UNABLE TO RETRIVE RMS TEMPLATE

HI ,
I install RMS on standalone server
in our file server just we go to file management task and go to action : i find ( cannot retrieve RMS templates )
need suggestions.
MCP MCSA MCSE MCT MCTS CCNA

Hi Yasser,
Here are some related links below for you references:
You cannot use earlier versions of templates in Windows Rights Management Services (RMS) after you upgrade to RMS Server 2003
http://support.microsoft.com/kb/830693
AD RMS Troubleshooting Guide
http://social.technet.microsoft.com/wiki/contents/articles/13130.ad-rms-troubleshooting-guide.aspx
AD RMS Template Problem
https://social.technet.microsoft.com/Forums/en-US/224574c4-599b-4843-b235-f86ac74d03e9/ad-rms-template-problem?forum=rms
Best Regards,
Amy

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    ////                                   ActionForward map1 = submitSubCategory(mapping,form,request,response);                              
    //                                   resetToken(request);     
    //                                   saveToken(request);
    //                                   return mapping.findForward("ViewCompForm");                              
    //                    int recordexists = gcDao.getComplaint(CompId);
    //                    if(recordexists == 1){
    //                         System.out.println("Calling the update method");
    //                         gcDao.updateComplaintDetails(gcTO);     
    //                    }else{
                        boolean retVal=gcDao.insert(gcTO);
              if (retVal){
                   System.out.println("Record Inserted inside Action.");
                   msg = "<font color='blue'>Record Inserted Successfully .</font>";
                             request.setAttribute("status", msg);
              else{
                   System.out.println("Unable to insert Record inside Action.");
                   msg = "<font color='red'>Unable to insert Record .</font>";
                             request.setAttribute("status", msg);
              else
                   System.out.println("Upload a file of extension(.jpg,.gif,.doc,.htm,.xls,.rtf,oft,msg) inside Action.");
                   msg = "<font color='red'>Upload a file of extension(.jpg,.gif,.doc,.htm,.xls,.rtf,.oft,.msg) </font>";
                             request.setAttribute("status", msg);
              catch (Exception e) {
                   // TODO: handle exception
                   System.out.println("Exception Occurred inside insert action....."+e.getMessage());
                   e.printStackTrace();
    //          else
    //               String insStatus="10";
    //               System.out.println("Accept:Redirecting due to resubmission");
    //               request.setAttribute("transStatus",insStatus);
    //               forward =mapping.findForward("transconfirm");
                   return mapping.findForward("success");
         public boolean validFile(String fileName){
              if(!fileName.equals("")){     
                        int filelength=fileName.length();
                        int sublength= fileName.indexOf('.');
                        String extension = fileName.substring(sublength+1,filelength);
                        if(extension.trim().equalsIgnoreCase("msg") || extension.trim().equalsIgnoreCase("txt") || extension.trim().equalsIgnoreCase("xls") || extension.trim().equalsIgnoreCase("ppt") || extension.trim().equalsIgnoreCase("jpg") || extension.trim().equalsIgnoreCase("gif")|| extension.trim().equalsIgnoreCase("doc" )|| extension.trim().equalsIgnoreCase("pdf") || extension.trim().equalsIgnoreCase("wmv") || extension.trim().equalsIgnoreCase("zip") || extension.trim().equalsIgnoreCase("jpeg") || extension.trim().equalsIgnoreCase("xml") || extension.trim().equalsIgnoreCase("html") ||extension.trim().equalsIgnoreCase("bmp") ||extension.trim().equalsIgnoreCase("htm") ||extension.trim().equalsIgnoreCase("ppt")||extension.trim().equalsIgnoreCase("oft")||extension.trim().equalsIgnoreCase("csv")){
                        return true;
                        }else{
                        return false;
                   return true;
         public int writeFile(FormFile file,HttpServletRequest request,String fileName){
                   int retValue = 0;
                   String size = (file.getFileSize() + " bytes");
                   if(file.getFileSize()>0){
                        //System.out.println("The size of the file is :" + file.getFileSize() + " bytes");
                        String data = null;
                        try {
                             //retrieve the file data
                             String fileTodelete = request.getRealPath("/helpdesk/meetingsagenda/"+fileName);
                             boolean success = (new File(fileTodelete)).delete();
                             //System.out.println("sucess......"+success);          
