Unable to restore the back up data

i have upgraded the to OS10, just before that I did took the back up ...even though i am able to see the back up folders in the Blackberry link, after restore device->full restore (even custom restore)..the Option "RESTORE" is not available for selection...when i click on the details it says "the blackberry ID associated with the backup file is not matching the blackberry id on the device"......please help

Do the software update on the new iPhone so you have iOS 7.0.4 and then restore the old backup.

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HT1766 please help...we updated ipod2 4.1 to IOS 5.1 at itunes...after it was finished only the contacts were restored...not the music & videos...we found the backed up data in the pc(windows 7)after entering %appdata%..pls help how to restore..thanks!God

please help...we updated ipod2 4.1 to IOS 5.1 at itunes...after it was finished only the contacts were restored...not the music & videos...iwe found the backed up data in the pc(windows 7)after entering %appdata%..pls help on how to restore...we will appreciate it very much....thanks! God bless!

The iPod backup that iTunes makes does not include synced media like app, music and videos. Thus, you wll have to resync those back to your iPod.
If necessary you can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT5654 I had an PC crash while backing-up my iPhone4, before installing iOs7. Now I am unable to restore the iPhone. Can anyone please help me! Arjen Ronhaar

I had an PC crash while backing-up my iPhone4, before installing iOs7.
Now I am unable to restore the iPhone.
Can anyone please help me!
Arjen Ronhaar

Hey Arjen Ronhaar,
Thanks for the question. I understand you are experiencing issues updating your iPhone to iOS 7. If you have not already done so, you may want to restart or reset the iPhone:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the above steps do not resolve the issue, you'll want to restore your iPhone in recovery mode with iTunes:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M.

I upgraded my iphone5 to ios7 when it got broken i backed up on iCloud before i got a new iPhone 5 now I want to restore the back up at the start up page and as iphone5 originally come with ios6 it is saying that my back up data isn't compatible

i upgraded my iphone5 to ios7 when it got broken i backed up on iCloud before i got a new iPhone 5 now I want to restore the back up at the start up page and as iphone5 originally come with ios6 it is saying that my back up data isn't compatible

thanks for your reply but if i upgrade the new phone to ios7 I will have to erase the Iphone to start again in other to get to the page where I have to chose restore from icloud, wont this process reverse the operating system back to ios6 or is that another way to restore other than erase and reinstall. pls help

I had backed up my data from my iphone 4 through icloud. i have purchased an iphone 5S. how do I restore the back-up from icloud?

i had backed up my data from my iphone 4 through icloud. i have purchased an iphone 5S. how do I restore the back-up from icloud?

How To Restore iPhone: http://lmgtfy.com/?q=how+to+restore+iphone

TS2529 I backed up my phone to my computer, then when I tried to restore the backed up version it hadn't backed up all of my content. What have I dont wrong and how do i find it?

I had a software problem with my Iphone 5 and so was told by someone in the apple shop that I should restore my phone to factory setting. So, i plugged into my computer and itunes, then backed up my phone to my computer. I wiped it and then clicked restore back up version. I did this the same way around 6 weeks ago when I was switching from my old Iphone 4s to my new 5, and didn't have a problem with it then. So, when I go onto my phone after it had finished restoring the backed up version I realised that the backed up version did not contain all of the data from my phone. For example, no text messages at all, no settings restored, and worst of all not a single photo. Not sure how this has happened, I cant seem to find the backed up version I did earlier today before wiping my phone. The only versions of my phone listed in the back up bit are the new crap version with all my stuff missing, or my old version from when I transferred from the 4s to the 5. I have managed to restore that version to my phone so at least I have everything I had up to 6 weeks ago. But i would really like the version from earlier today before it was wiped as I'm missing some important information and contact numbers. If anyone can help with this I would appreciate it. Thanks.

You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Synced media like apps and music are not included in the backup that iTunes makes.

HT1766 I recently replaced my iphone and took 6 weeks of new pictures, I plugged it to my computer and by accident I restored the back from 4 months ago and erased my new pictures. How can I recover the new pictures ?? Help!!

I recently replaced my iphone and took 6 weeks of new pictures, I plugged it to my computer and by accident I restored the back from 4 months ago and erased my new pictures. How can I recover the new pictures ?? Help!!

Sorry those pics might be gone, since you restored from your backup.
Only way possible if by some possibility you were able to backup your current data to itunes, then you can restore from that backup.
Open itunes - edit - preference - devices - backup - see if there is an up to date backup.
If you don't have one then sorry those pics are gone.

HT1414 i m not able to restore my iphone, i did a back up before i updated the Whatsapp version and lost all my conversations, now i want to restore the back up on my phone but i having a message that theres no enought memory not to mention that i have 5.

in case i rest my phone and restore the back up that i have, what may i lose as data?
can i get back my whatsapp conversation noting that i didnt do any back up on Icloud!
i cant do any restore unless i do rest my mobile?
i need to get back my whatsapp conversations as they are very important and many are related to my work as we use it sometime instead of emails.
thank you in advance for your appriciated reply

Try resetting it if you can: hold the on/off and home buttons until you see the Apple logo (ignore the off slider that appears first), then release. If you can't, try to connect it to iTunes, go to the Summary tab of your sync settings and click Restore to restore it. If that doesn't work you'll have to force it into recovery mode to restore it as outlined here: http://support.apple.com/kb/ht1808.
You can check in iTune to see if you have a backup. They are listed in iTunes>Preferences>Devices. However, the backup may not bring your contacts back as contacts are only backed up as necessary to preserve the recent call and call favorites lists.

