Unable to restore iphone 4 to original factory settings? error 10??

unable to restore to factory settings?? error 10??? itunes unable to recognise iphone??

error code 1602 http://support.apple.com/kb/TS3694#error1602

Similar Messages

  • Unable to restore iphone 3gs to factory settings, unknown error occurred (-1) can anyone help

    i am getting an error ...unable to restore iphone "iphone" unknown error ocurred (-1) and the iphone is stuck on itunes connection sign. any idea how i can restore factory setting  it is ne iphone 3gs with ios 5

    This is indicates a hardwre issue:
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
    Error 1015 might happen after making unauthorized modifications to iOS, also called "jailbreaking."
    Use recovery mode to restore your device
    Related errors: 1015, “The required resource can't be found.”
    You might see these error messages if your device has a beta version of iOS or if you're installing an older version of iOS (downgrading). Use recovery mode to restore your device to the latest version of iOS.
    Quit virtualization software
    Quit any virtualization software (such as Parallels or VMware) that’s running on your Mac. Then use the latest version of iTunes to restore your device.
    Resolve specific iTunes update and restore errors

  • My Iphone 4 crashed and I lost my entire contact list. I restored it to original factory settings but in trying to restore my data from my laptop via Itunes.. this was the feedback: Itunes could not restore the Iphone Dr Johnny Siu Chong because the Iphon

    My Iphone 4 crashed and I lost my entire contact list. I restored it to original factory settings but in trying to restore my data from my laptop via Itunes.. this was the feedback: Itunes could not restore the Iphone Dr Johnny Siu Chong because the Iphone refused the request.
    I cannot get help from Apple support because i am being asked to supply the serial number which is stored on the phone and I cannot restore my data in the first place. I am reluctant to "Set up as a new Iphone" since I don't know whether if I do I  may not then be able to access my data from Itunes...
    Please advise what to do. I did not see any tutorials on Youtube to help me with this.
    I look forward to an early response.

    Hey joshuafromisr,
    If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/HT1925
    or here:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    Best,
    David

  • Trying to restore iphone 4s to factory settings, now its stuck on recovery mode???

    trying to restore iphone 4s to factory settings but is stuck on recovery mode. home button does not work. can anybody help me? i have tried to restoer it several times but it wont work??

    try a different cable a different usb port, drop all security software and fire wall, try a different computer here are the steps
    recovery mode
    open itunes on computer
    plug cable into computer not iOS device
    turn device off
    hold home button and plug cable into IOS device.  do not release home button until an itunes graphic appears on IOS device.
    look to computer should have message about recovery mode click ok and restore
    Peace, Clyde
    if u need an article see
    http://support.apple.com/kb/HT1808

  • Can not restore Laptop to original factory settings

    HP   Laptop  Dv6-6b50sa       QG797ea #ABU
    I need to restore this machine to the Original factory settings. Have tried pressing the F11 Key on start up but it does not do anything
    This question was solved.
    View Solution.

    I have the same issue with this product HP CQ62  xa500ua#aba.
    Went to restore my mother in laws laptop to factory using the hard drive but  recovery had error after 15 %, the recovery dvd's had been created so I tried those and got the error system recovery media does not suppor this computer.
    She is one of the few people i know who created the recovery disks as soon as she got the computer.  
    The system was back up but the drive is wiped from the partial recovery.  I suspect the recovery image was invalid from the factory. Now what?

  • Need Help to Restore computer to original factory settings

    Hello. I need to reset my Sony VAIO to its original factory settings and have the memory cleared so i may give this computer to someone else. I dont want to do a system restore to a point in time, but revert the whole desktop to its original settings. I do not have a Windows Installation Disc or any of the original instruction manual that originally came with my device. If anyone could help i would really appreciate it. Thank you! Computer Information: Sony VAIO Core 2 Duo 3GB DDR2 500GB HDD Capacity 22" Desktop PC Windows Vista Home Premium Model VGC-LT23E

    Same question but different model I have a sony vaio PCG-71913L..  The product name of my laptop is VPCEH36FX. I am having many problems with my cd/dvd rom and touchpad so this seems like a last resort (although I don't want to reformat my hard drive) Can anyone please assist? Thank you. Ricky

  • HT1766 My computer crashed; had to restore back to original factory settings; how do I access my Itunes account now?

    My computer crashed; had to restore it back to the original factory settings.  How do I get my I-Tunes account back on to the computer?  My I-phone (5) is fine, and has all the information on it. 
    I did have I-Cloud backing things up, I don't think it will restore all my podcasts, or the music I downloaded from my CDs.

    It has always been very basic to always maintain a backup copy of your computer for this very occasion.  Use your backup copy to put everything back.

  • Restore iPhone back to factory settings

    I have a question. I have been having problems with my iPhone 4 locking up. I wanted to try and restore it back to factory settings. It's still
    running 4.0. Will it automatically update the os or just restore back to my last sync

    The OS is not included in your iphone backup, thus if you restore your phone as a new device iOS 4.1 will be installed on your phone. Be sure an update to itunes 10.0 before you do so.

  • I have mislaid my original Apple ID which means I am unable to restore my IPad from factory settings

    I have changed my Apple ID from the original ID that I used to set up my IPad & I haven't kept a record. This means that I am unable to restore from factory settings after an update error.

