-12-04 19:48:20, Info DISM DISM.EXE:
2013-12-04 19:48:20, Info DISM DISM.EXE: Host machine information: OS Version=6.2.9200, Running architecture=amd64, Number of processors=4
2013-12-04 19:48:20, Info DISM DISM.EXE: Dism.exe version: 6.2.9200.16384
2013-12-04 19:48:20, Info DISM DISM.EXE: Executing command line: X:\$Windows.~BT\sources\dism.exe /logpath:X:\$Windows.~BT\sources\Panther\cbs.log
/scratchdir:X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360 /image:X:\ /is-serviceable
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Getting the collection of providers from a local provider store type. - CDISMProviderStore::GetProviderCollection
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Loading Provider from location X:\$Windows.~BT\sources\FolderProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Connecting to the provider located at X:\$Windows.~BT\sources\FolderProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Loading Provider from location X:\$Windows.~BT\sources\WimProvider.dll -
CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Warning DISM DISM Provider Store: PID=1612 TID=1616 Failed to Load the provider: X:\$Windows.~BT\sources\WimProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Loading Provider from location X:\$Windows.~BT\sources\VHDProvider.dll -
CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Warning DISM DISM Provider Store: PID=1612 TID=1616 Failed to Load the provider: X:\$Windows.~BT\sources\VHDProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Loading Provider from location X:\$Windows.~BT\sources\ImagingProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Warning DISM DISM Provider Store: PID=1612 TID=1616 Failed to Load the provider: X:\$Windows.~BT\sources\ImagingProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Loading Provider from location X:\$Windows.~BT\sources\CompatProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Connecting to the provider located at X:\$Windows.~BT\sources\CompatProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:20, Info DISM DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.
2013-12-04 19:48:20, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Log Provider
2013-12-04 19:48:20, Info DISM DISM.EXE: Attempting to add the commands from provider: FolderManager
2013-12-04 19:48:20, Info DISM DISM.EXE: Attempting to add the commands from provider: Compatibility Manager
2013-12-04 19:48:20, Info DISM DISM.EXE: Succesfully registered commands for the provider: Compatibility Manager.
2013-12-04 19:48:20, Warning DISM DISM.EXE: Failed to load WimManager. Try running from the Deployment Tools Command Prompt. If the issue persists, ensure that wimgapi.dll
and wimserv.exe are up to date.
2013-12-04 19:48:20, Warning DISM DISM.EXE: Failed to add any commands.
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1612 TID=1616 Getting the collection of providers from a local provider store type. - CDISMProviderStore::GetProviderCollection
2013-12-04 19:48:20, Info DISM DISM Manager: PID=1612 TID=1616 physical location path: X:\ - CDISMManager::CreateImageSession
2013-12-04 19:48:20, Info DISM DISM Manager: PID=1612 TID=1616 Copying DISM from "X:\Windows\System32\Dism" - CDISMManager::CreateImageSessionFromLocation
2013-12-04 19:48:20, Info DISM DISM Manager: PID=1612 TID=1616 Successfully loaded the ImageSession at "X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD"
- CDISMManager::LoadRemoteImageSession
2013-12-04 19:48:20, Info DISM DISM Image Session: PID=1644 TID=1656 Instantiating the Provider Store. - CDISMImageSession::get_ProviderStore
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1644 TID=1656 Initializing a provider store for the IMAGE session type. - CDISMProviderStore::Final_OnConnect
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\OSProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:20, Info DISM DISM Provider Store: PID=1644 TID=1656 Connecting to the provider located at X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\OSProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:20, Info DISM DISM OS Provider: PID=1644 TID=1656 Defaulting SystemPath to X:\ - CDISMOSServiceManager::Final_OnConnect
2013-12-04 19:48:20, Info DISM DISM OS Provider: PID=1644 TID=1656 Defaulting Windows folder to X:\Windows - CDISMOSServiceManager::Final_OnConnect
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Attempting to initialize the logger from the Image Session. - CDISMProviderStore::Final_OnConnect
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\LogProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Connecting to the provider located at X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\LogProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\PEProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Warning DISM DISM Provider Store: PID=1644 TID=1656 Failed to Load the provider: X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\PEProvider.dll.
- CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Failed to get and initialize the PE Provider. Continuing by assuming
that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has previously been initialized. Returning the existing instance.
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Manager: PID=1612 TID=1616 Image session successfully loaded from the temporary location: X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD
- CDISMManager::CreateImageSession
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Getting Provider OSServices - CDISMProviderStore::GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has previously been initialized. Returning the existing instance.
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM OS Provider: PID=1644 TID=1656 Setting SystemPath to X:\ - CDISMOSServiceManager::SetSystemPath
2013-12-04 19:48:22, Info DISM DISM.EXE: Target image information: OS Version=6.2.9200.16384, Image architecture=amd64
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Getting the collection of providers from an image provider store type. -
CDISMProviderStore::GetProviderCollection
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\CbsProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Connecting to the provider located at X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\CbsProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Package Manager: PID=1644 TID=1656 Finished initializing the CbsConUI Handler. - CCbsConUIHandler::Initialize
2013-12-04 19:48:22, Info DISM DISM Package Manager: PID=1644 TID=1656 Loaded servicing stack for offline use only. - CDISMPackageManager::RefreshInstanceAndLock
2013-12-04 19:48:22, Info DISM DISM Package Manager: PID=1644 TID=1656 Loaded servicing stack for offline use only. - CDISMPackageManager::RefreshInstanceAndLock
2013-12-04 19:48:22, Info DISM DISM Package Manager: PID=1644 TID=1656 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\MsiProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Connecting to the provider located at X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\MsiProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\IntlProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Connecting to the provider located at X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\IntlProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\IBSProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Warning DISM DISM Provider Store: PID=1644 TID=1656 Failed to Load the provider: X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\IBSProvider.dll.
- CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\DmiProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Connecting to the provider located at X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\DmiProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM OS Provider: PID=1644 TID=1656 Get the registry path to the SOFTWARE hive located at X:\Windows\system32\config\SOFTWARE
and determine if it is loaded. - CDISMOSServiceManager::DetermineBootDrive
2013-12-04 19:48:22, Info DISM DISM Driver Manager: PID=1644 TID=1656 Further logs for driver related operations can be found in the target operating
system at %WINDIR%\inf\setupapi.offline.log - CDriverManager::Initialize
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\UnattendProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Connecting to the provider located at X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\UnattendProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\Wow64provider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Warning DISM DISM Provider Store: PID=1644 TID=1656 Failed to get the IDismObject Interface - CDISMProviderStore::Internal_LoadProvider(hr:0x80004002)
2013-12-04 19:48:22, Warning DISM DISM Provider Store: PID=1644 TID=1656 Failed to Load the provider: X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\Wow64provider.dll.
- CDISMProviderStore::Internal_GetProvider(hr:0x80004002)
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\SmiProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Connecting to the provider located at X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\SmiProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\EmbeddedProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Warning DISM DISM Provider Store: PID=1644 TID=1656 Failed to Load the provider: X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\EmbeddedProvider.dll.
- CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\AppxProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Connecting to the provider located at X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\AppxProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\AssocProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Connecting to the provider located at X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\AssocProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Loading Provider from location X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\TransmogProvider.dll
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Connecting to the provider located at X:\$WINDOWS.~LS\PackageTemp\3a4a5dfb-c322-402c-a12e-4f1ed21dd360\0C032313-F68B-4BD3-B62F-52A81CE58FCD\TransmogProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1656 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2013-12-04 19:48:22, Info DISM DISM Transmog Provider: PID=1644 TID=1656 Current image session is [OFFLINE] - CTransmogManager::GetMode
2013-12-04 19:48:22, Info DISM DISM Transmog Provider: PID=1644 TID=1656 Determined WinDir path = [X:\Windows] - CTransmogManager::GetWinDirPath
2013-12-04 19:48:22, Info DISM DISM Transmog Provider: PID=1644 TID=1656 GetProductType: ProductType = [ServerNT] - CTransmogManager::GetProductType
2013-12-04 19:48:22, Info DISM DISM Transmog Provider: PID=1644 TID=1656 Product Type: [ServerNT] - CTransmogManager::Initialize
2013-12-04 19:48:22, Info DISM DISM Transmog Provider: PID=1644 TID=1656 Product Type ServerNT : [Yes] - CTransmogManager::Initialize
2013-12-04 19:48:22, Info DISM DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.
2013-12-04 19:48:22, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Log Provider
2013-12-04 19:48:22, Info DISM DISM.EXE: Attempting to add the commands from provider: OSServices
2013-12-04 19:48:22, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Package Manager
2013-12-04 19:48:22, Info DISM DISM.EXE: Succesfully registered commands for the provider: DISM Package Manager.
2013-12-04 19:48:22, Info DISM DISM.EXE: Attempting to add the commands from provider: MsiManager
2013-12-04 19:48:22, Info DISM DISM.EXE: Succesfully registered commands for the provider: MsiManager.
2013-12-04 19:48:22, Info DISM DISM.EXE: Attempting to add the commands from provider: IntlManager
2013-12-04 19:48:22, Info DISM DISM.EXE: Succesfully registered commands for the provider: IntlManager.
2013-12-04 19:48:22, Info DISM DISM.EXE: Attempting to add the commands from provider: DriverManager
2013-12-04 19:48:22, Info DISM DISM.EXE: Succesfully registered commands for the provider: DriverManager.
2013-12-04 19:48:22, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Unattend Manager
2013-12-04 19:48:22, Info DISM DISM.EXE: Succesfully registered commands for the provider: DISM Unattend Manager.
2013-12-04 19:48:22, Info DISM DISM.EXE: Attempting to add the commands from provider: SmiManager
2013-12-04 19:48:22, Info DISM DISM.EXE: Attempting to add the commands from provider: AppxManager
2013-12-04 19:48:22, Info DISM DISM.EXE: Succesfully registered commands for the provider: AppxManager.
2013-12-04 19:48:22, Info DISM DISM.EXE: Attempting to add the commands from provider: AssocManager
2013-12-04 19:48:22, Info DISM DISM.EXE: Succesfully registered commands for the provider: AssocManager.
2013-12-04 19:48:22, Info DISM DISM.EXE: Attempting to add the commands from provider: Edition Manager
2013-12-04 19:48:22, Info DISM DISM.EXE: Succesfully registered commands for the provider: Edition Manager.
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1672 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider
2013-12-04 19:48:22, Info DISM DISM Provider Store: PID=1644 TID=1672 Provider has previously been initialized. Returning the existing instance.
- CDISMProviderStore::Internal_GetProvider
2013-12-04 19:48:22, Info DISM DISM Package Manager: PID=1644 TID=1672 Processing the top level command token(is-serviceable). - CPackageManagerCLIHandler::Private_ValidateCmdLine
2013-12-04 19:48:22, Info DISM DISM Package Manager: PID=1644 TID=1672 Attempting to route to appropriate command handler. - CPackageManagerCLIHandler::ExecuteCmdLine
2013-12-04 19:48:22, Info DISM DISM Package Manager: PID=1644 TID=1672 Routing the command... - CPackageManagerCLIHandler::ExecuteCmdLine
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Found the OSServices. Waiting to finalize it until all other providers
are unloaded. - CDISMProviderStore::Final_OnDisconnect
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Found the OSServices. Waiting to finalize it until all other providers
are unloaded. - CDISMProviderStore::Final_OnDisconnect
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Found the PE Provider. Waiting to finalize it until all other providers
are unloaded. - CDISMProviderStore::Final_OnDisconnect
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Finalizing the servicing provider(DISM Package Manager) - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Package Manager: PID=1644 TID=1672 Finalizing CBS core. - CDISMPackageManager::Finalize
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Disconnecting Provider: DISM Package Manager - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Finalizing the servicing provider(MsiManager) - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Disconnecting Provider: MsiManager - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Finalizing the servicing provider(IntlManager) - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Disconnecting Provider: IntlManager - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Finalizing the servicing provider(DriverManager) - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Disconnecting Provider: DriverManager - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Finalizing the servicing provider(DISM Unattend Manager) - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Disconnecting Provider: DISM Unattend Manager - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Finalizing the servicing provider(SmiManager) - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Disconnecting Provider: SmiManager - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Finalizing the servicing provider(AppxManager) - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Disconnecting Provider: AppxManager - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Finalizing the servicing provider(AssocManager) - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Disconnecting Provider: AssocManager - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Finalizing the servicing provider(Edition Manager) - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Disconnecting Provider: Edition Manager - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Releasing the local reference to OSServices. - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:23, Info DISM DISM Provider Store: PID=1644 TID=1672 Disconnecting Provider: OSServices - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:24, Info DISM DISM OS Provider: PID=1644 TID=1672 Successfully unloaded all registry hives. - CDISMOSServiceManager::Final_OnDisconnect
2013-12-04 19:48:24, Info DISM DISM Provider Store: PID=1644 TID=1672 Releasing the local reference to DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:24, Info DISM DISM.EXE: Image session has been closed. Reboot required=no.
2013-12-04 19:48:24, Info DISM DISM.EXE:
2013-12-04 19:48:24, Info DISM DISM.EXE: <----- Ending Dism.exe session ----->
2013-12-04 19:48:24, Info DISM DISM.EXE:
2013-12-04 19:48:24, Info DISM DISM Provider Store: PID=1612 TID=1616 Found the OSServices. Waiting to finalize it until all other providers
are unloaded. - CDISMProviderStore::Final_OnDisconnect
2013-12-04 19:48:24, Info DISM DISM Provider Store: PID=1612 TID=1616 Disconnecting Provider: FolderManager - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:24, Info DISM DISM Provider Store: PID=1612 TID=1616 Disconnecting Provider: Compatibility Manager - CDISMProviderStore::Internal_DisconnectProvider
2013-12-04 19:48:24, Info DISM DISM Provider Store: PID=1612 TID=1616 Releasing the local reference to DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProvider -
When will there be an itunes update that resolves the compatibility issues with windows 8
When will there be an itunes update that resolves the compatibility issues with windows 8
I hadn't heard there are issues. Can you tell me what the issues you have run into are? I just downloaded it yesterday on my new laptop and I am having issues syncing today...
