Unable to restore after update to OS 10.3.2.680
Hi, I am BB Z10 user. My issue is regarding restoration of my device from back up file. My device upgraded to OS version 10.3.2.680. When i was facing some issues typically associated with OS updation like battery overheat and sluggish performance I reset the device to factory settings after taking backup. I restore my device and evrything was fine. After 1 week my device got hanged and switch it off and on. And all of my data got clear like a new device. I am trying to again restore my device and after full restoration process getting complete smoothly (no error message) everytime my device remain blank only. Kindly help. PLSSS thanks, Umang
Hello, It sounds perhaps like this KB applies to you:Article ID: KB36747 All data is deleted following a manual restart of the BlackBerry 10 smartphone and a blue LED is displayed during boot upIf not, then please use LINK and conduct an OS reload:http://supportforums.blackberry.com/t5/BlackBerry-10-Functions-and/How-to-Reload-your-Blackberry10-OS/td-p/2187545#nobannerGood luck!
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Error 21 unable to restore after update
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Source: http://support.apple.com/kb/ts1275
*Basically you need to disable your Anti-virus software and then do a DFU restore.*
*How to DFU Restore.*
1.) Open iTunes and connect the iPhone.
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3.) After the screen turns off, +LET GO+ of the Sleep/Wake button and +CONTINUE HOLDING+ the Home button.
4.) iTunes will pop up a message telling you that it has detected an iPhone in Recovery Mode. (You can let go of the Home button now.)
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Also, try updating to the latest version of iTunes before you do this. -
HT201412 Unable to Restore after Update
I was trying to update my parents iPad 2, which was long over due as it has never been updated. After the update was complete it said that it failed to restore. It is now froze..iTunes no longer recognizes the device and the devices screen shows a picture of a USB plug with an arrow pointing to the iTunes logo. This appears after being reset, powered off and plug into an outlet. Any suggestions as to what should be done? At this point I dont care what is lost, I would just like it to work again...
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iOS: Not responding or does not turn on
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iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
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http://support.apple.com/kb/ht4097
Cheers, Tom -
Unable to Restore after Update
I upgraded my touch and now I have to restore but I get the following error message - The iPod "ipod" could not be restored. An unknown error occured (21) Can anyone help, I really need this back working and soon. Thanks
I had the same problem when trying to do the latest update. Took it back to an apple store and it restored first time on a Mac in the shop. Then came home and restored from a back up and put all my stuff back on (never under-estimate the importance of backing up). The shop recommended I re-install I-tunes in case it has got some corrupt data in it, as I know the problem is not my cable as it worked ok with my Nano. So, it should be able to be sorted for you, you need to get it to a Mac.
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I am unable to text after update. Also, the dock buttons are frozen. I've tried restoring, but it doesn't fix problem. Any suggestions?
You posted in a thread that has not had any activity in 2 years! Please start your own topic. Also, please describe in detail all you have attempted to do in order to resolve the issue.
It is very difficult to offer troubleshooting suggestions when the "os version" you are using is unknown as each os has their own troubleshooting solutions.
Please complete or update your system profile so the users here can properly help you. -
Unable to activate after updating to iOS 6
The iphone 3GS is unable to activate after updating to iOS 6 i'm connecting it to iTunes but it says there is no SIM card which there is plz help
connect phone to iTunes, click OK on any of the error boxes that come up. Then with your iphone still connected to iTunes, hold down the home button and press the lock button and count to ten, then let your finger off the lock button whilst keeping your other finger on the home button for a further 10 seconds. Your phone will then go into restore mode, a message should then pop up on iTunes asking if you want to restore and update - click yes. I followed the procedures and my phone is now running perfect with ios 6.0.
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Ipad 2 wont restore after updating to ios 7
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Hello pinky03,
I would be be concerned too if I was not able to restore my iPad. If you have not resolved the issue, I recommend following the steps in this article for an issue like this:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Have a error code 4013. iphone 4s wont restore after update.
my iphone will not restore after update. it is stuck in recovery mode. i get error code 4013 everytime a try to restore but i cant find anything on error code 4013.
DFU mode is also good as stated above, however the instructions for DFU mode are below (please note this is not the same as recovery mode) -
Plug your device into your computer.
Turn off the device.
Hold the Home button and Power button for 10 seconds
Release the Power Button but keep holding the Home button
Keep holding the Home button until you are alerted by iTunes saying that it has detected a device in Recovery Mode
Make sure the device screen is blank and no logos are present, device screen should remain black.
Error 4013 is due to security software issues. Uninstall all security software completely, try again, if the issue persists I would either recommend another computer or calling AppleCare tech support at 1-800-APL-CARE (for US customers).
Note- this is even if your device worked fine prior to iOS 7 update with your security software. The change in the operating system on the device can cause compatibility issues with these other programs.
I hope this helps it worked for me! -
my iphone 4 is stuck in restore after updating the lasted version. It was working fine before.How do I get it working again?
Hello, fschris.
Thank you for visiting Apple Support Communities.
When experiencing issues updating or restoring an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Cheers,
Jason H. -
my iphone is unable to restore or update, it says the iphone could not be restored. this device isn't eligible for the requested build.
sounds like your phone was jailbroken. If this is the case, you're hosed.
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TS3694 iPod touch gets error -1303 when attempting to restore after update (W7)
iPod touch gets error -1303 when attempting to restore after update (W7). This error is not shown anywhere in the specific list. Have done all recommended recovery methods (reboot, update iTunes, restart iPod) to no avail. What is next?
Usually the 1303 error is in regards to a corrupted or missing backup of your iPod Touch. Try removing or moving the backups to another location and then try to restore your iPod once again.
See this article for information on where backups are stored.
iTunes: About iOS backups
B-rock -
It's nearly at the end of restoring after updating software... It said about a minute left for about half hour, then about 2 mins left for about 20 mins now saying 3 mins left has been like that for about 20 mins, leave it or restart?
leave it
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The iphone 3GS is unable to activate after updating to iOS 6 i'm connecting it to iTunes but it says there is no SIM card which there is plz help
iPhone 3GS, iOS 6Your iPhone was "unofficially" unlocked by some means to work with a different carrier. Now that you have updated it has relocked to the original carrier. If you do not know who the original carrier was you will need to call AppleCare and give them the model and serial number of your iPhone. Then you will need to contact that carrier to see if they have a process to unlock the phone and if you qualify.
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i have been taken a backup but when i become to restore after update i found the backup corrupted and can't restore
unable to update or restore http://support.apple.com/kb/HT1808
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Unable to restore after Android Update
Hi all,
After updating my Z1 to 4.4.2 I was unable to restore using the built in backup and restore app. The error message states that the selected backup cannot be used due to incompatability of the software!!!!
This should have been obvious to sony....
Also, opening the backup folder in the SD card is of no use since the files were encrypted.
Will any good soul help me restore or at least retrieve my files?
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http://talk.sonymobile.com/t5/Xperia-S-SL-acro-S/How-can-I-extract-contacts-from-dbk-file-on-my-comp...
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