Unable to restore iphone, asking for password which it does not accept

Hi,
I am trying to restore my iphone. I get so far when its asks for a password but it will not accept it.
how can I restore my iphone without a password? I have lost all photos, contacts, apps and messages.
thank you

Hi, teenab77
Thank you for visiting Apple Support Communities.
It sounds like you are attempting to restore your iPhone from an encrypted backup and it is requesting a password. Here is a troubleshooting article that I would go through for this issue.
iOS: Troubleshooting encrypted backups
http://support.apple.com/en-us/HT203790
-Jason H.

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