Unable to restore iOS 4.2.1 profile on iOS 5

Bought the new iPhone 4S (iOS 5) to replace my iPhone 3G (iOS 4.2.1 - latest possible version).
I'm getting an error when setting up the iPhone 4S and asking it to restore from my iPhone 3G pofile. Same thing happens if I try to  trying to restore the iOS 4.2.1 profile directly to the iOS 5 device. Everything runs smoothly but in the end I get an error.
I would really hate to loose 3 years of call and SMS history, just because I'm a upgrading.
I've even tried just exchange the SMS db file within the backup (taking the one from 4.2.1 and overwriting the one in the iOS 5 backup) but that just gives me an error when restoring. Telling me that the backup is invalid.
I assume that the format of the SMS db file has changed. And I also assume that the problem would be solvd if I was able to upgrade 4.2.1 to 4.3 etc.
Does anyone know a way around this?
TIA
Jens

Hello,
The culprit was Kaspersky Internet Security 2011 (KIS 2011). I disabled it.
Then, the installation of iOS 4.2 was smooth.
Regards.

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