                             ByteArrayOutputStream baos = new ByteArrayOutputStream();
                             InputStream stream = file.getInputStream();
                             //write the file to the file specified
                             System.out.println("sfsdfkjdsfds "+request.getRealPath("/helpdesk/meetingsagenda/"+fileName));
                             OutputStream bos = new FileOutputStream(request.getRealPath("/helpdesk/meetingsagenda/"+fileName));
                             int bytesRead = 0;
                             byte[] buffer = new byte[8192];
                                  while ((bytesRead = stream.read(buffer, 0, 8192)) != -1) {
                                       bos.write(buffer, 0, bytesRead);
                             bos.close();
                             data =      "The file has been written to \""+ "/helpdesk/meetingsagenda/"+ "\"";
                             System.out.println("data........."+data);
                                  //close the stream
                             stream.close();
                        }catch(FileNotFoundException fnfe) {
                                  System.out.println("com.srit.hrnet.homepage.fromceo.FromCEOAction.writeFile.Exception :"+ fnfe.toString());
                                  fnfe.printStackTrace();
                                  //retValue = FORMFILE_FILE_NA;
                        }catch(IOException ioe) {
                                  System.out.println("com.srit.hrnet.homepage.fromceo.FromCEOAction.writeFile.Exception :"+ ioe.toString());
                                  ioe.printStackTrace();
                                  //retValue = FORMFILE_ERR_UPD;
                   }//end of try catch:~
                   }else{
                        //The file was a not available
                        //retValue = FORMFILE_SIZE_ZERO;
                   }//end of if else:~
              //     System.out.println("retValue........."+retValue);
                   return retValue;                         
    }//end of ComplaintAction
    and GrievanceFormTO:(Dummy form bean)
    ==========
    * Created on Nov 4, 2004
    * TODO To change the template for this generated file go to
    * Window - Preferences - Java - Code Style - Code Templates
    package com.srit.hrnet.helpdesk.grievancemechanism;
    import java.util.GregorianCalendar;
    import org.apache.struts.upload.FormFile;
    public class GrievanceComplaintTO implements java.io.Serializable {
    private String complaintCode;
    private String compcode; //complaind Id
    private String complaintName;
    private String category;
    private String priority;
    //private GregorianCalendar date;
    private FormFile theFile;
    private String compOption;
    private String desc;
    private String comments;
    private String status;
    private String serviceperson;     //employee who is going to serve the complaint.Applicatble only in case of manual flow.
    private String loggedEmpId; //the employee who has logged the complaint
    private String applyEmpId; //employee to whom the cmplaint belongs to or owner of the complaint
    private String associateComm;
    private String associateRating;
    private GregorianCalendar occdate;
    private String occtime;
    private String attachmentName;
         public String getApplyEmpId() {
              return applyEmpId;
         public void setApplyEmpId(String applyEmpId) {
              this.applyEmpId = applyEmpId;
         public String getAssociateComm() {
              return associateComm;
         public void setAssociateComm(String associateComm) {
              this.associateComm = associateComm;
         public String getAssociateRating() {
              return associateRating;
         public void setAssociateRating(String associateRating) {
              this.associateRating = associateRating;
         public String getCategory() {
              return category;
         public void setCategory(String category) {
              this.category = category;
         public String getComments() {
              return comments;
         public void setComments(String comments) {
              this.comments = comments;
         public String getCompcode() {
              return compcode;
         public void setCompcode(String compcode) {
              this.compcode = compcode;
         public String getComplaintName() {
              return complaintName;
         public void setComplaintName(String complaintName) {
              this.complaintName = complaintName;
         public String getCompOption() {
              return compOption;
         public void setCompOption(String compOption) {
              this.compOption = compOption;
         public String getDesc() {
              return desc;
         public void setDesc(String desc) {
