Unable to see downloaded emails in inbox

Hi, I am new to the world of Mac. So far all has been brilliant but I have not managed to get my partner's emails working properly. Mail is obviously downloading her emails but they do not appear (mostly) in the inbox and I cannot find them anywhere. The activity icon comes on and shows the number of messages being downloaded but I just don't know where they are going.
I would appreciate any help from seasoned Mac users.
Many thanks in advance.
Mark

Chris, many thanks for this. I had in fact tried this trick having seen it on a forum somewhere but have tried again and still no good. It imported all the emails but I still cannot see what should be in the inbox and it wont download anything new into the inbox.
When I set up the account I imported a whole load of old emails that I had transferred from a PC via an appklcation that converted them to a format compatible with the mac. I wonder if I would be best to delete this account, which I can't do as the option is greyed out and start all over?
Thanks
Mark

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Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Post Moved Unable to download email attachments

Post moved to Other BB Queries http://community.bt.com/t5/Other-BB-Queries/Unable-to-download-email-attachments/td-p/573621
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Zooropa wrote:
Hi,
I have just got myself a new PC with Windows 7 (64bits). Using IE 8 (32 bit version), I am unable to download emails attachments from my normal Yahoo account ([email protected]). I have read somewhere that this could be due to the fact that Yahoo uses Norton as antivirus scan for email attachments, and that this could clash with BT NetProtectPlus (McAfee under the bonnet). Is there an option I need to switch off (and if so which one / how) in BT NetProtectPlus in order for me to be able to download attachments via Yahoo mail ?
Please note that this used to work on my previous PC (Windowx XP).
Thanks for your help. This is getting really frustrating !
Hi. Welcome to the forums.
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I have a G5 and a MacBook, both running OS 10.4.8 and both using Mail 2.1. I have a number of email accounts, and all work perfectly on the MacBook. However one of them recently refuses to download emails on the G5, in spite of the fact that the account details are identical on both computers. How can this be?
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Hi,
Please disable Aero in Windows to try again:
http://www.howtogeek.com/howto/windows-vista/disable-aero-on-windows-vista/
If the issue persists, please perform a clean boot to determine whether background programs are interfering with Outlook:
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Melon Chen
Forum Support
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Unable to see downloaded emails in inbox

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