Unable to search for emails on webmail

we have a single user who is unable to search emails from web-mail . whenever try to search emails using any keywords on web-mail it returns no results. Please suggest.
Aditya Mediratta

Hi Aditya Mediratta,
If only one user has this issue, I suggest run Get-MailboxFolderPermission command to double check the permission.
Also suggest move the single user's mailbox to another database, some issue will be auto-fixed.
If all the methods above don't work or multiple users have this issue, I suggest rebuild the search catalog. More details to refer following similar thread:
Single user unable to search inbox       
http://social.technet.microsoft.com/Forums/exchange/en-US/33ad1ffb-1a87-45c1-acce-d42da42f8a5b/single-user-unable-to-search-inbox?forum=exchangesvrclients
Thanks                          
Mavis Huang
TechNet Community Support

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