Unable to restart from safe mode

Problem: after running in 'Safe Mode', I restarted and it won't boot.
I push power button, and screen comes on with startup tone, then grey apple logo shows up, and a few seconds later, spinning wheel, but a progress bar is below it, and after a few seconds, wheel stops spinning, and screen goes to black and machine shuts down.

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
* https://support.mozilla.com/kb/Mozilla+Crash+Reporter
* https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

Similar Messages

  • Macbook pro to turn on in normal mode from safe mode

    Dear,
    After I turned on my macbook in safe mode I deleted many files to make about 68 GB free space. Then I shutdown my macbook from safe mode. Problem is whenever I try to start the laptop again afterwards it gets turned off automatically after a 30 seconds or a minute. Please help me to troubleshoot.
    Regards,
    Robi

    Thanks Linc. When I push the power button on it shows the safe mode but the machine is turned off within a minute. I don't know about the backups as I am unable to turn on the Macbook.
    Regards,
    Robi

  • Tried to restart with safe mode

    Tried to restart with safe mode, but id not work.

    What kind of issues do you have that you want to start Firefox in Safe Mode?
    Can't you start Firefox at all?
    It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.
    See:
    *https://support.mozilla.org/kb/Server+not+found
    *https://support.mozilla.org/kb/Firewalls
    *https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating
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    Note that your System Details List shows multiple Flash plugins.
    # Shockwave Flash 13.0 r0
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    I keep getting Configuration Error: 6 when I try to open my Adobe CS5.1 on my Macbook Pro with 10.6.8 operating system. I have tried to restart in safe mode and un/re-installing. What is there I can do to prevent this?

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    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
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  • I have purchased the Acrobat pro subscription for 1 year and have followed the steps to install it. But when i go to start it, It crashes and it does this every time! I have restarted my mac pro and also restarted in safe mode but it just doesn't work! PL

    I have purchased the Acrobat pro subscription for 1 year and have followed the steps to install it. But when i go to start it, It crashes and it does this every time! I have restarted my mac pro and also restarted in safe mode but it just doesn't work! PLEASE HELP!!

    Hi jim1287,po
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    Also, try to ran disk repair using safe mode in Mac, for instructions please visit: http://support.apple.com/kb/PH14204
    Try enabling root user profile on mac and try to check. OS X Mavericks: Enable and disable the root user
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  • Videos have stopped playing on all sites, just get black screen. Clearing cache and cookies and restart in safe mode does not fix.

    Clearing cache and cookies and restart in safe mode does not fix.

    Hi castaway, you are using a old version of firefox . Please update it . goto '''Help->About Firefox''' and it will be automatically updated.

  • FF won't restart in safe mode...it won't even shut down.

    you know that soft clicking noise you can hear in your computer? Mine stopped doing that a little while ago. It's eerily quiet.
    Also, I keep getting hung up. If I watch a video on youtube (for example) FF freezes & I have to shut down the plug-in container to get things going again.
    I've tried restarting the computer, but it didn't help. My system idle process is showing the number 99 in my task manager's CPU column, & I think that's related to my problems. Sometimes when I open task manager I can see that CPU Usage (at the bottom) is at 100%, but in a second it usually goes back down to 15% or less.
    SO I came to the FF support page, where it was suggested that I '''restart my browser in safe mode. But it won't restart. '''It won't even shut down all the way. FF & the plug-in container are both showing as open in Task Manager.
    SO when I manually shut them down, & then open FF again & check my plug-ins, none of them have been disabled (as they should be if FF had restarted in safe mode).

    By soft clicking noise, what exactly do you mean? If you are hearing a clicking noise in your computer that then stopped, it is possibly your hard drive dying, or a fan in the computer that dies. You shouldn't have "clicking" noises in a PC.
    As for system Idle Process, that is just the percentage of the CPU that isn't being used, if that is at 99%, it means that only 1% of your CPU is being used at that moment.
    Now, as for starting Firefox in Safe Mode, let's try this. Restart your computer, then while you start Firefox, hold down the Shift Key. You should have a small box open up with a bunch of checkboxes. Don't check any of them right now. Just Continue in Safe Mode. This is Firefox safe mode, all customizations, themes, addons, etc. will be disabled. If you don't get the freezing here, restart Firefox, and disable your add-ons one by one until you find the culprit.
    Also, you can try updating your graphics driver to see if this is an issue with Hardware acceleration. [https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers] has more details.

  • TS2570 how to restart in safe mode 10.6.8

    how to restart in safe mode 10.6.8

    To boot into safe mode, press Shift key while your Mac is starting

  • XP crashes when booting everything apart from safe mode

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    to dancing_bear,
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    Throw some more stuff at it. PRAM reset: Cmd-Option-P-R at startup chime from a full shutdown. Also SMC reset. And remove all peripherals except essential ones, like a wired keyboard or mouse, if you are using those.

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    Some things you can try.
    Startup Issues - Resolve
    Startup Issues - Resolve (2)

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  • Unable to boot into safe mode with FileVault 2 enabled

    I was trying to boot into safe mode earlier to try and fix a few things. It looks like I can't and I suspect it is because of FV2.
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    The symptom may be unrelated to FileVault 2. I encountered the symptom with FileVault 2 disabled and with backward conversion (decryption) complete.
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    Approximately how large are the attributes file and catalog file? (You might gain this information with a demo version of iDefrag.)
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    catalog file 3.0 GB, not fragmented
    attributes file 2.2 GB, not fragmented.
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  • After rebooting from safe mode, the system doesn't come up.

    I have a macbook pro (2011), and I had a problem with its fan which was always on. i made a quick search and found this thread: https://discussions.apple.com/thread/3787129?start=0&tstart=0
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    Thank you

    Linc Davis who suggested to boot in safe mode and check if the problem still exists.
    I keep seeing the gray screen with apple logo and the process indicator.
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    When you rebooted normally, the at boot FSCK drive check fails to complete thus you see the gray screen with stuck progress bar.
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    2: If you don't have a latest copy of your files off the machine and need data recovery off the drive, then first seek the services of a local PC/Mac software specialist.
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    .Create a data recovery/undelete external boot drive
    Install/upgrade RAM or storage drive in Mac's
    Reset your Mac
    https://discussions.apple.com/community/notebooks/macbook_pro?view=documents#/?p er_page=50

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    Dreamyqueeny wrote:
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    Looks like that is what you are going to end up doing.  No telling what was damaged internally.

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