Unable to save pages or images

Hi,
I recently updated my Firefox to version 19.0.2 on my Mac running OS X 10.6.8.
Now I am unable to save images or pages to my hard disk, when this was working fine while using Firefox 16.
Please help me out on this!
Thanks,
Chaitanya

Hello chaitanyaagrawal, '''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
thank you

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Note: capitals are used only to highlight important words.
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''afew2 [[#question-1054433|said]]''
<blockquote>
I refreshed FF 36.0.4 on invite. Since then "save page as " and "save image as" are not working -- no response when clicked.
In Safe Mode, same problem.
I serached past forum discussions and found several occurrences, but no convincing response.
</blockquote>
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