Unable to retrieve collections from the Search Service.

Hi,
I have a user trying to upload a collection. She gets the
following error:
Unable to retrieve collections from the Search Service.
Please verify that the ColdFusion MX Search Server is
installed and running.
Obviously, I checked the service. It was running. I restarted
the service. That did nothing. I restarted all the CF services.
Didn't fix the issue. I also rebotted the server, not expecting
that to work. It didn't.
Checking the server logs, I see this:
The description for Event ID ( 105 ) in Source ( ColdFusion
MX 7 Search Server ) cannot be found. The local computer may not
have the necessary registry information or message DLL files to
display messages from a remote computer. You may be able to use the
/AUXSOURCE= flag to retrieve this description; see Help and Support
for details. The following information is part of the event:
ColdFusion MX 7 Search Server.
Also, after talking to my co-worker more, it turns out this
occurred right after she uploaded a new collection to the
administrator. This link sounds similar to what I'm experiencing:
http://kb.adobe.com/selfservice/viewContent.do?externalId=6c6881a9
Maybe it's a corrupt collection?
but I don't see any errors in the log
(:\CFusionMX7\verity\Data\services\ColdFusionK2_indexserver1\log\status.log)
Finally, there are some errors in the Verity service, and it
looks like the Verity service Verity K2Server (Version 2.20pr6)
points to D:\CFusionMX\lib\k2server.exe, which doesn’t exist
anymore because we’ve upgraded to MX7.I'm not sure if this is
an old service left over from before we upgraded from CFMX to
CFMX7.
We are running CFMX7 on a Windows 2003 Server SP1 if that
matters.
Thanks in advance for any help.

In the left hand panel of the ColdFusion Administrator expand
the Data & Services link. Then select the Verity K2 Server
link. Change localhost to 127.0.0.1 in the Verity Host Name
textbox.
Ted Zimmerman

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