Unable to restore Windows recommended firewall settings

I received an HP Support Assistant notification that my  Network firewall was off. I also saw that Norton internet security and antivirus protection had somehow disappared from my computer. (My service contract is still active and current) I used Norton's remove (though there was nothing there to remove) and reinstall program to restore the Norton program first, then went to Windows Firewall > Customize settings to turn the firewall back on. But when I click the "Use recommended settings" button,  I get the following error message: Windows Firewall can't change some of your settings. Error code 0x80070424 I also tried Windows Firewall with Advanced Security on Local Computer, but get the following error message: There was an error opening the Windows Firewall with Advanced Security snap-in ...The Windows Firewall with Advanced Security snap-in failed to load. Restart the Windows Firewall serice on the computer that you are managing. Error code 0x6D9 I'm just a little bit computer-literate, but not enough to figure this one out. Any help would be appreciated.  Thanks!

Hi, If Norton is running correctly it will disable the Windows firewall and use its own.  There is no need to use the Windows firewall. You may have to go thru the Windows add/remove programs and again run the Norton Remove. Now try reinstalling Norton.

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    This question was solved.
    View Solution.

    I have the tm2 and have not experience an issue with the recovery and wifi being off, but it certainly is in the realm of possibility.  I just had not encountered it on my own tm2, so I subconsciously dismissed it or just didn't think of it as a result. 
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    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

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