-
[Forum FAQ] Common steps to start troubleshooting Windows Update issues
In this article, we provide you some common steps to quickly narrow down Windows Update issues. Before you post your question, you can follow the steps below to see whether
the issue can be identified and resolved. If not, please post it in Windows 8/8.1 Forum with the analyzed details.
Scenario 1: New updates can’t be checked.
Make sure your internet connection works fine.
Make sure you could connect to Windows Update Server or Microsoft Update.
For more information about how to troubleshoot problems connecting to Windows Update or to Microsoft Update,
visit the following Microsoft Web site:
http://support.microsoft.com/kb/818018
Scenario 2: Windows Update can’t be installed or configured.
Suggestion 1: Run the
Windows Update Troubleshooter
Press
WINDOWS + X combination key to open the Control Panel;
Change its view by “Category”;
Click
Find and fix problems;
Under
System and Security entry, click Fix problems with Windows Update.
Follow the instruction to complete it.
Suggestion 2:
Make sure the following services could startup automatically
Press WINDOWS + R combination key, type “services.msc”, press
Enter;
Find out the following services and the dependent services:
Windows Update
Background Intelligent Transfer Service
Windows Modules Installer
Double click every service, on General tab, set its Startup type as “Automatic”;
Click Apply and OK button.
Note: If these services miss or damage, you need to use Windows 8/8.1 installation media restore them.
Suggestion 3:
Delete the Windows Update cache
Press
WINDOWS + R combination key, type “services.msc”, press
Enter;
Find out the
Windows Update service, right click and stop it;
Located to
C:\Windows\SoftwareDistribution;
Delete the whole
SoftwareDistribution folder.
Suggestion 4:
Reset the Windows Update component
For more information about how to
reset the Windows update component,
visit the following Microsoft Web site:
http://support.microsoft.com/kb/971058
Suggestion 5:
Install the Windows Update in a
Clean Boot state
For more information about How to perform a clean boot in Windows,
visit the following Microsoft Web site:
http://support.microsoft.com/kb/929135
Suggestion 6:
Reset, refresh or restore your PC, and then try to Windows Update
http://windows.microsoft.com/en-gb/windows-8/restore-refresh-reset-pc
Scenario 3: You might still be repeatedly offered the same update.
You need to check its installation status and decide if it should be installed again.
For more
information about Windows Update or Microsoft Update repeatedly offers the same update,
visit the following Microsoft Web site:
http://support.microsoft.com/kb/910339
Here are the solutions for some common Windows Update error codes or corresponding issues:
1. .NET Framework update installation error: "0x80070643" or "0x643"
http://support.microsoft.com/kb/976982
2. Error 0x800B0100 when you try to install Windows Updates or Microsoft Updates
http://support.microsoft.com/kb/956702/en-us
3. Error 0x80070005 in Windows Update when you try to install updates
http://support.microsoft.com/kb/968003/en-us
4. Error message 80246008
http://support.microsoft.com/kb/971058
5. Error message 80070003
Stop Windows Update service, rename SoftwareDistribution and catroot2 folder, then restart Windows Update service.
6. Error message 0x80072f8f
Check and correct PC’s Time and Date.
7. Automatic Windows update settings is gray out.
Please locate to the below registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU.
Add Value name: NoAutoUpdate
Value data: 0 or 1
0: Automatic Updates is enabled (default).
1: Automatic Updates is disabled.
Windows Store app update general troubleshooting steps
If you're unable to open the Store, try running the
Apps troubleshooter
If you can’t find the app update. Please consider these scenario:
Confirm if you set the proxy which affect the Windows store update.
For more information about using authenticated proxy servers together with Windows
8, visit the following Microsoft Web site:
http://support.microsoft.com/kb/2778122
Confirm the app is available in your current region;
Make sure “Automatically update my apps” is set to Yes;
Make sure the latest updates are installed on your PC and that your antivirus program isn't preventing the app from running.
Make sure the app isn't blocked by Windows Firewall
Sync your app licenses.
Try to clear
the Windows store cache on your PC:
Press
WINDOWS + R combination key, type “wsreset”, press
Enter;
Try to install the update again.
Applies to: Windows 8 and Windows 8.1
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.NEW
ADK download link is unavailable
https://dev.windows.com/en-US/featured/hardware/windows-10-hardware-preview-tools
Working one here at the bottom of the page -
I am unable to download app updates. Error windows said I must order from the Canadian iTines Store. How do I switch from the US Store to the Canadian Store? Using iPad2.
Settings > iTunes & App Stores > tap your Apple ID: > View Apple ID > Country/Region
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
Disk Cleanup (Windows Update Cleanup) removes Windows updates
Disk Cleanup (Windows Update Cleanup) removes Windows updates KB3031432,KB3021952, and KB3004375. I have never had this problem before. I use Disk Cleanup after every monthly Microsoft updates. I had to reinstall listed updates on two computers when I checked
for new Windows updates. Why is this? Windows Update Cleanup section of Disk Cleanup should not remove updates. Can not completely cleanup my computers. RodneyCleanup does not removed any updates. Can you check windowsupdate.log file?
Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
the thread. -
Unable to install itunes 10.5 after update issue. "windows installer package error"
So when the update for itunes happened, it wiped my ipod, and then my ipod would not work with itunes. So I uninstalled itunes and tried to reinstall it and it gives me that error message. "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I have tried all the fixes from deleting everything to running command prompts. I think i tried everything.
Method 1: Right click on the setup file and, from the drop down menu, select 'run as administrator'
Method 2: Open command prompt in elevated mode and, then unregistered and re-register Windows Installer.
1. In the Start search box and then type 'cmd', when the command application appears at the top of the start window, right click on it and, from the drop down menu, select 'run as administrator' and type each of these commands in the command prompt and press Enter
• msiexec /unregister
• msiexec /regserver
msiexec.exe belongs to the Windows Installer Component and is used to install new programs that use Windows Installer package files (MSI)
http://windows.microsoft.com/en-US/windows7/Command-Prompt-frequently-asked-ques tions
Method 3: Start the Windows Installer service
1. Click Start, type Services.msc and press {ENTER}
2. Double-click Windows Installer
3. Set the Startup type of Windows Installer to Manual
4. Click Start to start the service. Note down the error message if any.
5. Click OK.
If the above mentioned steps don’t resolve the issue, then
follow the steps and check whether you can resolve the issue:
Method 4: Empty your Temp directory and restart
1. Choose Start > Computer
2. In Computer, open the "C:" drive.
3. Open the Users folder.
4. Double-click the folder titled with your username.
5. If you see an AppData folder, skip to step 10. If you don't see an AppData folder, proceed to the next step.
6. Choose Organize > Folder and Search Options.
7. Click the View tab.
8. Select the option to "Show hidden files and folders." (In Windows 7 this option will be called "Show hidden files, folders, and drives").
