Unable to Save - Crystal Reports 9

Post Author: RDel
CA Forum: General
I am experiencing an issue where I am unable to save a new file in Crystal Reports 9. If I click File - Save or File - Save As nothing happens, I am never prompted for a location to save the file. If I close, I am prompted to save (Yes or No), if I click Yes nothing happens.
Anyone ever experienced this issue before?
Thanks in advance for any assistance you can provide.

Hi,
I would suggest you to manually register u201CFiledialog.dllu201D as follows:
1. Click 'Start' then 'Run'.
2. Type the following with quotes as shown:
regsvr32 "C:\Program Files\Common Files\Business Objects\3.0\bin\filedialog.dll"
The following confirmation appears: "DLLRegisterServer in C:\Program Files\Common Files\ Business Objects\3.0\bin\filedialog.dll succeeded".
Note :Path of filedialog.dll will be not exactly same because it depends on the versions.
Hope that helps!!
Regards,
Shweta

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