Unable to restore my 3g phone

I am unable to restore my apple iphone 3Gs

Any error messages or numbers given?
If yes, check this article for possible solutions:
Update and restore error messages on iPhone and iPod touch

Similar Messages

  • Unable to restore to N91 phone via Pc suite

    I backed up my N91 phone to my PC. I bought another N91 phone and when restoring the backup to this new phone, I get an error after initialising and restoring a few files that the phone has disconnected. The entire backup is not restored. what could be causing this problem and how can I restore the entire back up to the new phone.
    Rgds,
    Sammy07

    Did you use PC Suite?
    Did you back up the "Memory Card" also (i.e. the Hard drive) by using the settings in Back-up app?. If you did, this may be causing a time-out.
    Another thing you can try is to connect your N91, then open PC Suite and select "Get Connected" Button (even if the N91 is already been detected and loaded) this will force the installation of the Sync utility into your new N91, you will be prompted on the phone screen to accept the installation.
    Once this is done proceed to restore the back-up.
    Hope this helps.
    640K Should be enough for everybody
    El_Loco Nokia Video Blog

  • How can i Use my apple 4 phone again - I was instructed to restore my phone with itunes and now it's stuck with the itunes logo and black screen Itunes has said unable to restore and now left unable to use my phone and not sure if I have any data on it?

    I was instructed by I Tunes to restore my Iphone 4 - ITunes has since said it is unable to restore.  I  am now left with a black screen with Itunes logo on it and a picture of the charger attachment at the base of the screen and I am unable to do anything now with the device.  I think I may have lost all of my information on the device too ~ can anyone help please?

    You have lost all your data, but hopefully you were backing it up with iCloud or iTunes. You can try this:
    Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.

  • My 4 digit password is not being recognized on my phone AND i am unable to restore my iphone on my old PC, can an apple store restore my phone and unlock it?

    my 4 digit password is not being recognized on my phone AND i am unable to restore my iphone on my old PC, can an apple store restore my phone and unlock it?

    Contact Apple's Customer Support - in the US, (800) 767-2775 to find out. But they will most likely tell you what you already know...it needs to be restored against the computer is was last linked with.

  • HT201444 iOS8 has completely broken my phone, unable to restore?

    I am getting a restore error of 4005. I have disconnected all USB cables from my iMac. I am unable to restore the phone to factory settings. My computer starts extracting software, then I get the error 4005. I reboot and try again, I get the 4005 error. I see a Samsung device in my near future. Totally frustrated with this...
    iTunes: 12.0.1.26
    OSX: 10.9.5

    Hello erksonson,
    It may help to try restoring with another USB cable.
    Restore using another USB cable.
    Restore your device on another computer.
    If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.
    iOS: Restore errors 4005, 4013, and 4014
    http://support.apple.com/kb/TS5314
    Cheers,
    Allen

  • HT201413 Went to update iPh6 iOS8 and now I am unable to restore the phone (iTunes is current)...I have restarted both my MacBook and iPh to no avail.  I am getting Error 17

    I went to update my iPh6 iOS8 and now am unable to restore the phone (btw, iTunes version is current)...I have also restarted both my MacBook and iPh to no avail.  I am consistently getting 'Error 17' when I try to perform the update.  Thank you if you can help!

    Hello MickeyMcR,
    The article linked below details a number of steps that can help get your iPhone restored.
    Error 3194, Error 17, or "This device isn't eligible for the requested build"
    https://support.apple.com/en-us/HT201442
    Sincerely,
    Allen

  • Unable to restore apps onto my phone. My app is visable on itunes on my computer, shows its name, size etc but no logo.

    Unable to restore apps onto my phone. My app is visable on itunes on my computer, shows its name, size etc but no logo.
    Why isnt it syncing to my phone? had restored old phone but now certain apps arent syncing

    Were you using iCloud and Photostream?

  • My iphone 5s won't restore after my phone cut off during an automatic download of ios 8.

    A call dropped while talking on the phone. From that point on I was unable to use the phone, internet, voicemail, etc.  All other functions and programs were still working, email (through airwatch), texting, calendar, contacts, etc.  At the time ios 8 was downloading.  After download, through my computer ( without the computer it was giving me a download time of 16 hours) completed I was unable to install the the update and still lacked phone capability.  I restarted and still nothing.  I backed up the phone to I tunes, at which point ios 8 was then installed to itunes on my computer and have since been unable to restore the iphone.
    My phone just finished trying to restore again.  It ran through all of the motions of veryfing with apple, restoring the phone, verifying the restore, extracting files, and then quit on the final firmware phase with an error message that reads: The iphone "iphone" could not be restored. An unknown error occurred (3).  The first time it failed it recognized the phone name but now shows up with "iphone" as the name and does not even list the serial number.
    Any suggestions? Thank You.