9. Click OK.
10. Double-click the AppData folder to open it. If Windows needs your permission to continue click Continue.
11. Double-click the Local folder to open it.
12. Right-click on the Temp folder and choose Delete.
13. In the confirmation dialog that appears click Yes.
14. If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 12.
15. Restart your computer.
Method 5: Removing iTunes
Note: iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
1. Quit iTunes.
2. From the Start menu, click Control Panel.
3. In Control Panel, click Uninstall a program. The Programs and Features Control Panel opens.
Alternately, in Classic Panel of Control Panel, click Programs and Features.
4. Select iTunes from the list of currently installed programs, then click Uninstall.
5. When asked if you would like to remove iTunes, click Yes.
6. After the uninstallation is complete, do not restart your computer if you are prompted to.
7. If other program entries were listed for iTunes in Programs and Features remove those as well.
8. In Programs and Features, also remove any iPod Updater applications that are listed in the same fashion as you removed iTunes.
Method 6: You may also try downloading the Windows Installer Cleanup utility and run that to remove the leftover ITunes installer files that may be causing issues with your current installation.
You may refer the following article to download the Windows Installer Cleanup Utility:
http://support.microsoft.com/kb/290301
1. Click on Start > All Programs and then click Windows Install Cleanup; the Windows Installer Clean Up Utility window appears, listing software that is currently installed on your computer.
2. Select iTunes from the list and click Remove. If you have multiple iTunes files, remove all of them.
3. Once you have completed the above steps to Empty your Temp directory, Completely remove iTunes and QuickTime, and Clean up iTunes installer files on the computer, you can install the latest version of iTunes from
To this:
This solution correct my bug.
I had the same error in with the i-tunes installation and i did this and it worked.... This works for any i tunes that fails to install itself on 64 Bit
You have to go into your registry.
Start, run, type in “regedit”.
Next go to HKEY_LOCAL_MACHINE.
SYSTEM
CurrentControlSet
Services
MSIServer
To the right you’ll see WOW64. Double click on it, or right click on it and click on modify. Change the setting from 1 to 0.
Next, go to the start menu again and type in the search box: “services.msc”.
Look for and find the Windows Installer service.
Double click on it and tell it to stop. Next, tell it to start.
You should now be able to install your programs.
------ By the way I dont have the WOW64 option is not available.
I was able to install quick time just fine. All of the other apple software associated with itunes installed fine but itunes did not. Im not sure if there is a virus that could do this. I didnt delete anything but apple folders.
I have tried other things but i cant remember exactly there were.
When the install process for itunes is running it changes with the error message shows up during install.
Thanks.I should have posted this earlier, but anyway. I restored my laptop to factory version after backing up any useful data, and the first thing I the laptop was restored was connect to the internet, download and install the latest version of iTunes. And Bingo! It worked.
Apple helps you find Original Sin with the Windows. -
Amd64 file error; Windows Update issue after most recent Microsoft update, can you please assist?
received this error after running error report. Got this error from my sfcdetail report: Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture
neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-12-22 19:31:46, Info CSI 000008cb [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version =
6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
HAVE NO IDEA WHERE TO GET A GOOD COPY OF THIS FILE. I TRIED TO DO AS MUCH TROUBLE SHOOTING AS POSSIBLE. ***UNDER CONTRACT****This issue still exists! My issue has not been resolved and is only getting worse. I'm now receiving a windows update standalone installer- installed encountered error 08x00704c7 server execution error. In addition, I am unable to attach
to Microsoft's server????? I received nothing that would have helped me to answer my question in my inbox and I did make additional comments on this page for this issue.
It was stated that I was unable to run the dism command!!!!!!!!! Rights issue? Windows update is not functioning either (see above)
Thanks for you help thus far I am still trying to copy some data into this problem to include with the issue.
s.hamel -
Windows update issue error code 8020002E and 80004005
Hi
I have a virtual machine(on Hyper V) with Windows 2008 R2 Standard When I did windows update it installed few of the updates and then started giving me the following err code 8020002E and 80004005.
Points which i noticed are
In the event viewer it is giving the following log
Log Name: Application
Source: Windows Error Reporting
Date: 9/5/2011 11:13:35 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: RHFPSR01.awa.com
Description:
Fault bucket , type 0
Event Name: WindowsUpdateFailure
Response: Not available
Cab Id: 0
Problem signature:
P1: 7.5.7601.17514
P2: 80004005
P3: 73A58E93-789F-410C-9D7F-CE577CBF2903
P4: Download
P5: 101
P6: Unmanaged
P7:
P8:
P9:
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_7.5.7601.17514_26e7933eebd8759397facf9153f187d87feece5_0097a03b
Analysis symbol:
Rechecking for solution: 0
Report Id: f3401ae7-d796-11e0-8670-00155d322f01
Report Status: 4
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-09-05T08:13:35.000000000Z" />
<EventRecordID>5149</EventRecordID>
<Channel>Application</Channel>
<Computer>RHFPSR01.awa.com</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>WindowsUpdateFailure</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>7.5.7601.17514</Data>
<Data>80004005</Data>
<Data>73A58E93-789F-410C-9D7F-CE577CBF2903</Data>
<Data>Download</Data>
<Data>101</Data>
<Data>Unmanaged</Data>
<Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_7.5.7601.17514_26e7933eebd8759397facf9153f187d87feece5_0097a03b</Data>
<Data>
</Data>
<Data>0</Data>
<Data>f3401ae7-d796-11e0-8670-00155d322f01</Data>
<Data>4</Data>
</EventData>
</Event>
Secondly when i downloaded the service pack 1 separetly and installed, it got installed without any err.
Basic trouble shooting i have done like
1>reset windows update component
2>Clean boot up option also
but it did not work please can any one help me with this issue
ThanksHi,
I would like to suggest you perform the following steps to troubleshoot this issue:
1.
Stop the Windows Update service temporarily.
2.
Run the following commands to rename the SoftwareDistribution directory.
cd %windir%
ren SoftwareDistribution SDTemp
exit
3.
Start the Windows Update service.
If the issue persists, please also reset Windows Update components and run System Update Readiness Tool. For the detailed steps, please refer to the
following Microsoft KB articles:
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058
Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
http://support.microsoft.com/kb/947821
If some system files cannot be fixed by System Update Readiness Tool, please also refer to the following Microsoft TechNet article for how to replace
them.
Advanced guidelines for diagnosing and fixing servicing corruption
http://technet.microsoft.com/en-us/library/ee619779(WS.10).aspx
Regards,
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Dropping Connection with My Two Networked XP SP2 Machines, Windows Update Issue???
Sorry to interject a completely different problem here, but I have experienced the following.
Blame me for the newb I am, but here is what I did after repeatedly losing conn and thinking that my modem was burned up after 2 years of use:
1) Attempted to buy a new DSL modem on Easter Sunday...good luck...
