"Unable to retreive required files for playback etc "

Dear users,
I'm using Firefox 6.0.2 and it seems that after a recommended update of Flash Player, I can't play "Watch the Latest Episode" on ABC and I get this popup: "Unable to retrieve required files for playback, Please disable any add blocking etc etc, which by the way are not activated in Firefox. I switched to explorer and I could play the episode from ABC.
http://abc.go.com/watch/combat-hospital/SH55126559/VD55141659/do-no-harm
Chrome plays it fine.
Please advise

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.

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"This content requires HDCP for playback..."

I am trying to play Star Trek HD on my atv but I get a message that states "this content requires HDCP for playback." My TV is HD and the atv is connected with an HDMI cable that I purchased at the Apple Store. I have been able to play HD movies on the atv until now??? I was also able to play Star Trek HD on Tuesday without problems but now...nothing! Perplexing, frustrating, and down right ridiculous! Can someone please help? By the way, a restart of the atv did nothing nor did messing with the HDMI connection in the atv settings....

Generally I'd say either, and would be reluctant to blame either device. However there are more HDMI issues than usual cropping up with the latest software, so I wouldn't rule out that the issue will simply go away with a future software revision, although I still wouldn't feel confident blaming either.
Of course HDMI and HDCP are not the same thing, but it's likely an HDMI issue caused the tv to be unable to reply to the HDCP call from the tv.

This content requires hdcp for playback. so I paid $100 for it and now they stop it from working?

I have an atv 2, my tv uses componet, I have used it to rent and watch movies on it for a year at least but now it says this content requires hdcp for playback. so I paid $100 for it and now they stop it from working?
I also have the first atv, I get the same message

lol, I had to go look at the back of that, I've been using it so long with componet. I started getting the hdcp message a few months ago on it. been using it for years with componet now I cant. what I meNt on the AT2 is that when I bought it, I was able to use it, rent moves, etc. since I got it using an adaptor because of my tv. It just recently was rendered incapable along with the componet output on the AT1.
My tv is a 65" Hitachi rear projection, with no hdmi. It's old, but still has a great picture

I cannot play rented movies from i tunes and netflix theres always a plug on my tv screen "This content requires HDCP for playback." HDCP isn't support by your HDMI connection.

I rented twice already in my ITUNE movies but can't watch thru Apple TV just of this issue" This content requires HDCP for playback.
Pls response to this issue.

unplug tele power lead for 10 seconds, then try again. Worked for me.

How can I fix apple tv error "this content requires hdcp for playback"

how can I fix apple tv error "this content requires hdcp for playback" I've done everything suggested in troubleshooting and still my apple tv don't work. I'm thinking on returning it, since it doesn't work.

Welcome to the Apple Community.
Check that the HDMI cable is correctly seated at both ends.
Try disconnecting the cable and connecting it again.
Try another HDMI cable.
Make sure your TV supports HDCP
Try the Apple TV with another TV

I keep getting "This content requires HDCP for playback" with my new Apple TV 3.

I keep getting "This content requires HDCP for playback" with my new Apple TV 3. I've returned one and got a new one. I've turned everything on and off. I've upgraded my bandwith. I've tried using different HDMI ports. Nothing is working.
Sometimes a movie will start to play for about 3-5 seconds and then freeze. My music plays fine as well as other videos that are not HD.
This has been going on for 3 weeks now and Apple Support and Genius Bar couldn't help.
Would appreciate any other solutions folks came up with.
Thanks.

