Unable to scan because another program has control of the HP imaging device.

Prouct Name and Number: HP Pavillion dv6 - Model dv6-2066dx
Operating System: Windows 7
Printer: HP 1500 Series
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I have a MacBook Pro with Snow Leopard. After connecting my HP Photosmart D110 to it, the printer works but the scanner doesn't. The message is"The scan cannot be performed because another program has control of the HP imaging device". Can anyone help?

I have a MacBook Pro with Snow Leopard. After connecting my HP Photosmart D110 to it, the printer works but the scanner doesn't. The message is"The scan cannot be performed because another program has control of the HP imaging device". Can anyone help?

Found the answer on the HP site. It's the original software that works with this printer OS X 10.6!!
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=18972&prodSeriesId=3558902&prodNameId=3562006&swEnvOID=219&swL ang=8&mode=2&taskId=135&swItem=ma-60835-3

HP "another program has control of the device" Scanning Issue on Mac OSX 10.8.5

I am running an HP C7200 series all-in-one on a Mac OSX 10.8.5 system. Everything has worked fine for years. Suddenly when I got to fax using HP Scan I get the following message: The scan cannot be performed because another program has control of the HP imaging device. This may be the result of a recent Mac update, but I'm not sure. I have tried many solutions from forums, including: restarting the program, restarting the printer while holding down the OK and Help keys, and installing RC Default Apps 2.1 and disabling the bundle extension preference. I have not yet uninstalled and reinstalled my HP software because I'm afraid something else will get messed up.
Also, I can scan by doing the following tedious chore. Open up the Systems Preferences, click on Print & Fax, click on Scan, Click on Open Scanner, click on Show Details, then fill in the scanning details. It's a pain compared to opening up HP Scan and clicking on scan. I can also scan via Image Capture but it also doesn't offer some of the nice features of HP Scan.
Any other solutions?

Hello NgnRoom,
Welcome to the HP Forums.
I see that you are having an issue with not being able to fax.
As you stated , this could be caused by a Mac update.
I suggest that we do an uninstall of the software and drivers and then while the unit is uninstalled, we then reset the printing system. Here is a link on How to reset the printing system. Once the reset is complete, I also suggest we Repair disk permissions.
The next step would be to reinstall the printer on to the Mac. Here is the link for the HP Print Drivers v3.0 for OS X.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

C7280 - Cannot scan. Error message says another program has control over the device

I opened the HP Device Manager to do a scan. I accepted the settings and the scan started. But part way through the scan, I stopped the scan as I realized that I wanted to change the resolution. I quit the Device Manager and restarted it but when I did, I got an error message saying:
"The function you have requested cannot be performed because another program has control over the device".
I don't have anything else open and so I can't work out what program has control over the printer.
C7280 Prtinter. Mac OSX 10.7.
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I was thinking that if you stopped the process in mid-scan that there may be some background processes still running. Rebooting usually stops those processes.
No, you will not have to do this each time. Next time, though, it may be easier to just let the scan complete and the do another scan at whatever setting you want.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Can't scan-another program has control

My HP Photosmart Studio program had suddenly stopped allowing me to scan from my Deskjet F4440. I get a message that, "The scan cannot be performed because another program has control of the HP imaging devise." I've performed the suggested fixes: restarted the program, closed all programs that might be using the device, and rebooted my computer. No luck. Any other suggestions would be greatly appreciated. Thanks.
Using iMac, OSX, v. 10.9.4

Hi,
The HP Photosmart Studio is a very old software which is intended for Mac OS X v10.6 (Snow Leopard), it is not intended for newer versions as Mavericks and issues are expected..
Unplug the printer, from the Applications folder open the Hewlett-Packard folder and select Uninstall.
Next install the software for Mavericks by following the steps below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03967522&cc=us&dlc=en&lc=en&os=4159&product=383...
Once you are done, follow these steps to scan on Mavericks:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03967506&tmp_task=useCategory&cc=us&dlc=en&lc=e...
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

What does the message "Another program has control of HP imaging device mean"? I get this when I am trying to scan.