2) Went back home after not finding said modem to find connection working again
3) Wife did not use her desktop for 10 days due medical procedure (no connection problems)
4) Wife gets better, uses her networked computer, I start losing connection again.
5) Not realizing step 4, I call ATT dsl and am told, maybe you need a new filter on your DSL line. DL speeds return to proper speeds, think I am fine.
6) Wife uses Outlook 18 hours later while I am on my networked machine, we both lose connection
7) After reconnecting all possible wires, realize maybe the problem is with the latest Windows Update Patch OR a router problem
8) Go to my trusty Best Buy contact at nearby store, named Jason, and ask Jason if he has heard anything like this in the last 6 weeks...He THANKED ME PROFUSELY as he and his brother were experiencing the SAME networking problem. Jason removed the past 7 windows update patches and that removed the problem for him.
He has since turned off Windows Updates. Jason said that a couple of the update patches could not be uninstalled, but the 7 or so that could be uninstalled did the trick and he has not had dropped connections since.
Anyone else experiencing this? I talked to a cable modem user/friend and he has been experiencing similar problems but the Microsoft utility with his router allows him to double click to re-establish a connection, unlike me who has to power everything down, count to sixty, and power up.
(I have not yet uninstalled the patches but wondering what others have seen)
Thanks for the posts peeps!
ScottHello,
Is DEP enabled on the ThinkPad T30? If so, does disabling it make any difference?
Regards,
Aryeh Goretsky
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Windows Update Error 80080005 Windows 7 Client with WSUS 3.0 SP2 server
Hello everyone, I've looked around at other threads related to my issue, and I can't seem to find a correct answer.
I have a computer lab that I've recently installed a Windows 7 Enterprise image onto 35 Dell Optiplex computers (most are 380's, a few older 360's).
I created the image using MDT2010 and used one of the 380's as a reference.
All has been well for about a month or two but recently 6 computers are giving me Windows Update errors with the error code of 80080005.
I have a WSUS 3.0 SP2 server running, and all of my other computers seem to be getting their updates just fine. WSUS has the problematic computers in it's database, but it shows that they haven't checked in for "x" days.
I have Avast 4.8 Professional installed, I have OpenDNS configured to block bad websites, ____, etc. and I also use an Untangle server to prevent access to bad websites. I've ran a Malwarebytes' Anti-Malware scan on the affected computers, as well
as Windows Defender scan, and Windows Live OneCare scans, and all have found no malicious software.
I have also tried resetting the Windows update service as described here: http://support.microsoft.com/kb/971058 as well as a script that supposedly does the same thing, but also resets all previous
update events, but I can't find the script source right now (I had ran it last week, and it didn't work).
I'm currently running a SFC /Scannow on one of the computers, and now it has finished. It gives the error: Windows Resource Protection could not start the repair service. I'll have to google that next.
The last windows update that ran on the computer that I'm working on now was installed on 11-18-2010 and was a Windows Defender Update (KB915597 Def: 1.93.1985.0)
Previous to that was 11/9/2010 2 updates: KB977165 and KB981852.
I guess I'll have to look at all of the other machines to see if they have the same updates installed.
Anyway, has anyone else had this problem? I've seen vista home editions, and RC's but no real Windows 7 Pro+ RTM versions in business environments where updates were controlled by WSUS.
Thanks for any help that you can provide!
By the way, I only work at this location once a week (tuesdays, well thursdays too, but I'm next door to this building, but I have remote access), so bare with me on trying to fix things.Ok, for the sake of completeness, I have completed the instructions given by Miya Yao.
After stopping the Windows Update Service (from an Admin Command prompt window), renaming the SoftwareDistribution folder to SDold, then starting the update service again, I still receive the same error when checking for updates.
The windows update log shows this (starting from about 4am) and I just reset the service at about 9:10, which you can see in the log.
2010-12-21 04:19:02:342 940 f20 Agent WARNING: WU client failed Searching for update with error 0x80080005
2010-12-21 04:19:02:342 940 cd4 AU >>## RESUMED ## AU: Search for updates [CallId = {8957B50F-46F1-44C4-A347-20D4C5E91D47}]
2010-12-21 04:19:02:342 940 cd4 AU # WARNING: Search callback failed, result = 0x80080005
2010-12-21 04:19:02:342 940 f20 Report CWERReporter finishing event handling. (00000000)
2010-12-21 04:19:02:342 940 cd4 AU # WARNING: Failed to find updates with error code 80080005
2010-12-21 04:19:02:342 940 cd4 AU #########
2010-12-21 04:19:02:342 940 cd4 AU ## END ## AU: Search for updates [CallId = {8957B50F-46F1-44C4-A347-20D4C5E91D47}]
2010-12-21 04:19:02:342 940 cd4 AU #############
2010-12-21 04:19:02:342 940 cd4 AU Successfully wrote event for AU health state:0
2010-12-21 04:19:02:342 940 cd4 AU AU setting next detection timeout to 2010-12-21 14:19:02
2010-12-21 04:19:02:342 940 cd4 AU Setting AU scheduled install time to 2010-12-22 08:00:00
2010-12-21 04:19:02:342 940 cd4 AU Successfully wrote event for AU health state:0
2010-12-21 04:19:02:342 940 cd4 AU Successfully wrote event for AU health state:0
2010-12-21 04:19:07:350 940 f20 Report REPORT EVENT: {A472759C-BEE7-4161-84E8-41F1C1D03AB4} 2010-12-21 04:19:02:342-0500 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80080005 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80080005.
2010-12-21 04:19:07:350 940 f20 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2010-12-21 04:19:07:350 940 f20 Report WER Report sent: 7.4.7600.226 0x80080005 61CA813A-7585-442E-A66B-B0D15CE6BDC0 Scan 101 Managed
2010-12-21 04:19:07:350 940 f20 Report CWERReporter finishing event handling. (00000000)
2010-12-21 04:24:22:767 940 f20 PT WARNING: Cached cookie has expired or new PID is available
2010-12-21 04:24:22:767 940 f20 PT Initializing simple targeting cookie, clientId = a6d6dc1c-d844-451c-8609-3879e6cacb33, target group = , DNS name = lab24.sja.local
2010-12-21 04:24:22:767 940 f20 PT Server URL = http://server2:8530/SimpleAuthWebService/SimpleAuth.asmx
2010-12-21 04:24:22:814 940 f20 Report Uploading 2 events using cached cookie, reporting URL = http://server2:8530/ReportingWebService/ReportingWebService.asmx
2010-12-21 04:24:22:814 940 f20 Report Reporter successfully uploaded 2 events.
2010-12-21 06:59:23:020 940 b4c AU AU was unable to detect updates for more than 48 hours
2010-12-21 06:59:28:027 940 c78 Report REPORT EVENT: {511B1C92-939C-4E97-A51B-50E75FCB7AEF} 2010-12-21 06:59:23:020-0500 1 149 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Failure Software Synchronization Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection.
