Unable to save PDF file to local drive from sap after Above reader XI update.(Not as sap issue ,this is related to Adobe)

Hi All,
Users are unable to download/save file from sap after a adobe XI update.(no pop comes to save/open)
Surprisingly,i am able to do so on my system without any adobe plug ins disabled or any registry editing.
This is a strange behaviour and need to be resolved Asap....
I contacted sap..this is not sap issue..this is a pure adobe reader bug.
Please need help on this experts
Feel free to comment for further details
kind Regards,
Sumit
Mail me at [email protected]

Hi ,
Please tell us a lot more.
- Is SAP running a local process, or something in a web browser?
sap is running via SAPGUI ,no java system
- What system?
Users facing issue in all system
- What browser?
IE 9.0.28
- Can PDFs from other sources be downloaded?
Yes,they are downloaded.
More Details-I did some tricks below which resulted in open/save popup......tht is not recomended by IT team...i need a permanent solution
In IE, goto menu Options -> "Manage
Addons", select in box "Show:" "Run without
permission", then you see the Adobe PDF plugin
Ichanged status to "Disabled
Also, if i change the registry key settings for users as
HKEY_CLASSES_ROOT\AcroExch.Document.11
Value: EditFlags
Changed: 0x00000100
to 0x00000000
(Remove the "Open always with this
program" option)
ITS WORKING.....
But,in my system i need not to do all this settings and surprisingly it is working only for me,rest all users are facing this issue.....
If any one using Lync ,communicator ..do let me know..i wil show the actual scnerio.
Kind Regards,
Sumit

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