What does the message "another program ha control of HP imaging mean when I am trying to scan something. How do i correct it?

You may need to ask HP. I had the same issue with a networked (via ethernet) home HP multi-function. Sometimes the only way to get it to scan was to completely disconnect it from the network and connect it to only one Mac with a USB cable. Even that did not alwatys work.
Eventually, Apple started pushing out HP printer updates via Software Update. One of those finally made that error message to go away.
So run Software Update and see it there are new drivers that Apple made avaialble.

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HP scanning error: “An error has occurred saving the file because it could not be written to. Check the properties for the file to make sure it is not read-only.” Dr. Google finds others with this problem. Some claim that this is caused by an upgrade of Apple OS10 (which I did do). One claims that HP has a "patch" for this problem. If I try to quit HP scan, it won't quit and freezes my computer. Here's the odd thing. I have no problem scanning in a colored page from Scientific American either before or after this error (after rebooting each time), but simple black and white documents started just today to give the error message above.

Thank you for the link however if I understood all of the instructions I would still be reluctant to try this on my own especially from a third unknown party where some of the information may be wrong and/or lost in translation. (Google translation at the end of this comment). The instructions say to uninstall the software. So if I uninstall the original HP software am I using the original disk to reinstall and then personalize again?What about all of the updates since I originally installed the software? I found the Disk Utility but what is "gatekeeper"And I am using OS X 10.9.1 that is current because I downloaded the latest upgrade. How would I reinstall it?And at what point do I go to the URL for the software drivers and the patch? This is just not practical for someone who is not proficient in troubleshooting applications.I switched to Apple because I don't want to have to go through this kind of process, take my time to fix the application and potentially mess up my system . WHy should I have to try to figure out how to retrieve the normal function in this case, of my All-In-One. If it is so simple why can't HP develop the fix and make it available? Unfortunately right now I have to find an alternative to scan some important business documents that are due today. Since I am using an older printer by technology standards even though it is working fine I may be looking for a replacement and HP may no longer be at the top of my list given that the problem appears to affect other HP models. No need to answer my questions, I'm not going to try this fix based on these instructions. Please HP provide a fix for this problem with the scanner and MAC OS X 10.9.1 compatibility! Translation of the information on the suggested link: We hereby send you a guide that should help you in solving the problem .Please carry the following: 1 Please uninstall the software again .Goto -> Programs - > Hewlett -Packard - > HP Uninstaller 2 Please repair permissions on your Mac .Go -> Utilities -> Disk Utility - > Repair Disk Permissions . 3 Please disable ' gatekeeper ' on your Mac . 4 Reinstall the full software for MAC 10.6 and patch for 10.7 / 10.8 / 10.9. HP Scanjet Software and Drivers for Mac OS X v10.6 features :http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/ ? sp4ts.oid = 457 534 & spf_p.tpst = swdMain & spf_p.prp_swdMain = wsrp - navigationalState 3Di % dx % 253D % 257CswItem % 253Dsj_78355_5 % 257CswEnvOID % 253D219 % 257CitemLocale % 253D % 253D % % 257Cs wLang 257Cmode % 253D % 257Caction % 253DdriverDocument & javax.portlet.begCacheTok = com.vignette.cachetoken & javax.portlet.endCacheTok = com.vignette.cachetoken
Scanjet software patch to Use OS X 10.6 Software and Driver on OS X:http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/ ? sp4ts.oid = 457 534 & spf_p.tpst = swdMain & spf_p.prp_swdMain = wsrp - navigationalState 3Di % dx % 253D % 257CswItem % 253Dcs_97791_1 % 257CswEnvOID % 253D219 % 257CitemLocale % 253D % 253D % % 257Cs wLang 257Cmode % 253D % 257Caction % 253DdriverDocument & javax.portlet.begCacheTok = com.vignette.cachetoken & javax.portlet.endCacheTok = com.vignette.cachetoken

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-- What happens if you send the PDF to yourself?
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Unable to scan because another program has control of the HP imaging device.

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