Unable to restore, gives me an error message!

My ipod has been on the fritz for well over 3 weeks now. Its a click wheel ipod, w/ the black and white screen. I've been ignoring the problem, and now i have a big problem.
At first my ipod was reading the very low battery screen, so i left it charging, and it took almost the whole day to be charged.
Now, all of my files on my ipod are gone, my music library has dissapeared. My ipod is also not recognized as "Natalia's Ipod" in itunes, I forced it into Disc Mode, and now it is just shown as "IPOD". I can see it in windows though.
From the help pages, I inferred that I was supposed to restore my ipod, but when I try I get this message, "there was a problem downloading the ipod software for the ipod "iPod". The requested resource was not found."
I'm not even sure if this is an ipod, itunes, or my actual computer malfuction.
Any help would be greatly appreciated!
Toshiba PC   Windows XP  

"there was a problem downloading the ipod software for the ipod "iPod". The requested resource was not found."
hmmmmm. although you aren't getting the message described in the following document, try the same technique. (i've seen the Toshiba connection difficulties manifest as the error message you're actually getting.)
iPod not recognized correctly on Toshiba laptop

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