2010-12-21 06:59:28:027 940 c78 Report CWERReporter finishing event handling. (00000000)
2010-12-21 09:02:03:476 940 2f4 AU Triggering AU detection through DetectNow API
2010-12-21 09:02:03:476 940 2f4 AU Triggering Online detection (interactive)
2010-12-21 09:02:03:476 940 b4c AU #############
2010-12-21 09:02:03:476 940 b4c AU ## START ## AU: Search for updates
2010-12-21 09:02:03:477 940 b4c AU #########
2010-12-21 09:02:03:488 940 b4c AU <<## SUBMITTED ## AU: Search for updates [CallId = {B65ACC67-ED84-45D4-9774-D0475806E74B}]
2010-12-21 09:02:03:488 940 e38 Agent *************
2010-12-21 09:02:03:488 940 e38 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2010-12-21 09:02:03:488 940 e38 Agent *********
2010-12-21 09:02:03:488 940 e38 Agent * Online = Yes; Ignore download priority = No
2010-12-21 09:02:03:488 940 e38 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2010-12-21 09:02:03:488 940 e38 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2010-12-21 09:02:03:488 940 e38 Agent * Search Scope = {Machine}
2010-12-21 09:02:03:488 940 e38 Setup Checking for agent SelfUpdate
2010-12-21 09:02:03:489 940 e38 Setup Client version: Core: 7.4.7600.226 Aux: 7.4.7600.226
2010-12-21 09:02:03:489 940 e38 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2010-12-21 09:02:03:496 940 e38 Misc Microsoft signed: Yes
2010-12-21 09:02:06:071 940 e38 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2010-12-21 09:02:06:078 940 e38 Misc Microsoft signed: Yes
2010-12-21 09:02:06:080 940 e38 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2010-12-21 09:02:06:087 940 e38 Misc Microsoft signed: Yes
2010-12-21 09:02:06:100 940 e38 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2010-12-21 09:02:06:107 940 e38 Misc Microsoft signed: Yes
2010-12-21 09:02:06:123 940 e38 Setup Determining whether a new setup handler needs to be downloaded
2010-12-21 09:02:06:123 940 e38 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe:
2010-12-21 09:02:06:129 940 e38 Misc Microsoft signed: Yes
2010-12-21 09:02:06:129 940 e38 Setup SelfUpdate handler update NOT required: Current version: 7.4.7600.226, required version: 7.4.7600.226
2010-12-21 09:02:06:129 940 e38 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.4.7600.226"
2010-12-21 09:02:15:386 940 b4c AU AU received policy change subscription event
2010-12-21 09:02:36:165 940 e38 Setup WARNING: Cbs StartSession, error = 0x80080005
2010-12-21 09:02:36:165 940 e38 Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.4.7600.226" failed, error = 0x80080005
2010-12-21 09:02:36:165 940 e38 Setup FATAL: SelfUpdate check failed, err = 0x80080005
2010-12-21 09:02:36:165 940 e38 Agent * WARNING: Skipping scan, self-update check returned 0x80080005
2010-12-21 09:02:36:165 940 e38 Agent * WARNING: Exit code = 0x80080005
2010-12-21 09:02:36:165 940 e38 Agent *********
2010-12-21 09:02:36:165 940 e38 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2010-12-21 09:02:36:165 940 e38 Agent *************
2010-12-21 09:02:36:165 940 e38 Agent WARNING: WU client failed Searching for update with error 0x80080005
2010-12-21 09:02:36:165 940 e8c AU >>## RESUMED ## AU: Search for updates [CallId = {B65ACC67-ED84-45D4-9774-D0475806E74B}]
2010-12-21 09:02:36:165 940 e8c AU # WARNING: Search callback failed, result = 0x80080005
2010-12-21 09:02:36:165 940 e8c AU # WARNING: Failed to find updates with error code 80080005
2010-12-21 09:02:36:165 940 e8c AU #########
2010-12-21 09:02:36:165 940 e8c AU ## END ## AU: Search for updates [CallId = {B65ACC67-ED84-45D4-9774-D0475806E74B}]
2010-12-21 09:02:36:165 940 e8c AU #############
2010-12-21 09:02:36:165 940 e8c AU Successfully wrote event for AU health state:0
2010-12-21 09:02:36:165 940 e8c AU AU setting next detection timeout to 2010-12-21 19:02:36
2010-12-21 09:02:36:165 940 e8c AU Setting AU scheduled install time to 2010-12-22 08:00:00
2010-12-21 09:02:36:165 940 e8c AU Successfully wrote event for AU health state:0
2010-12-21 09:02:36:165 940 e8c AU Successfully wrote event for AU health state:0
2010-12-21 09:02:41:172 940 e38 Report REPORT EVENT: {678C2913-B3B3-4F14-9310-C2E2B1F3334A} 2010-12-21 09:02:36:165-0500 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80080005 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80080005.
2010-12-21 09:02:41:172 940 e38 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2010-12-21 09:02:41:172 940 e38 Report WER Report sent: 7.4.7600.226 0x80080005 61CA813A-7585-442E-A66B-B0D15CE6BDC0 Scan 101 Managed
2010-12-21 09:02:41:172 940 e38 Report CWERReporter finishing event handling. (00000000)
2010-12-21 09:06:07:779 940 b4c AU ########### AU: Uninitializing Automatic Updates ###########
2010-12-21 09:06:37:809 940 b4c Handler FATAL: UH: 0x80080005: StartSession failed in CCbs::IsCbsPending
2010-12-21 09:06:37:840 940 b4c Report CWERReporter finishing event handling. (00000000)
2010-12-21 09:06:37:872 940 b4c Service *********
2010-12-21 09:06:37:872 940 b4c Service ** END ** Service: Service exit [Exit code = 0x240001]
2010-12-21 09:06:37:872 940 b4c Service *************
2010-12-21 09:08:37:104 940 e84 Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0500) ===========
2010-12-21 09:08:37:104 940 e84 Misc = Process: C:\Windows\system32\svchost.exe
2010-12-21 09:08:37:104 940 e84 Misc = Module: c:\windows\system32\wuaueng.dll
2010-12-21 09:08:37:104 940 e84 Service *************
2010-12-21 09:08:37:104 940 e84 Service ** START ** Service: Service startup
2010-12-21 09:08:37:104 940 e84 Service *********
2010-12-21 09:08:37:108 940 e84 Agent * WU client version 7.4.7600.226
2010-12-21 09:08:37:108 940 e84 Agent * Base directory: C:\Windows\SoftwareDistribution
2010-12-21 09:08:37:108 940 e84 Agent * Access type: No proxy
2010-12-21 09:08:37:108 940 e84 Agent * Network state: Connected
2010-12-21 09:08:37:453 940 e84 DtaStor Default service for AU is {00000000-0000-0000-0000-000000000000}
2010-12-21 09:08:37:462 940 e84 DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2010-12-21 09:08:37:464 940 e84 Agent WARNING: failed to access the auth cab, fatal error 0x80070003
2010-12-21 09:08:37:464 940 e84 Agent WARNING: Invalid service in the backup data store; cleaning up
2010-12-21 09:08:37:465 940 e84 Agent WARNING: Failed to add and register service 7971f918-a847-4430-9279-4a52d1efe18d to the data store 0x80240031
2010-12-21 09:08:37:465 940 e84 Agent WARNING: Default Service Recovery: Attempting to add pending registration for service 7971f918-a847-4430-9279-4a52d1efe18d to the data store
