Unable to Return Frame Error Exporting to Encore

I've been getting the Unable to Return Frame error while exporting to Encore and I can't seen to find a fix for the problem. Does anyone know how to fix this?
Thanks
- Jesse

Hi Eddie,
Thanks for giving me a hand with this. Unfortunately the info in the link you provided didn't fix the problem, I tried all the tips. Also, the link for the mainconcept update didn't work.
www.mainconcept.com/adobemedia/downloads.html
Is there anything else that might fix the problem?
Thanks
- Jesse

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    Hi Milky_au!
    I appreciate your response. I believe I've discovered what the problem is with not being able to insert multiple frames from the pulldown menu - and it appears to be a limitation in Director's score that'll actually be easy to avoid as I continue building my project.
    My background sprite channel and ten other channels I was using for navigation buttons had stretched well over six thousand frames (undoubtedly from a lot of copy and paste between DIR files of reused sprite channels over the past eighteen years that I've been working on this personal project that's been as much fun as using Director) while the sprites for the rest of the project had only reached just under three thousand frames.
    On the phone with Rajeev Saini at Adobe for a good half hour with him in control of my screen to test what I had done, he had discovered that a new DIR file had no problem inserting frames via the pulldown. Although the Command+] shortcut would still add one frame at a time in my working DIR, I wasn't seeing that as a viable solution to my wanting to add, say, a hundred frames in one shot so I could build an animation in that area of the score.
    I deleted three thousand frames that were being used by the background and those ten navigation buttons - and now inserting frames via the pulldown menu works exactly the way its supposed to now!
    I can now see that I have to keep an eye on that background and those button channels so they don't grow so far beyond where I'm actually building my project.
    I will pass this on to Adobe because it does seem like there's a definite limitation in the score. Luckily, that's easy to work around.
    Thanks again Milky_au for your kind response!
    Gary

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