Unable to retrieve full contact screen by clicking track pad/ Facebook app update coincidenc​e?

Recently I discovered that when I navigate to a particular contact (it just happens to be the people I talk, email, text with most often) their information doesn't open up when I click on the trackpad.  This only seems to be happening with specific contacts and not the majority of people in my address book.  At this point I can only get my frequent contact's  specific information (phone numbers, email addresses etc) by clicking the trackpad to find their contact name, clicking again on the menu key (I cannot click view either) and then selecting email, call, sms, mms etc and only then can I do the specific task.  This is a new problem so I'm wondering if I've turned off some feature on my frequent contacts when I updated my FAcebook app on my phone.  Help!!

LAT20004 wrote:
This is a new problem so I'm wondering if I've turned off some feature on my frequent contacts when I updated my FAcebook app on my phone.  Help!!
Doubtful.
I assume you're speaking of viewing those contacts from navigating to the Address Book?
Try a simple reboot on the BlackBerry in this manner:
With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescirbed for most gltiches and operating system errors, and you will lose no data on the device doing this.
Often such a reboot will fix most glitches like this.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

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