Thanks. I'll try to get a new HDMI cable, but that ****** me off since I bought the one I had from Apple thinking I'd avoid any issues like this.
I've also never had a movie play and have also tried Reset.
Since the movie starts to play for a few seconds, I'm assuming it is not my TV.
Thanks!
Steve

Store Critical: Unable to read index file for user/mailtest: System I/O err

more imap
[27/Nov/2007:13:36:52 +0800] e69-1-c imapd[5984]: Store Critical: Unable to read index file for user/mailtest: System I/O error. Administrator, check server log for details.
[27/Nov/2007:13:36:52 +0800] e69-1-c imapd[5984]: Store Critical: Unable to read index file for user/mailtest/&V4NXPnux-: System I/O error. Administrator, check server log for details.
[27/Nov/2007:13:36:52 +0800] e69-1-c imapd[5984]: Store Critical: Unable to read index file for user/mailtest/&XfJT0ZAB-: System I/O error. Administrator, check server log for details.
[27/Nov/2007:13:36:52 +0800] e69-1-c imapd[5984]: Store Critical: Unable to read index file for user/mailtest/&g0l6Pw-: System I/O error. Administrator, check server log for details.
[27/Nov/2007:13:36:52 +0800] e69-1-c imapd[5984]: Store Critical: Unable to read index file for user/mailtest/test: System I/O error. Administrator, check server log for details.
[27/Nov/2007:13:36:52 +0800] e69-1-c imapd[5984]: Store Critical: Unable to read index file for user/mailtest: System I/O error. Administrator, check server log for details.
[27/Nov/2007:13:36:54 +0800] e69-1-c imapd[5984]: Store Critical: Unable to read index file for user/mailtest: System I/O error. Administrator, check server log for details.
[27/Nov/2007:13:36:54 +0800] e69-1-c imapd[5984]: Store Critical: Unable to read index file for user/mailtest/&V4NXPnux-: System I/O error. Administrator, check server log for details.
[27/Nov/2007:13:36:54 +0800] e69-1-c imapd[5984]: Store Critical: Unable to read index file for user/mailtest/&XfJT0ZAB-: System I/O error. Administrator, check server log for details.
[27/Nov/2007:13:36:54 +0800] e69-1-c imapd[5984]: Store Critical: Unable to read index file for user/mailtest/&g0l6Pw-: System I/O error. Administrator, check server log for details.
[27/Nov/2007:13:36:54 +0800] e69-1-c imapd[5984]: Store Critical: Unable to read index file for user/mailtest/test: System I/O error. Administrator, check server log for details.
[27/Nov/2007:13:36:58 +0800] e69-1-c imapd[5984]: Store Critical: Unable to read index file for user/mailtest: System I/O error. Administrator, check server log for details.
[27/Nov/2007:13:37:00 +0800] e69-1-c imapd[5984]: Store Critical: Unable to read index file for user/mailtest: System I/O error. Administrator, check server log for details.
[27/Nov/2007:13:37:00 +0800] e69-1-c imapd[5984]: Store Critical: Unable to read index file for user/mailtest/&V4NXPnux-: System I/O error. Administrator, check server log for details.
[27/Nov/2007:13:37:00 +0800] e69-1-c imapd[5984]: Store Critical: Unable to read index file for user/mailtest/&XfJT0ZAB-: System I/O error. Administrator, check server log for details.
[27/Nov/2007:13:37:00 +0800] e69-1-c imapd[5984]: Store Critical: Unable to read index file for user/mailtest/&g0l6Pw-: System I/O error. Administrator, check server log for details.
[27/Nov/2007:13:37:00 +0800] e69-1-c imapd[5984]: Store Critical: Unable to read index file for user/mailtest/test: System I/O error. Administrator, check server log for details.

whr25 wrote:
root@e69-1-c # ./imsimta version
Sun Java(tm) System Messaging Server 6.3-0.15 (built Feb 9 2007)
libimta.so 6.3-0.15 (built 19:27:56, Feb 9 2007)
SunOS e69-1-c 5.10 Generic_118833-24 sun4u sparc SUNW,Sun-FireThis is an old release of 6.3, you should be planning to upgrade to proactivly prevent known bugs.
prstat
2255 mailsrv 407M 310M sleep 59 0 0:00:44 0.0% imapd/3Not 3GB. Of course if you had just restarted messaging server as you noted below then that isn't unexpected.
I'm restart Messaging Server,I't is not problem
This issue is about two days after the RuningWhen the problem does occur what is the prstat output? The size of the imapd processes will increase over-time depending on the number of people accessing the store via IMAP, and the size of the mailboxes (store.idx files) they are accessing.
Regards,
Shane.