Cannot Restore My BACK UP data to my Q5 !! PLEASE HELP!!!!

im in the middle of a huge problem where i have become desperate and lost, here is how it all began, first of all i received an alert that a new update is available for my Q5 which is 10.2.1537 when i started to downloanding it i received an error that built in memory is full WHICH IS NOT! secondly i thought in order to get the latest update i had resolve this memory error by WIPING OFF the mobile so i did a FULL DATA BACK UP while it was running OS 10.2.0.424 , and then DID the full WIPE, but it took around 6 HOURS!!!! after the wiping process i tried to download the new update 10.2.1537 and it was successful, i connected my q5 to my laptop and opened blackberry link (latest version) selected the BACK UP FILE which i made before the wipe , BUT IT WAS UNSUCCESSFULL ( the alert message was this : this dats file isn't compatible with the version of the device software that you are currently running, update your device software and try again) WHICH i did downgrade to the previous version OS 10.2.0.424 and tried to restore the data file, but it WOULDNT WORK! please HELP im in desperate need for your help ive got my whole life on this mobile and right now im isolated!
the following day what happened is, i did try what was mentioned in the link BlackBerry 10. Restoring Backup after a firmware downgrade. i did exactly the same but it FAILED, and i got this error (there could have been a problem with the device or connection during the restore. Verify that the device is turned on and connected) and then device restarts afterwards, hence, i started to get this error message after i updated to latest OS 10.2.1.539 but when i tried to restore the back up when i was running the previous OS 10.2.0.424 the error message was ( the back up isn't compatible etc... ) this is really confusing, my device is working just fine and its properly connected with no problems, ive been searching and looking for solutions all over the internet but no luck , im really exhausted ive been working on my q5 for almost 26 hours, im just praying to get this fixed.

If you do a search you should be able to find extractor software for your backup files usually around 20 or 25 dollars.

HT1766 where can i found the back-up data in computer from Iphone?

Where Can I found the Back-Up data Computer (Iphone to Computer)? ty

If you mean your iPhone backup, you can't see any files in the backup, you can only restore it to your phone. You can confirm that you have one by going to Settings>iCloud>Storage & Backup>Manage Storage and seeing that your phone is listed at the top under Backups.

HT201269 Are all the back up dates stored on itunes or only the latest? Help

I backed up my iphone before installing the new ios6 and for some reason itunes kept showing an error.
When it finally installed my back up was gone and my saved data.
Is there an archive of back ups on itunes? Say i wanted to use the back up data from 3 days ago versus yesterday.
Very unhappy with how the new upgrade didnt install properly.
please help

Long
Yes, you have a problem. You need to restore your phone and you won't be able to use your iTunes back-up as it is encrypted.
http://support.apple.com/kb/ht1414
Sorry for your loss.
Cheers

I changed my LCD last day and now i noticed all my pictures on my phone are gone. I tried to restore the back that I got yesterday but it wont let me because its telling me there is not enough space on my phone!!!

I changed my LCD last day and now i noticed all my pictures on my phone are gone. I tried to restore the back that I got yesterday but it wont let me because its telling me there is not enough space on my phone!!! That's wierd because I didn't download any app or anything else since my last backup and on the other hand about 3000 pictures are gone, how come there is not enough space left! I also check my usage on my phone and it shows that i have about 7.0 GB pictures!!! BUT my photos is empty! I want my picture back on my phone any solution anyone?

Thanks for your reply!
I just called the guy who changed my LCD and asked him what happend, he said there were no pictures on your phone when you gave it to me! i know he is lying tho!
My apple warranty is over and I have to pay them to get some help over the phone!

HT201269 Hi. I have recently finished with an emplyer and have backed up my phone and when i go to restore the back to another phone it is asking me to turn off the "find my iphone" before the restor can start. Pronlem is im no longer in possesion of this

Hi. I have recently finished with an emplyer and have backed up my phone and when i go to restore the back up to another phone it is asking me to turn off the "find my iphone" before the restore can start. Pronlem is im no longer in possesion of this phone and can not turn it off.
Any assistance would be great

It's not referring to your old phone, it's referreing to the one you're trying to restore to. Where did you get the phone you're trying to restore the backup to?

How do I restore the back up from my old iPhone 5 which is IOS 8.1.3 to my new iPhone 6 which is IOS 8? It's not coming up as an available back up restore option?

How do I restore the back up from my old iPhone 5 which is IOS 8.1.3 to my new iPhone 6 which is IOS 8? It's not coming up as an available back up restore option? Am I able to set up as a new iPhone and then update the new phone to IOS 8.1.3 and then restore from my old iPhone 5 back up at that stage?

Setup your new phone, then update to iOS 8.1.3. Once done: Settings>General>Reset>Erase All Content & Settings". At the setup screen you'll now be able to select your old phone's backup.

"Disk Utility can't repair this disk...and restore the backed up files"

Hello, my macbook crashed a few days a go as well and after going to the recovery drive and OX Utilities tried to verify and repair disk it gives me this error "Disk Utility can't repair this disk...and restore the backed up files" is the second time that occurs after replacing the hard drive for a new SSD, i thought my problem was solved and is not. Any Ideas? the only other thing i can think of is the logic board?

Backup your files and arrange for an appointment at an Apple store genius bar for a free evaluation.
Ciao.

Unable to restore the back up data

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