2010-12-21 09:09:22:474 940 e84 Report CWERReporter::Init succeeded
2010-12-21 09:09:22:474 940 e84 Agent *********** Agent: Initializing Windows Update Agent ***********
2010-12-21 09:09:22:475 940 e84 Agent *********** Agent: Initializing global settings cache ***********
2010-12-21 09:09:22:475 940 e84 Agent * WSUS server: http://server2:8530
2010-12-21 09:09:22:475 940 e84 Agent * WSUS status server: http://server2:8530
2010-12-21 09:09:22:475 940 e84 Agent * Target group: (Unassigned Computers)
2010-12-21 09:09:22:475 940 e84 Agent * Windows Update access disabled: No
2010-12-21 09:09:22:475 940 e84 DnldMgr Download manager restoring 0 downloads
2010-12-21 09:09:22:476 940 e84 AU ########### AU: Initializing Automatic Updates ###########
2010-12-21 09:09:22:477 940 e84 AU # WSUS server: http://server2:8530
2010-12-21 09:09:22:477 940 e84 AU # Detection frequency: 22
2010-12-21 09:09:22:477 940 e84 AU # Approval type: Scheduled (Policy)
2010-12-21 09:09:22:477 940 e84 AU # Scheduled install day/time: Every day at 3:00
2010-12-21 09:09:22:477 940 e84 AU # Auto-install minor updates: Yes (Policy)
2010-12-21 09:09:22:478 940 e84 AU Setting AU scheduled install time to 2010-12-22 08:00:00
2010-12-21 09:09:22:751 940 e84 Report *********** Report: Initializing static reporting data ***********
2010-12-21 09:09:22:751 940 e84 Report * OS Version = 6.1.7600.0.0.65792
2010-12-21 09:09:22:751 940 e84 Report * OS Product Type = 0x00000004
2010-12-21 09:09:22:772 940 e84 Report * Computer Brand = Dell Inc.
2010-12-21 09:09:22:772 940 e84 Report * Computer Model = OptiPlex 380
2010-12-21 09:09:22:775 940 e84 Report * Bios Revision = A01
2010-12-21 09:09:22:775 940 e84 Report * Bios Name = Phoenix ROM BIOS PLUS Version 1.10 A01
2010-12-21 09:09:22:775 940 e84 Report * Bios Release Date = 2010-03-11T00:00:00
2010-12-21 09:09:22:775 940 e84 Report * Locale ID = 1033
2010-12-21 09:09:22:777 940 e84 AU Successfully wrote event for AU health state:0
2010-12-21 09:09:22:777 940 e84 AU Initializing featured updates
2010-12-21 09:09:22:777 940 e84 AU Found 0 cached featured updates
2010-12-21 09:09:22:777 940 e84 AU Successfully wrote event for AU health state:0
2010-12-21 09:09:22:778 940 e84 AU Successfully wrote event for AU health state:0
2010-12-21 09:09:22:778 940 e84 AU AU finished delayed initialization
2010-12-21 09:09:27:781 940 36c Report CWERReporter finishing event handling. (00000000)
2010-12-21 09:10:20:421 940 bf0 AU Triggering AU detection through DetectNow API
2010-12-21 09:10:20:422 940 bf0 AU Triggering Online detection (interactive)
2010-12-21 09:10:20:422 940 e84 AU #############
2010-12-21 09:10:20:422 940 e84 AU ## START ## AU: Search for updates
2010-12-21 09:10:20:422 940 e84 AU #########
2010-12-21 09:10:20:425 940 e84 AU <<## SUBMITTED ## AU: Search for updates [CallId = {F1E8D669-5A48-4C25-832F-4A5ABD80270F}]
2010-12-21 09:10:20:425 940 36c Agent *************
2010-12-21 09:10:20:425 940 36c Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2010-12-21 09:10:20:425 940 36c Agent *********
2010-12-21 09:10:20:425 940 36c Agent * Online = Yes; Ignore download priority = No
2010-12-21 09:10:20:425 940 36c Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2010-12-21 09:10:20:425 940 36c Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2010-12-21 09:10:20:425 940 36c Agent * Search Scope = {Machine}
2010-12-21 09:10:20:425 940 36c Setup Checking for agent SelfUpdate
2010-12-21 09:10:20:426 940 36c Setup Client version: Core: 7.4.7600.226 Aux: 7.4.7600.226
2010-12-21 09:10:22:715 940 36c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2010-12-21 09:10:22:725 940 36c Misc Microsoft signed: Yes
2010-12-21 09:10:22:745 940 36c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2010-12-21 09:10:22:750 940 36c Misc Microsoft signed: Yes
2010-12-21 09:10:22:765 940 36c Setup Determining whether a new setup handler needs to be downloaded
2010-12-21 09:10:22:765 940 36c Setup SelfUpdate handler is not found. It will be downloaded
2010-12-21 09:10:22:765 940 36c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.4.7600.226"
2010-12-21 09:10:52:778 940 36c Setup WARNING: Cbs StartSession, error = 0x80080005
2010-12-21 09:10:52:778 940 36c Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.4.7600.226" failed, error = 0x80080005
2010-12-21 09:10:52:778 940 36c Setup FATAL: SelfUpdate check failed, err = 0x80080005
2010-12-21 09:10:52:779 940 36c Agent * WARNING: Skipping scan, self-update check returned 0x80080005
2010-12-21 09:10:52:779 940 36c Agent * WARNING: Exit code = 0x80080005
2010-12-21 09:10:52:779 940 36c Agent *********
2010-12-21 09:10:52:779 940 36c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2010-12-21 09:10:52:779 940 36c Agent *************
2010-12-21 09:10:52:779 940 36c Agent WARNING: WU client failed Searching for update with error 0x80080005
2010-12-21 09:10:52:779 940 ba0 AU >>## RESUMED ## AU: Search for updates [CallId = {F1E8D669-5A48-4C25-832F-4A5ABD80270F}]
2010-12-21 09:10:52:780 940 ba0 AU # WARNING: Search callback failed, result = 0x80080005
2010-12-21 09:10:52:780 940 ba0 AU # WARNING: Failed to find updates with error code 80080005
2010-12-21 09:10:52:780 940 ba0 AU #########
2010-12-21 09:10:52:780 940 ba0 AU ## END ## AU: Search for updates [CallId = {F1E8D669-5A48-4C25-832F-4A5ABD80270F}]
2010-12-21 09:10:52:780 940 ba0 AU #############
2010-12-21 09:10:52:783 940 ba0 AU Successfully wrote event for AU health state:0
2010-12-21 09:10:52:783 940 ba0 AU AU setting next detection timeout to 2010-12-21 19:10:52
2010-12-21 09:10:52:783 940 ba0 AU Setting AU scheduled install time to 2010-12-22 08:00:00
2010-12-21 09:10:52:783 940 ba0 AU Successfully wrote event for AU health state:0
2010-12-21 09:10:52:784 940 ba0 AU Successfully wrote event for AU health state:0 -
Windows Update and the Windows Error reports
31/08/2014 08:41
Windows Error Reporting
Fault bucket 124661653, type 21
Event Name:
WindowsUpdateFailure
Response: Not available
Cab Id: 0

Problem signature:
P1:
7.6.7600.320
P2:
80246002
P3: D67661EB-2423-451D-BF5D-13199E37DF28
P4:
Scan
P5: 101
P6: Unmanaged
P7: 
P8: 
P9: 
P10: 

Attached
files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_7.6.7600.320_888a386ad31bd7d883fbf736bf547a8a1bd5bd9c_150a7995

Analysis
symbol: 
Rechecking for solution: 0
Report Id: 8809d3a9-30ea-11e4-8d08-5442495ff252
Report Status: 0
Does the reference to
D67661EB-2423-451D-BF5D-13199E37DF28
refer to Windows Update Agent and is a scan to find and down the updated version simply failing?