In HTTP log: Store Critical: Unable to read index file for user/ uid

All:
Sun Java(tm) System Messaging Server 6.2-7.05 (built Sep 5 2006)
libimta.so 6.2-7.05 (built 12:18:44, Sep 5 2006)
We recently have started to see the following errors in our http logs:
[01/Mar/2007:13:03:43 -0500] httpd[5174]: Store Critical: Unable to read index file for user/<uid>: System I/O error. Administrator, check server log for details.
It's occurring a couple of different times during the day to certain users. Then it won't happen for days to anyone, but then start up again. I saw a similar thread to this re: IMAP and I'm curious if http could be having the same problem. We increased the number of process of http (from 2 to 4 a few months ago) but kept the same maxsessions (6000), so maybe I need to change the maxsession to something lower? We only started to see the I/O error two weeks ago We're not seeing the error in imap logs. Also there's no errors in the default log related to the users that receive this in http.
I'm planning on running a reconstruct -m in the mean time to see if that helps. There have been no changes to the server or application for quite some time. Any thoughts?

Yes, http can have the same issue. Yes, lowering the maxsessions from 6000 is the answer, IF it's the same problem. Likely, but not guranteed.
If you actually look at the store.idx for that particular user, what do you see? Is it near 2 gig? If so, then the user needs to either delete some messages or move some to another folder, as 2 gig is the limit for the store.idx file.....
jay

Problem: "This content requires HDCP for playback"??

I own the new Apple Tv, just today I keep seeing this message (Again!!) "This content requires HDCP for playback". What I don't understand is that I have been able to watch Movies on Apple Tv before, why not now? I haven't changed the cables at all. This has happened before but the new update has (i though) fixed that problem.
Im not to sure what to do now.

AFAIK not all content contains HDCP.
HDCP errors can also be caused by faulty cabling or software issues between devices. You could try pulling the HDMI cable and restarting both the Apple tv and TV.

This content requires HDCP for playback problem! Apple TV2

Owned Apple TV for two weeks. Two weeks ago, everything was fine for films already in my iTunes library.
This week, when selecting play on a movie, I get the message 'This content requires HDCP for playback problem' inconsistently. Some vids work, some don't. Then they do then they don't! I have tried on a Samsung TV and a Sony Bravia? Same for both!
How do I resolve this. I have tried different HDMI ports, turned Apple TV 2 off and on. Tried different cables (Although my HDMI cable is the one I purchased from Apple).
Any suggestions? Is it something Apple need to fix? This is kinda embarrassing when I tell friends how good Apple TV is, get them round to watch a movie and inconsistently get this.
Many Thanks for any help
Dave.

I too sadly have this handshaking issue. I'm in Phoenix, AZ. Day one buyer for ATV2. Worked all of about two days in terms of streaming HD content from either my MAC or netflix. About the third time i tried to stream HD content from Netflix or Blu Ray digital copies from my Mac, I get the HDCP compliance message stating my display is not authorized.
I have tried every concievable combination of unplugging and rebooting of TV (Samsung 2005 DLP), ATV2, and HDMI switcher (Monoprice) and nothing will work. My DirecTV HD-DVR works like a charm. If I rent an HD pay per view from DirecTV, no problem. If I rent an HD movie on iTunes, won't display it due to the HDCP issue. I've NOT ONCE had an issue with my DirecTV HDDVR having an HDCP compliance issue and of course its connected to my TV via HDMI thru my monoprice HDMI four port switch.
I guess the only other thing I could try is exchanging the unit itself. But everything else works as advertised. It feels like this is just a software issue that needs to be patched, and fast.