    Is your old backup still listed in iTunes/Preferences/Devices?
    Also shown in this article:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    You might have to deactivate Find my iPhone in iCloud before you can restore it.

  • My iPhone says it needs to be restored, but on connecting to iTunes i get unknown error, and unable to restore: any tips?

    On 2 occasions my iphone has come up with the message that it needs to be restored to factory settings, but on trying to do this, itunes displays the message that it is unable to restore phone due to unknown error.  Any tips?

    Unless you have a jailbroken phone that has altered the baseband, that usually a hardware failure, in which case you'll have to take it to the Apple store for evaluation.

  • I have tried to restore an i-phone but now i cant get rid of the usb cable to be connected to i-tunes  logo on phone screen and its not letting me power off the phone

    i tried to restore an i-phone to factory settings and now i have error code 3014 and i have the usb cable and i tunes logo on my screen and it wont let me power of i have phone connected already to i-tunes

    There is some troubleshooting for that error message on this page : http://support.apple.com/kb/TS3694
    This error occurs when iTunes is unable to reach gs.apple.com in a timely fashion. Follow the steps below in Unable to contact the iOS software update server gs.apple.com.

  • I've lost my Iphone 4 and found it back. i am unable to restore data. if i connect to itunes its getting restarted again and again. what should i do???

    i've lost my Iphone 4 and found it back. i am unable to restore data. if i connect to itunes its getting restarted again and again. what should I DO ???                TS KEEP ON RESTARTING ALL THE TIME

    Hi there balaji007,
    You may find the troubleshooting steps in the articles below helpful.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Issue not resolved
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    -Griff W. 

  • I am unable to restore my iPhone 4 from recover mode for almost a week now.

    I am unable to restore my iPhone 4. It is in recovery mode and shows the connect to itunes screen. Itunes gives me many error messages, one saying "The iPhone software update server could not be contacted. The network connection could not be established." and I do not understand if it is referring to my internet or a Network on the phone. My internet connection is fine and the phone does not have service on it since I havent gotten it to work for the last week. I have also tried multiple computers to try to restore it and recover images, but nothing has worked. Please help me!

    See Here...
    Unable to Update or Restore
    http://support.apple.com/kb/HT1808

  • HT4061 I am receiving an Activation Error and unable to get into my phone.It's asking me to register my phone in the iPhone Developer program however I'm already registered. How do I move forward?

    I am receiving an Activation Error and unable to get into my phone.It's asking me to register my phone in the iPhone Developer program however I'm already registered. How do I move forward?

    Hi, jsgladden. 
    Here is an article I would recommend when experiencing issues activating a device.  The step referring to recovery mode usually resolves the issue.
    iPhone: Troubleshooting activation issues
    http://support.apple.com/kb/TS3424
    To retrieve your data, you will need to restore from backup after processing these steps.  Here is the article that walks you through restoring from either your iCloud or iTunes backup.
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    Cheers,
    Jason H.

  • HT201270 I am trying to restore my iphone 3 I backed up to icloud and it tells me on the computer it is restored but the phone is still just hanging ou with a picture of a cord connecting to an itune symbol? help

    I am trying to restore my iphone 3 I backed up to icloud and it tells me on the computer it is restored but the phone is still just hanging ou with a picture of a cord connecting to an itune symbol? help

    Hello Bethandfive,
    You may need to restore the iPhone while it is in what's called 'recovery mode.'
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Notes:
    In certain situations, an iPhone, iPad, or iPod touch will automatically go into recovery mode after an update or restore issue. If your device is already in recovery mode, you can attempt to restore using iTunes.
    Cheers,
    Allen

  • HT4061 unable to restore iphone

    Hi, I connected my iphone 4 to my computer to update and now receive an error on my computer "unable to restore iphone" and nothing on my phone works now.  appreciate any help

    For a Windows PC: iOS: Device not recognized in iTunes for Windows - Support - Apple
    For a Mac: iOS: Device not recognized in iTunes for Mac OS X - Support - Apple

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