Unable to save edited files
Hello Group,
Has anyone experienced this problem?? We have had this
problem 2 times, and it seems related to after a Windows automatic
update as run. Platform is an HP laptop, running windows XP.
We have several *.cp files. We open one file, and delete an
audio track from a slide, and then attempt to save the edited file.
The edited file will not save. For some reason Captivate
still sees the "different" file name as the same name as previous
file. The edit is not saved. We even created a new folder on the
C:\ drive, and copy a file in, open it, or attempt to open an
edited file that somehow got saved, and then Captivate say "this
file is in a format that captivate does not recogize"
Has anyone else seen something like this?
captivate seems to work ok on my desktop pc, but not the
laptop??? Perhaps it is some sort of problem with the laptop
Thanks,
eholz1
I was wondering if either of you have had any luck nailing
down this problem. We are experiencing it on one of our laptops as
well and I have been baffled by it.
The laptop is a Dell with XP SP2, it was running Captivate
1.0.1 for a while and was upgrade to Captivate 2.0 without removing
Captivate 1. This configuration has worked for months, but suddenly
I can't save anything. If you hit save the hourglass pops up and
goes away with no error messages, but the * in the titlebar
indicating unsaved changes is still there and when I try to close
it asks to save. If I say no or cancel it acts properly, but if I
hit yes to save it, is just goes back to Captivate and doesn't
close or save. Save As will save a file, but it is usually corrupt
when I try to open it later, and the * still doesn't go away.
I have gone so far as to run ProcessMonitor from Sysinternals
but it doesn't show any errors. It doesn't even show that it is
trying to save it. If there are any patches or updates for
Captivate 2 I have been unable to find them on Adobe's site.
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Has anyone experienced this problem?? We have had this
problem 2 times, and it seems related to after a Windows automatic
update as run. Platform is an HP laptop, running windows XP.
We have several *.cp files. We open one file, and delete an
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C:\ drive, and copy a file in, open it, or attempt to open an
edited file that somehow got saved, and then Captivate say "this
file is in a format that captivate does not recogize"
Has anyone else seen something like this?
captivate seems to work ok on my desktop pc, but not the
laptop??? Perhaps it is some sort of problem with the laptop
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The only time I've had anything like this happen, was in a new build after hooking the drives from the old system, but the permissions really were screwed up, and it was a straight forward fix. Is the machine networked perhaps? The files open in another app? I expect you answered this already somewhere in your forum equivalent of War & Peace. ;-) The lads on the Premiere Pro hardware forum can be disparaging about Dell and HP machines, saying their proprietary hardware and software are inaccessible, so I wonder if it is something along those lines.
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