              this.desc = desc;
         public String getLoggedEmpId() {
              return loggedEmpId;
         public void setLoggedEmpId(String loggedEmpId) {
              this.loggedEmpId = loggedEmpId;
         public String getOcctime() {
              return occtime;
         public void setOcctime(String occtime) {
              this.occtime = occtime;
         public String getPriority() {
              return priority;
         public void setPriority(String priority) {
              this.priority = priority;
         public String getServiceperson() {
              return serviceperson;
         public void setServiceperson(String serviceperson) {
              this.serviceperson = serviceperson;
         public String getStatus() {
              return status;
         public void setStatus(String status) {
              this.status = status;
         public String getComplaintCode() {
              return complaintCode;
         public void setComplaintCode(String complaintCode) {
              this.complaintCode = complaintCode;
         public void setOccdate(GregorianCalendar occdate) {
              this.occdate = occdate;
         public GregorianCalendar getOccdate() {
              return occdate;
         public String getAttachmentName() {
              return attachmentName;
         public void setAttachmentName(String attachmentName) {
              this.attachmentName = attachmentName;
         public FormFile getTheFile() {
              return theFile;
         public void setTheFile(FormFile theFile) {
              this.theFile = theFile;
    but i am getting error
    javax.servlet.ServletException: BeanUtils.populate
         org.apache.struts.util.RequestUtils.populate(RequestUtils.java:497)
         org.apache.struts.action.RequestProcessor.processPopulate(RequestProcessor.java:798)
         org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:205)
         org.apache.struts.action.ActionServlet.process(ActionServlet.java:1164)
         org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:415)
         javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
         javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
         com.srit.hrnet.filter.SessionValidateFilter.doFilter(SessionValidateFilter.java:81)
    root cause
    org.apache.commons.beanutils.ConversionException: Cannot assign value of type 'org.apache.struts.upload.CommonsMultipartRequestHandler$CommonsFormFile' to property 'file' of type 'java.lang.String'
         org.apache.struts.action.DynaActionForm.set(DynaActionForm.java:424)
         org.apache.commons.beanutils.PropertyUtilsBean.setSimpleProperty(PropertyUtilsBean.java:1733)
         org.apache.commons.beanutils.PropertyUtilsBean.setNestedProperty(PropertyUtilsBean.java:1648)
         org.apache.commons.beanutils.PropertyUtilsBean.setProperty(PropertyUtilsBean.java:1677)
         org.apache.commons.beanutils.BeanUtilsBean.setProperty(BeanUtilsBean.java:1022)
         org.apache.commons.beanutils.BeanUtilsBean.populate(BeanUtilsBean.java:811)
         org.apache.commons.beanutils.BeanUtils.populate(BeanUtils.java:298)
         org.apache.struts.util.RequestUtils.populate(RequestUtils.java:495)
         org.apache.struts.action.RequestProcessor.processPopulate(RequestProcessor.java:798)
         org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:205)
         org.apache.struts.action.ActionServlet.process(ActionServlet.java:1164)
         org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:415)
         javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
         javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
         com.srit.hrnet.filter.SessionValidateFilter.doFilter(SessionValidateFilter.java:81)
    and my jsp is:
    =========
    <%@ page language="java" %>
    <%@ taglib uri="struts-bean" prefix="bean" %>
    <%@ taglib uri="struts-html" prefix="html" %>
    <%@ taglib uri="struts-logic" prefix="logic" %>
    <%@ taglib uri="TabGenerator" prefix="GenerateTab" %>
    <%@ page import="com.srit.hrnet.utilities.DateUtilities"%>
    <%@ page import="com.srit.hrnet.components.BasicDAOConstants" %>
    <%@ taglib uri="AccessLogin" prefix="GeneralAccess" %>
    <%@ taglib uri="iterateTag" prefix="iterateTag" %>
    <%@ page import="com.srit.hrnet.components.BasicDAOConstants,com.srit.hrnet.emp.EmployeeGenTO,com.srit.hrnet.helpdesk.grievancemechanism.*"%>
    <%@ page import="com.srit.hrnet.tags.*"%>
    <html:html locale="true">
    <HEAD>
         <TITLE>
                   <bean:message key="com.srit.hrnet.helpdesk.complaint.form.title"/>
         </TITLE>
         <META NAME="Generator" CONTENT="EditPlus">
         <META NAME="Author" CONTENT="">
         <META NAME="Keywords" CONTENT="">
         <META NAME="Description" CONTENT="">
    <link rel="stylesheet" type="text/css" href="<%= (session.getAttribute("LoginUser") != null ?