    Hi Go to apple/support/forgot/id/apple.com. Cheers Brian

  • Restore iphone 5 to factory settings and then restore my data from backup

    I have an iphone 5 running ios 7.0.6 which was installed over the air. I want to replace that over the air installation with a usb installed version. It appears that to do this I have to 'restore' my iphone back to factory condition which as I understand it will install the new ios, but also erase all of my data/apps/etc. If I make a backup of my phone prior to 'restoring' it, will I be able to then use my backup to restore all my stuff?
    Thanks!
    Bob

    I have done the backup and restore several times to an iPad and an iPhone. I have never had a failure. Make certain your device is fully charged before you start.
    I have done this to remove excessive "other" storage on the devices.

  • Can I restore to exact original factory settings?

    I cannot seem to find a way using the disks that came with the mac mini to restore the computer to exactly the way it came to me from the factory. I did a restore but it kept my user name, short name, password etc. intact.
    Isn't there an option someplace which enable an entirely fresh reinstallation so that the computer looks exactly the way it looked the first time I turned it on?
    I am not interested in keeping any configurations, software or any settings at all. I just want it to behave as it did the first time I turned it on.
    Thanks

    from:
    http://docs.info.apple.com/article.html?artnum=301408
    Erase the Mac OS X volume, then restore Mac OS X and all bundled software
    Important: This option erases your destination volume (it deletes everything that's on it, including files on your desktop), so be sure that you've backed up your stuff before committing to this choice.
    Back up your essential files.
    Insert the Mac OS X Install disc that came with your computer.
    Double-click "Install Mac OS X and Bundled Software."
    Follow the onscreen instructions until you get to the destination pane.
    In the "Select a destination" window, click Options, then click "Erase and Install."

  • Unable to restore iPhone 3Gs with iOS 4 (error 1013)

    I recently updated my 16GB iPhone 3Gs with iOS 4 (iPhone2,14.0_8A293Restore.ipsw) using iTunes 9.2 - it worked fine for a few days then all of a sudden I got a pop up message saying "you are unable to make or receive calls, please connect to iTunes". I did so and restored the firmware, it went through the whole cycle, unpacked, installed, verified and when it was about to be completed I got the following error from iTunes:
    "The iPhone "iPhone" could not be restored. An unknown error occurred (1013)"
    The phone remained in restore mode (iTunes icon and USB cable). I tried restoring again with the same result. I then deleted the firmware file, rebooted and reinstalled (same error). I then deleted a reinstalled iTunes (no dice). I tried alternative USB ports and cables and also tried on 2 other computers and tried all this in DFU mode too yet nothing has worked.
    I would also like to point out that it is an original O2 phone with O2 chi[p that has *never been jailbroken*. Any ideas as to whats wrong? Or what I can do? Thanks in advance for you help!

    OK, so nothing else was working so I took my phone into the Genius bar and explained what had happened. The Genius said He was unsure what error 1013 was so he looked it up and explained "It's an error related to the baseband and that more than likely the phone was unable to communicate with Apple servers as Apple had the phone marked as non existent"
    He continued to explain that there was a fix he could do but would be quicker and easier to replace my phone. He did so and I left happy.
    I recomend you just take your phones in if you are having this same issue!

  • HT1414 Attempting to restore my iphone 4 to factory settings.  My computer is refusing to allow me to do it. Stating that cannot verify the reset and cannot connect with Itunes at this time, try back later. Can anyone help me bypass this message.

    Help,
    Itunes will not let me restore iphone 4 to factory settings. I have an iphone 5 now and just looking to reset.  Saying that it cannot verify the reset with apple.  Any help on how to reset the phone and bypass this message. THanks

    Reset iPhone, Reboot Computer.
    This happens if
    iPhone was hacked and iOS modified. And/or
    Computer was used for hacking this or any other iDevice.
    Check Hosts file, if it has any entry gs.apple.com. Put # in front of the entry. Reboot and try Restore.
    Restore on another computer which has clean Hosts file.

  • TS3694 HAVING TROUBLE RESTORING  MY IPHONE 3G TO FACTORY SETTINGS?TROUBLE ERROR MESSAGE 1015

    cant restore iphone 3g to factory settings stuck in syncing iphone to itunes mode?

    1015 usually means you have a hacked or jailbroken phone.
    Per the tou of the forum, you can't get any help here.

  • My iphone 4 would not back-up to to pc "because an error occurred" anyone offer any solutions to this,  I want to restore my phone to factory settings and reinstall my data but cannot back up first.

    my iphone 4 would not back-up to to pc "because an error occurred" anyone offer any solutions to this,  I want to restore my phone to factory settings and reinstall my data but cannot back up first. Original problem is that I cannot connect to any wifi system anymore - have tried resetting network settings but did not work.

    Try 1 step at a time and do a backup, if no joy then do the next step:
    1. Switching off your anti-virus and firewall.
    2. Computer iTunes menu > Edit > Preferences... > Devices > delete your backup

  • I recently purchased a new Iphone 5C and want to give my Iphone4S to my husband to use. An old email id that no longer exists keeps popping up and I cannot restore the 4S to factory settings so he can use it as his own. Any suggestions?

    I recently purchased a new Iphone 5c and gave my 4s to my husband to use.  However an old email address of mine keeps popping up that no longer exists and I don't know what the password was
    and I cannot restore the 4s to factory settings.  Is there any resolution for this?

    Find My iPhone Activation Lock
    Find My iPhone Activation Lock- Removing a device from a previous owner’s account
    The problem is covered in the above links. Unless you know the Apple ID and password used to set up the Find My Phone lock originally, then the phone is useless. If you have proof of ownership and that you are the original purchaser, then you can ask Apple to release it from the activation lock.

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