TIA, GerryHi,
This structure is a general Windows Error report structure. There are different meanings for different types.
For the details, you could read this article:
WerReportSetParameter function
http://msdn.microsoft.com/en-us/library/windows/desktop/bb513626(v=vs.85).aspx
For your specific error, we could get these:
P1: 7.6.7600.320 means Windows agent version.
P2: 80246002 means the exact error code
P3: D67661EB-2423-451D-BF5D-13199E37DF28
should be the specific Windows Agent GUID.
Let's verify it:
Look for this GUID in your Windows Update log file located in C:\Windows\WindowsUpdate.log. There you could verify if it's a Windows agent.
Karen Hu
TechNet Community Support -
Preventing access to Windows Update website on Windows 7
We run a WSUS server locally and I want to prevent users from accessing the windows update web page via IE or via the "Check online for updates from Windows Update" link on the WU control panel. For our XP systems, there is a group policy setting under "User config/Admin templ/Start Menu/" called "Remove links and access to Windows Update". It worked perfectly on XP but in Vista and Win7, this policy also takes away the "Install Updates" button which prevents them from manually updating via the Windows Update control panel. Only way to install updates is to shutdown, which is somewhat annoying.
Is there any way to get this behavior back so that they can only update from the WSUS and can also install updates on demand instead of just at shutdown? I tried asking this in the Win7 client forum but they couldn't help me.
Thank you.OK - I can't get Windows 7 x64 RTM or Windows Server 2008 R2 to allow a local domain administrator access to Windows Update. Below are the relevant parts from GPMC's Results modeling for the Windows 7 workstation. I have rebooted the system
to ensure GPUpdate executed.
Computer Configuration
System/Internet Communication Management/Internet Communication settingshide
Policy
Setting
Winning GPO
Turn off access to all Windows Update features
Disabled
WSUS Download and Wait
Turn off Windows Update device driver searching
Disabled
WSUS Download and Wait
Windows Components/Windows Updatehide
Policy
Setting
Winning GPO
Allow Automatic Updates immediate installation
Enabled
WSUS Master
Allow non-administrators to receive update notifications
Enabled
WSUS Master
Allow signed updates from an intranet Microsoft update service location
Enabled
WSUS Master
Configure Automatic Updates
Enabled
WSUS Download and Wait
Configure automatic updating:
5 - Allow local admin to choose setting
The following settings are only required
and applicable if 4 is selected.
Scheduled install day:
0 - Every day
Scheduled install time:
03:00
Policy
Setting
Winning GPO
Delay Restart for scheduled installations
Enabled
WSUS Master
Wait the following period before
proceeding with a scheduled
restart (minutes):
30
Policy
Setting
Winning GPO
Do not adjust default option to 'Install Updates and Shut Down' in Shut Down Windows dialog box
Enabled
WSUS Download and Wait
Do not display 'Install Updates and Shut Down' option in Shut Down Windows dialog box
Disabled
WSUS Master
Enable client-side targeting
Enabled
WSUS Download and Wait
Target group name for this computer
Wait for Administrator
Policy
Setting
Winning GPO
Enabling Windows Update Power Management to automatically wake up the system to install scheduled updates
Enabled
WSUS Master
No auto-restart with logged on users for scheduled automatic updates installations
Enabled
WSUS Download and Wait
Specify intranet Microsoft update service location
Enabled
WSUS Master
Set the intranet update service for detecting updates:
http://hercules.wakeassoc.com
Set the intranet statistics server:
http://hercules.wakeassoc.com
(example: http://IntranetUpd01)
Policy
Setting
Winning GPO
Turn on recommended updates via Automatic Updates
Enabled
WSUS Master
User Configuration
Windows Components/Windows Updatehide
Policy
Setting
Winning GPO
Do not adjust default option to 'Install Updates and Shut Down' in Shut Down Windows dialog box
Enabled
WSUS Download and Wait
Do not display 'Install Updates and Shut Down' option in Shut Down Windows dialog box
Disabled
WSUS Download and Wait
Remove access to use all Windows Update features
Disabled
WSUS Download and Wait -
Major Sync and software update issue with windows 7 and iphone
Loved my iPhone 3g and love my 4.0! My only concern is syncing and software updates are sporadic.
When I first purchased and sync'd my 3g on my laptop, that I had since 2005 w/XP home 64bit, it would constantly (1 out of 5 times) show phone was disconnected and could not sync. Purchased a desktop, 2009 w/Vista 64bit (same issue mentioned continued) then upgraded to windows 7 64bit (same issue mentioned continued).
Both pc's are authorized and contain the same apps and software. I went through all trouble shooting steps (authorize/deauthorize, phone hard boot, sync w/airplane mode on and/or off, uninstall and or reinstall iTunes, etc...) when both phones would brick after software updates on both pc's.
The last software update 4.0 and most recent 4.2.1 went well on laptop with XP and no longer shows sync issue. The problem continues on the windows 7 and backup has completed successfully 3 times.
Long story short, I have to pray the laptop never dies because iTunes, syncing and software updates on XP works now! The problem with software update, backups and syncing persists on windows 7.
* I was able to apply 4.2.1 software update on XP and then connect to windows 7 to sync and backup successfully. I then disconnected/reconnected iphone to windows 7 and problem happened again, unable to sync phone was disconnected error message.I've had my new pc for over a year, never had any probs syncing my iphone (then a 3G but now the big 4!)
I went to sync updates to Apps and a couple of tunes I had downloaded straight to my phone only to get an error message 'iTunes has stopped working - windows is checking the problem' followed by another messaged telling me there was a problem causing the program not to work correctly. Windows will close the program and notify me if a solution is found'
Well..... I have NO music on my iPhone and every time I try to sync, the same error messages come up and the bloody program shuts down....
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