Been watching HD TV shows on Apple TV for a month with my 1080i TV. Tonight getting error on TV, "This content requires HDCP for playback". All other media from remote desktop working OK, including 720p movie. WI-FI network running normal. Help?

Been watching HD TV shows over home WI-FI from remote desktop using Apple TV for a month with my 1080i TV. Tonight getting error on TV, even on recently watched shows, "This content requires HDCP for playback. Either your HDMI cable isn't properly connected, or your HDMI connection doesn't support HDCP. Please reconnect the HDMI cable from your Apple TV to your HDTV and try again". All other media from remote desktop working OK, including 720p movie. WI-FI network running normal at about 4.7 mB/sec. Any ideas? Thanks.

Been watching HD TV shows over home WI-FI from remote desktop using Apple TV for a month with my 1080i TV. Tonight getting error on TV, even on recently watched shows, "This content requires HDCP for playback. Either your HDMI cable isn't properly connected, or your HDMI connection doesn't support HDCP. Please reconnect the HDMI cable from your Apple TV to your HDTV and try again". All other media from remote desktop working OK, including 720p movie. WI-FI network running normal at about 4.7 mB/sec. Any ideas? Thanks.

This content requires HDCP for playback, HDCP isn't supported?

This content requires HDCP for playback, HDCP isn't supported by your HDMI connection. This content requires HDCP for playback. What the! What is this all about? It appears that no one knows how to fix this. Have I wasted my money here?

I am assuming you are connecting your iPad via the Digital AV connector to a TV. If so, it sounds like the TV does not provide HDCP. Is this the case?

HT202157 With Netflix I get a message that content requires HDCP for playback. What should I do

On Apple TV using Netflix I get a message that content requires HDCP for playback. What should I do

Are you using an HDMI to HDMI lead or some kind of adapter for HDMI?
Try a different HDMI lead or socket.
Unplug and restart the AppleTV and also power the TV on/off.
HDCP is a digital copy protection system - AppleTV doesn't like some aspect of the connection so is refusing to play - the lead/socket could be dodgy or AppleTV/TV circuitry.
AC

I got an alert saying "Requires HDCP for playback. HDCP is not supported by your HDMI connection

I got an alert saying "Requires HDCP for playback. HDCP is not supported by your HDMI connection

The same problem here. It's been great to stream TV direct from my Ipad to my 46" and even streaming movies from my Imac. Everything was top notch! But suddenly nothing works. I get to see maybe about 3 sec and then it stops telling me that "The content needs HDCP". But it worked since i bought it in June until now. Really tried eveything with chaningig inputs, chaning output res, cables, update my router. Still nothing... But when i plug it in a smaller and a cheap LCD 22" from LG it seems to work??? Why did it suddenly crash on my big tv that supports hdcp, and it obviously worked for 4 months?? :-(

Apple TV not working - content requires HDCP for playback

Hello, I am at home sick and thought I'd watch a movie through my Apple TV, which I haven't used for about a month. Rented one, but when I went to play it got the error message "This content requires HDCP for playback." I have changed nothing since using it last. None of my previously downloaded shows will work either. Have spent the last hour and a half plugging, unplugging, updating software on my TV (while feeling like absolute rubbish) to try and fix it. I do not have a spare HDMI cable but can't believe this is the problem when it has previously been working FINE. I checked about doing an Apple TV software update but it was already on auto update and is up to date. I suspect this might be the problem - it's done some stupid update and wrecked everything. Apple support can't take my call till tomorrow afternoon and I am way too frustrated to be able to wait till then. I'm too sick to go to the shops to buy a cable and don't think I should have to anyway. Can anyone please help me? This is RIDICULOUS! I just want to watch a movie

Thankyou Rudegar... I'll try a new cable but I really don't understand how any of it could've suddenly broken... it hasn't been touched. Very annoying

"Unable to retreive required files for playback etc "

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