Unable to restore from backup

Hello everyone,
I have a small problem that I can't seem to find a solution to. I have 3gs that I sync with my Dell laptop running Win7 and I'm using ITunes 9. When I go to sync, everything syncs fine, backups are creating and it seems that there are no problems. No errors are given once the sync/backup are complete. The other day, I needed to restore from backup. Here's where the problem comes in. After a minute or so of ITunes telling me it's restoring, I get a window that pops up saying something along the lines of "unable to complete restore because the backup session failed." I had about 6 backups available and they all came back with the same error trying to restore. After reading about this problem here in the forums, some have suggested turning off anti-virus software, making sure certain programs have been given access in a firewall. I've tried to sync with AV turned off, Firewall correctly set and even turned off and then continue with restoring, but i continue to receive the same error trying to restore. Any ideas on what might be happening?? I've saved my directories with backups and reisntalled ITunes, still no progress.. Thanks in advance for any ideas..
Bryan

ninerays wrote:
> Hi,
>
> can anyone point us in the right direction to resolve this issue as we
> are unable to restore files to a particular server from backup? We are
> able to restore the same file(s) to another server though.
>
> The error we are getting is as follows:-
>
> 3/06/2009 11:23:38 AM - requesting resource Fibre Transport
> 3/06/2009 11:23:44 AM - Error bpbrm(pid=1744) Couldn't open
> /usr/openv/netbackup/.rename.1744 on client <servername>, status: 1
>
> 3/06/2009 11:23:44 AM - Error bpbrm(pid=1744) cannot put rename file on
> <servername>
>
> We are running Netware 6.5 SP8 & the backup software is Symantec
> AntiVirus 10.1.7.7000.
>
> Thanks
>
>
"the backup software is Symantec AntiVirus 10.1.7.7000"
Are you sure about that?

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