Unable to restore iphone

Had issues with iphone and sync with itunes, failed when getting ready to sync apps. Did a restore to default and it bombed after loading basic apps. Now will not even allow me to view the iphone in itunes - bombs every time

All who have problems with the installation of the iPhone update...
you need to install the latest version of iTunes and quicktime before connecting your iPhone for the upgrade.
Mac users: I recommend unplugging the iPhone from the computer, restarting the computer (you may have to do a hard reset), install all updates via the Software update utility (a restart will be required), then connect your iphone after the startup is complete. The iPhone will be in recovery mode, but you will have the option to restore.
If you get error 2001 on the first attempt, disconnect and reconnect the iPhone and attempt to restore again.
-Alan

Similar Messages

  • Email address hacked via iphone. iphone locked home screen displaying my email password! and has been reset. now unable to restore iphone, saying i do not have permission

    Email address hacked via iphone. iphone locked home screen displaying my email password! and has been reset. now unable to restore iphone, saying i do not have permission

    If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
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  • HT4061 unable to restore iphone

    Hi, I connected my iphone 4 to my computer to update and now receive an error on my computer "unable to restore iphone" and nothing on my phone works now.  appreciate any help

    For a Windows PC: iOS: Device not recognized in iTunes for Windows - Support - Apple
    For a Mac: iOS: Device not recognized in iTunes for Mac OS X - Support - Apple

  • TS3694 unable to restore iphone error code 3194 keeps coming up what do i do?

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    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • Unable to restore iPhone 5S with iOS 8.2 (Error -1)

    Unable to restore iPhone 5S with iOS 8.2 (Error -1)
    I tried to install previous versions 8.0 and 7.0.3, it returns another error.
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    Even in DFU mode its giving the same error.

    Hey BBRemoshan,
    Thanks for the question. If I understand correctly, you are trying to restore the iPhone and are getting errors. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
    Resolve iOS update and restore errors in iTunes - Apple Support
    Get help with iOS update and restore errors - Apple Support
    Thanks for using Apple Support Communities.
    Have a good one,
    Mario

  • Unable to restore iphone 3gs to factory settings, unknown error occurred (-1) can anyone help

    i am getting an error ...unable to restore iphone "iphone" unknown error ocurred (-1) and the iphone is stuck on itunes connection sign. any idea how i can restore factory setting  it is ne iphone 3gs with ios 5

    This is indicates a hardwre issue:
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
    Error 1015 might happen after making unauthorized modifications to iOS, also called "jailbreaking."
    Use recovery mode to restore your device
    Related errors: 1015, “The required resource can't be found.”
    You might see these error messages if your device has a beta version of iOS or if you're installing an older version of iOS (downgrading). Use recovery mode to restore your device to the latest version of iOS.
    Quit virtualization software
    Quit any virtualization software (such as Parallels or VMware) that’s running on your Mac. Then use the latest version of iTunes to restore your device.
    Resolve specific iTunes update and restore errors

  • Unable to restore iPhone 6

    i'm unable to restore iPhone after it was blocked mistakenly typing wrong pass code while the display was broken. please suggest how to restore.

    Hello Zaiduzamaan,
    Thanks for using Apple Support Communities.
    If you have a message on your iPhone that it is disabled, then you will need to erase it by following any of the methods outlined in the article below.
    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
    Take care,
    Alex H.

  • HT201210 UNABLE TO RESTORE IPHONE 3

    i m unable to restore iphone A1241 gettina an error

    Try to follow below two ways to restore iPhone:
    1) Connect your iPhone with computer using bluetooth or USB Cable.
    >>Open iTunes
    >>Go to "Storage"
    >>Click on "Backup and Restore"
    >>Wait for a moment.
    Your contacts will be restored.
    OR
    2) Open iCloud.
    >>Enter Apple id and password.
    >>Go to Storage and Backup
    >>From there Restore your contacts.
    >>Close iCloud.
    >>Restart iPhone.
    You are done.
    <Link Edited By Host>

  • Just recieved my replacement iphone and can`t restore `unable to restore iphone is in recovery mode`???

    Ater picking my iphone up from the store i returned home and tryed to sync it back with my computer. but with no luck.
    I then tryed to restore the iphone and after 5mins of waiting an alert came up saying `unable to rstore iphone as it it in recovery mode`.
    please help!!!!!!!

    http://support.apple.com/kb/ht2109

  • Unable to restore iPhone. error code 21

    I am unable to restore my iPhone through iTunes. I keep getting an error code 21 after trying recovery mode. please help, I've followed work around instructions on apple, but no luck. Also because the phone will not turn on I am unable to locate serial number for the device.