                             ((com.srit.hrnet.emp.EmployeeGenTO)session.getAttribute("LoginUser")).getEmpPageStyleSheet() :
                             com.srit.hrnet.components.access.AccessCodes.GLOBAL_STYLESHEET)%>">
    <script language="javaScript" src="<%= request.getContextPath()%>/jscript/GlobalValidationScript.js" purpose="include"></script>
    <%      
    int dateFormat = (session.getAttribute("LoginUser") != null ? ((com.srit.hrnet.emp.EmployeeGenTO)session.getAttribute("LoginUser")).getDateFormat() : 2);
         System.out.println("/reports/training/TRngBaseReport dateFormat = "+dateFormat);
         /* *** get the current date *** */
         java.util.GregorianCalendar gc1 = new java.util.GregorianCalendar();
         int yy = gc1.get(java.util.Calendar.YEAR);
         int mm = gc1.get(java.util.Calendar.MONTH);
         int dd = gc1.get(java.util.Calendar.DATE);     
         mm = mm + 1;
         String mon;
         String day;
         if(dd <= 9)
              day = "0" + java.lang.String.valueOf(dd);
         else
              day = java.lang.String.valueOf(dd);
         if(mm <= 9)
              mon = "0" + java.lang.String.valueOf(mm);
         else
              mon = java.lang.String.valueOf(mm);
         java.lang.String currentDate = "";
         if(dateFormat == 3){
              currentDate = java.lang.String.valueOf(yy+"/"+mon+"/"+day);/* (yyy-mm-dd format) */
         }else if(dateFormat == 1){
              currentDate = java.lang.String.valueOf(mon+"/"+day+"/"+yy);/* (mm-dd-yyy format) */
         }else if(dateFormat == 2){
              currentDate = java.lang.String.valueOf(day+"/"+mon+"/"+yy);/* (dd-mm-yyy format) */
         System.out.println("/reports/training/TRngBaseReport currentDate = "+currentDate);
    %>
    <script language="javaScript" src="<%= (session.getAttribute("LoginUser")!=null ? ((com.srit.hrnet.emp.EmployeeGenTO)session.getAttribute("LoginUser")).getScriptFile() : "")%>" purpose="include"></script>
    <script language="javaScript" src="jscript/CommonDialog.js" purpose="include"></script>
    <script language="javaScript" src="jscript/GlobalValidationScript.js"></script>
    <script language="javascript">
         var gNow = new Date("<%=currentDate%>");
         function val_complaint()
    if(document.GreivanceForm.complaintName.value.length==0)
         alert("Enter Complaint Name");
         document.GreivanceForm.complaintName.focus();
         return false;
    if(document.GreivanceForm.category.value =='NA')
         alert("select category");
         document.GreivanceForm.category.focus();
         return false;
    if(document.GreivanceForm.priority.value == 'NA')
         alert("select priority");
         document.GreivanceForm.priority.focus();
         return false;
         if(document.GreivanceForm.occdate.value == "")
              alert("Enter Date (dd/mm/yy)");
              document.GreivanceForm.occdate.focus();
              return false;
         else     
         if(document.GreivanceForm.occdate.value>document.GreivanceForm.currentDate.value){
                   alert("select Previous or Current date");
                   document.GreivanceForm.occdate.focus();
                   return false;
         if(document.GreivanceForm.occtime.value == "")
         alert("Select Time of Occurence.");
         document.GreivanceForm.occtime.focus();
         return false;
    else
    if(!IsValidTime(document.GreivanceForm.occtime.value) )
    alert("Enter Valid Time (HH:MM)");
              return false;
         if(document.GreivanceForm.desc.value == "")
         alert("Enter Description");
         document.GreivanceForm.desc.focus();
         return false;
              document.forms[0].compOption.value='submitForm';
              document.forms[0].submit();
              return false;
         function IsValidTime(givenTime)
              var hour = 0;
              var minute = 0;
              var timePat = /^(\d{1,2}):(\d{1,2})?$/;
              var matchArray = givenTime.match(timePat);
              if (matchArray == null)
                   alert("Enter Valid Time.");
                   return false;
              hour = matchArray[1];
              minute = matchArray[2];
              if(hour==0 && minute==0)
              alert("The Time You Entered is 0:0");
              return false;
              if (hour < 0 || hour > 23)
              alert("Hour must be between 0 and 23");
              return false;
              if (minute<0 || minute > 59)
              alert ("Minute must be between 0 and 59.");
              return false;
              return true;
    unction help(url)
