Unable to see external USB hard drive

Time Capsule: 500gb
Ext HDD: Toshiba 500gb 2.5"
Have formatted the USB HDD as Mac OS (extended) and connected it to the USB connector at the back of the Time Capsule however the drive does not show up.
If we connect the drive to any other Mac it sees it immediately. Any suggestions on what we may be doing wrong?
Many thanks

The full setup is as follows:
Time Capsule 500GB with wireless switched off;
This is connected to the network via a Netgear wireless router;
There is a shared folder on the Time Capsule called "CLIENT SHARED";
In order to see the folder a user must logon to the Time Capsule;
The USB HDD is plugged into the rear of the Time Capsule;
Regarding the USB HDD:
It is a Toshiba 500GB 2.5" self powered external hard dive using USB 2.0;
The write status is "Read / Write";
The SMART status is "Not Supported";
The Partition Map Scheme is "Apple Partition Map";
It is formatted into a single partition using "Mac OS Extended (Journalled)";
If I connect it to any other Mac or MacBook in the office it can be seen;
Hope this helps.

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