    If you have tried the troubleshooting steps outlined in this article for Error 21 unsuccessfully, then you will need to contact Apple Support to get help:
    Resolve specific iTunes update and restore errors
    https://www.apple.com/support/contact/
    Best of luck,
    GB

  • Unable to restore iphone 4s.Error message 2001.

    hi
    i updated my iphone 4s to ios8. Phone went off due to no battery, when i switch on, its rebooting over and over.Now i tried restoring the phone but the error message 2001 saying i am unable to restore.
    Need some advice
    Thank you

    iphone1 wrote:
    I had the same problem.  To fix it, I first tried a different computer and different USB cable.  When the error still appeared on the different computer and different USB cable, I unplugged the USB cable from the iPhone, opened up the iPhone and disconnect the battery from the iPhone main logic board (three screws).  I left it unplugged for a few hours.  Plugged back in the battery connector and then restored in iTunes.  Hope this works for you.
    Um, no.  Opening up the iPhone voids all support from Apple.  Do not make recommendations on this forum that will violate Apple's policies or procedures.

  • Unable to restore iPhone 5s

    My iPhone 5s was displaying searching for network for a couple of days unexpectedly. I backed up the phone on iCloud and then tried to update to 7.1 but couldn't die to some error. Then I tried to update the phone from iTunes it failed showing error 3. Then I tried restoring it, same result unable to restore error 3. Please help!

    Hi Karan239,
    Welcome to the Support Communities!
    The article below may be able to help you with this.  Click on the link to see more details and screenshots. 
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Check for hardware issues
    Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
    Error 1015 might happen after making unauthorized modifications to iOS, also called "jailbreaking."
    Use recovery mode to restore your device
    Related errors: 1015, “The required resource can't be found.”
    You might see these error messages if your device has a beta version of iOS or if you're installing an older version of iOS (downgrading). Use recovery mode to restore your device to the latest version of iOS.
    Quit virtualization software
    Quit any virtualization software (such as Parallels or VMware) that’s running on your Mac. Then use the latest version of iTunes to restore your device.
    I hope this information helps ....
    - Judy

  • Unable to restore iphone 4 to original factory settings? error 10??

    unable to restore to factory settings?? error 10??? itunes unable to recognise iphone??

    error code 1602 http://support.apple.com/kb/TS3694#error1602

  • Unable to restore iPhone - Error 1603

    Hi,
    Used iTunes to update my iPhone 3Gs to the latest version and am currently stuck.
    iPhone is in "ready to restore mode" (showing the connect to iTunes picture)
    Am unable to restore the iPhone, when I press restore in iTunes, it prepares the device for restore, then after a while displays Error 1603.
    I have tried restarting the computer, "hard restore" of my iPhone, reinstalling iTunes and also turning off my antivirus.
    I have the latest version of iTunes installed and my operating system is up to date.
    Appreciate any help as I am unable to receive any calls at the moment.
    Cheers,
    Brock

    Thanks amy_lou.
    I tried below steps as mentioned in link:
    1) stop and start apple mobile service .
    2)change administrator .
    not sure which one worked but got my phone restored succesful .

  • Unable to restore Iphone 3GS 1604 Error

    Hello,
    I have been trying for hours to restore Iphone 3GS in XP. All i did was click "yes" to update iphone and now I am in a mess. Tried reinstalling, different ports, different cables, still unable to restore.

    I'm not sure, or else more people would be posting about it. Best way to tell is try at a different time.
    Also, you could try putting the phone in Forced Recovery mode as outlined in http://support.apple.com/kb/HT1808.
    Also, are you using iPhone cables or iPod cables? If you're using the appropriate cable and the same thing happens, then hopefully your phone is still within warranty and you can go to an Apple Store for the Genius Bar.

  • HT201210 Unable to restore iPhone

    My iPhone is saying that it cant be restoredbecuase of an unknown error (2001)...How do I fix this?

    Try to follow below two ways to restore iPhone:
    1) Connect your iPhone with computer using bluetooth or USB Cable.
    >>Open iTunes
    >>Go to "Storage"
    >>Click on "Backup and Restore"
    >>Wait for a moment.
    Your contacts will be restored.
    OR
    2) Open iCloud.
    >>Enter Apple id and password.
    >>Go to Storage and Backup
    >>From there Restore your contacts.
    >>Close iCloud.
    >>Restart iPhone.
    You are done.
    <Link Edited By Host>

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