         var attributes = 'menubar=no,toolbar=no,location=no,width=625,height=375,resizable=yes';
         var name = 'Help';
         window.open(url,name,attributes);
    //return false;
    </script>
    <script language = "javaScript" src = "<%=request.getContextPath()%>/jscript/CommonDialog.js" purpose = "include"></script>
    </HEAD>
    <body bgcolor="#FFFFFF" onload="setFocus()">
    <GenerateTab:displaytabs tabId="<%=com.srit.hrnet.masters.gui.GUIConstants.HD_GRIEVANCE_REDRESSAL_FORM%>" activeSubTab="0" >
    <table align="right">
              <tr>
                   <td>
                        <img src="<%=request.getContextPath()%>/images/help.gif" border="0" alt="Help">
                   </td>     
              </tr>     
         </table>
         <html:form action="/helpdesk/GrievanceComplaint" enctype="multipart/form-data" method="POST" onsubmit="javascript:return val_complaint()">
         <html:hidden property="compOption" value="submitForm" />
         <html:hidden property="onbehalf"/>
         <html:hidden property="employeeId"/>
         <html:hidden property="hidSelectedNames"/>
         <html:hidden property="selectedrequestor"/>
         <html:hidden property="individual"/>
         <table cellpadding="3" cellspacing="0" align="center" >
              <th align="center" class="tablehead" colspan="2">
              <b> Complaint Form </b>
              </th>
    <tr>
                   <td colspan="1" class='tablesubhead'>
                   <b><bean:message key="com.srit.hrnet.helpdesk.redressal.form.complaintname"/></b><font class="star"> *</font>
                   </td>
                   <td class='subhead'>
                   <html:text property="complaintName" maxlength="99"/>
                   </td>
              </tr>
         <tr>
                   <td class='tablesubhead' colspan="1"><b><bean:message key="com.srit.hrnet.helpdesk.redressal.form.category"/></b>
                   <font class="star">*</font></td>
                        <td class="tableright" property="category" >
                        <iterateTag:iterate propertyName='<%=IterateInterface.ITERATE_HELPDESK_GRIEVANCE_CATEGORY%>' defaultSelected='<%=request.getAttribute("category")==null?null:""+request.getAttribute("category")%>' selectSize='<%=100%>' tabInd='<%="3"%>'>
                        </iterateTag:iterate>
                   </td>
              </tr>
              <tr>
                   <td class='tablesubhead' colspan="1"><b><bean:message key="com.srit.hrnet.helpdesk.redressal.form.priority"/></b>
                   <font class="star">*</font></td>
                   <td class="subhead">
                        <iterateTag:iterate propertyName='<%=IterateInterface.ITERATE_HELPDESK_GRIEVANCE_PRIORITY%>' defaultSelected='<%=request.getAttribute("priority")==null?null:""+request.getAttribute("priority")%>' selectSize='<%=100%>' tabInd='<%="3"%>'>
                                  </iterateTag:iterate>
                   </td>
         </tr>
         <tr>
                             <td class='tablesubhead' colspan=1><b>Date of Occurence</b>
                             <font class="star">*</font> </td>
                             <td class="subhead">     
                             <html:text name="GreivanceForm" property="occdate" maxlength="10"/>
                             <input type="hidden" name="currDate" />
                             <img src="<%= request.getContextPath()%>/images/calendar.jpg" border="0" alt="Calendar" >
                             </td>                         
                   </tr>
                                  <tr>
                                       <td class='tablesubhead' colspan=1><b>Time of Occurence</b>
                                       <font class="star">*</font></td>
                                       <td class="subhead">     
                                       <html:text name="GreivanceForm" property="occtime" maxlength="10"/> (24 Hrs format)</td>
                             </tr>
                             <tr>
                        <td class="tablesubhead" colspan=1>
                             <b>Description</b>
                             <font class="star">*</font></td>
                                       <td class="subhead">
                                       <html:textarea property="desc" styleClass="formObject" cols="40" rows="4"></html:textarea>
                                       </td>
                        </tr>
                   <tr>
              <td class="tablesubhead" colspan=1>
                   <b>Comments/Suggestions</b>
              </td>
                             <td class="subhead">
