Unable to save PDF's: 'Program Error'

I have to save a file as a PDF with the [PDF/X-4:2008] preset, for offset printing, but i keep getting "Could not save as “filename.pdf” because of a program error."...
it will save under the "high quality print" preset, and other formats, but not this preset.  i thought it may have been a corrupted layer or something because it was created from a downloaded template from the printing company, but i get the same error message when trying to save other simple files as a PDF.... 
i'm running CS5.1 on OSX 10.9.2...
I'm feeling a little jammed up, not sure how to proceed...
any advice would be greatly appreciated. 
thank you

well, it looks like i figured it out, and i'll share the solution for anyone that is looking for the same thing.  all i did was reset the preferences by re starting photoshop while holding down Command, Option, Shift.  a prompt comes up and asks you if you want to delete preferences, say yes.  it worked!

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