                             <html:textarea property="comments" styleClass="formObject" value="" cols="40" rows="4"></html:textarea>
                             </td>
                   </tr>
                   <tr>
                   <td class="tableleft">
              <b><bean:message key="com.srit.hrnet.helpdesk.redressal.form.attachment"/> </b>
                                  </td>
                             <td class="tableright">
                                  <html:file property="file" size="18" />
                             </td>
              </tr>
                   <tr>
                   <td colspan="2" align="center" class="tablesubhead">
                   <input type="submit" class="submit" value="Submit" >
                    <html:reset property="reset" styleClass="submit" />
                   </td>
              </tr>
    </table>
         <input type="hidden" name="currentDate" value="<%=currentDate%>">
    </html:form>
    </GenerateTab:displaytabs>
    <html:javascript formName="/SubmitComplaint"/>
    </body>
    </html:html>
    please help me..

    VAS_MS wrote:
    please help me..First help yourself by posting a clear question
    You have far to much code posted and without the use of the correct code tags its almost unreadable.
    You have a question about uplaoding files with Struts then get rid of all the junk in your code thats not related to uploading files.
    If you have an error then post the relevant information on the error
    like
    org.apache.commons.beanutils.ConversionException:
    Cannot assign value of type 'org.apache.struts.upload.CommonsMultipartRequestHandler$CommonsFormFile' to property 'file' of type 'java.lang.String'
    org.apache.struts.action.DynaActionForm.set(DynaActionForm.java:424)If you had posted only that you would have given enough information, that error says it all you are trying to put your file into a String and its not working.
    reread the tutorial/documentation provided and try again
    Edited by: pgeuens on 21-mrt-2008 8:04

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            Vitor Vieira

    Hello,
    This issue is really interesting, I really desperate to install it. I read the note and find out that server installation must be run before initialisation of addon in the client workstation. Initialisation means addon registration. I just think the template will be created in the client workstation if the server installation has run. Both must be run. But here the explanation I've got from pdf file :
    Template Layout Files for Microsoft Outlook Integration Snapshots
    The SAP Business One Add-On Server Installer copies the template layout files for snapshots in the following subfolder in <B1DIR>: B1_SHR\AddOn\Microsoft Outlook Integration\Templates\Default. However, if the SAP Business One 2005 SP01 application is not a new installation but an upgrade, the name of the subfolder is the same as for SAP Business One 2004.
    In the Default folder, there are language-specific folders for all templates. After you complete the registration of the Microsoft Outlook add-on on your server and begin the initialization in a company database from a client, the add-on creates default templates for the current language of the company to which you are logged on. These default layout files are also stored in <B1DIR> in the following subfolder: B1_SHR\AddOn\Microsoft Outlook Integration\Templates\<name of company database>\Default. When you later use the add-on to create additional default templates (by using the Create Default Templates function of the add-on), your default templates are also stored in: B1_SHR\AddOn\Microsoft Outlook Integration\Templates\<name of company database>\Default.
    However, if the application is unable to locate this folder or the folder cannot be created, a selection window will allow you to select a different location. This path will be stored in the company settings of the Microsoft Outlook Integration add-on and can be changed by you. The default layout files for the company are copied to the Default subfolder of the folder you select.
    The OIStandalone is a standalone installer for the Microsoft Outlook Integration add-on. This tool allows you to install the add-on without having to install the SAP Business One client on your PC. The alternative installer is appropriate for scenarios in which the SAP Business One client is not installed on the same PC as Microsoft Outlook. An example of such a scenario is the use of the Terminal Server for SAP Business One.
    If you have tried, let me know the result.
    Rgds,

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