Unable to see photo in PS workspace

I have PS CS4 extended (student version) installed on my laptop. It worked fine till a few days ago when I opened my computer and could not see photos in the PS workspace. Following is my usual workflow: I open PS then open Bridge where I locate the files I want to work on. I usually shoot in RAW (NEF for Nikon) therefore when I open my photo file, it opens up in Camera Raw (v 5.4). Once I've made modifications, I then open the image and it goes to Photoshop to either do more modifications or save it as a psd file. Everything worked fine! Then one day, when I did my usual routine, I couldn't see the photo file open in the workspace anymore. All I can see are the palettes on the right hand side and the tool bar on the left, the menu bar, application bar and options bar at the top. I know the photo file is open because the title bar has the file name on it, and in the layers palette, the background layer is open. The gray area where the photo usually appears is now black with no photo visible. I reinstalled the program with no better results.
Does anyone know what is happening and what I can do to remedy the situation? thanks for your help.

Curt y, I did but it doesn't solve the problem.
XGod, I've been in contact with Adobe support directly and they got me to try article kb404897 (Troubleshoot system errors and freeze in CS4). This article is for Window Vista users (that's what I have), but the solution mentioned article didn't solve anything. The solution was to re-create the Photoshop preferences file. I was in contact with Adobe again this morning and they got me to try something else which was with the mode used (under the IMAGE menu tab).  RGB and 16-bit were ticked. After changing to 8-bit, I opened the program again but it had changed back to 16-bit. I bet that is the problem! Now I can remember playing around with that!!! I don't know how to change it back to 8-bit as a default but will read up on it. I'll keep you posted.

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    2008-04-25 17:18:32,390 [TP-Processor3] INFO com.hyperion.awb.web.common.BaseService - BaseService(Server) - start
    2008-04-25 17:18:32,390 [TP-Processor3] INFO com.hyperion.awb.web.common.BaseService - BaseService(Server) - end
    2008-04-25 17:18:32,390 [TP-Processor3] INFO com.hyperion.awb.webservice.util.ConnectionPoolFactory - getServiceUrl(ServiceType) - start
    2008-04-25 17:18:32,390 [TP-Processor3] INFO com.hyperion.awb.webservice.util.ConnectionPoolFactory - getServiceUrl(ServiceType) - end : http://HYPERION01/hyperion-bpma-server/Sessions.asmx
    2008-04-25 17:18:32,390 [TP-Processor3] INFO com.hyperion.awb.webservice.util.ConnectionPoolFactory - createService(ServiceType) - start : http://HYPERION01/hyperion-bpma-server/Sessions.asmx
    2008-04-25 17:18:32,390 [TP-Processor3] INFO com.hyperion.awb.webservice.util.ConnectionPoolFactory - getServiceUrl(ServiceType) - start
    2008-04-25 17:18:32,390 [TP-Processor3] INFO com.hyperion.awb.webservice.util.ConnectionPoolFactory - getServiceUrl(ServiceType) - end : http://HYPERION01/hyperion-bpma-server/Sessions.asmx
    2008-04-25 17:18:32,890 [TP-Processor3] INFO com.hyperion.awb.webservice.util.ConnectionPoolFactory - createService(ServiceType) - end
    2008-04-25 17:18:34,109 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - BaseServiceException(Exception) - start
    2008-04-25 17:18:34,109 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - BaseServiceException(Exception) - end
    2008-04-25 17:18:37,859 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getXml() - start
    2008-04-25 17:18:37,875 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getXml() - end
    2008-04-25 17:18:37,875 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getXml() - start
    2008-04-25 17:18:37,875 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getType() - start
    2008-04-25 17:18:37,875 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getType() - end
    2008-04-25 17:18:37,875 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getAction() - start
    2008-04-25 17:18:37,875 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getAction() - end
    2008-04-25 17:18:37,875 [TP-Processor3] WARN com.hyperion.awb.web.common.DimensionServiceException - errMessage1: java.net.ConnectException: Connection refused: connect
    2008-04-25 17:18:37,875 [TP-Processor3] WARN com.hyperion.awb.web.common.DimensionServiceException - errMessage2: ; nested exception is:
         java.net.ConnectException: Connection refused: connect
    2008-04-25 17:18:37,890 [TP-Processor3] WARN com.hyperion.awb.web.common.DimensionServiceException - exception: <BpmResponse type='error'><actor>none</actor><code>org.apache.axis.AxisFault</code><desc>; nested exception is:
         java.net.ConnectException: Connection refused: connect</desc><trace>com.hyperion.awb.web.common.BaseService.openSession(BaseService.java:112)
    com.hyperion.awb.web.common.BaseAction.checkWebSession(BaseAction.java:64)
    com.hyperion.bpm.web.common.BaseAction.execute(BaseAction.java:65)
    org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:421)
    org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:226)
    Exception org.apache.axis.AxisFault rethrown
    java.net.ConnectException: Connection refused: connect
         at java.net.PlainSocketImpl.socketConnect(Native Method)
         at java.net.PlainSocketImpl.doConnect(Unknown Source)
         at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
         at java.net.PlainSocketImpl.connect(Unknown Source)
         at java.net.SocksSocketImpl.connect(Unknown Source)
         at java.net.Socket.connect(Unknown Source)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
         at java.lang.reflect.Method.invoke(Unknown Source)
         at org.apache.axis.components.net.DefaultSocketFactory.create(DefaultSocketFactory.java:153)
         at org.apache.axis.components.net.DefaultSocketFactory.create(DefaultSocketFactory.java:120)
         at org.apache.axis.transport.http.HTTPSender.getSocket(HTTPSender.java:191)
         at org.apache.axis.transport.http.HTTPSender.writeToSocket(HTTPSender.java:404)
         at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:138)
         at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
         at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
         at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
         at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165)
         at org.apache.axis.client.Call.invokeEngine(Call.java:2784)
         at org.apache.axis.client.Call.invoke(Call.java:2767)
         at org.apache.axis.client.Call.invoke(Call.java:2443)
         at org.apache.axis.client.Call.invoke(Call.java:2366)
         at org.apache.axis.client.Call.invoke(Call.java:1812)
         at com.hyperion.awb.webservice.sessions.SessionsSoapStub.createSessionFromToken(SessionsSoapStub.java:253)
         at com.hyperion.awb.web.common.BaseService.openSession(BaseService.java:106)
         at com.hyperion.awb.web.common.BaseAction.checkWebSession(BaseAction.java:64)
         at com.hyperion.bpm.web.common.BaseAction.execute(BaseAction.java:65)
         at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:421)
         at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:226)
         at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1158)
         at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:415)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
         at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
         at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
         at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
         at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
         at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
         at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
         at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
         at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
         at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
         at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
         at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
         at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)
         at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
         at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
         at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
         at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
         at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
         at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
         at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
         at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:300)
         at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:374)
         at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:743)
         at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:675)
         at org.apache.jk.common.SocketConnection.runIt(ChannelSocket.java:866)
         at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
         at java.lang.Thread.run(Unknown Source)
    Exception java.net.ConnectException rethrown
    java.net.PlainSocketImpl.socketConnect(Native Method)
    java.net.PlainSocketImpl.doConnect(Unknown Source)
    java.net.PlainSocketImpl.connectToAddress(Unknown Source)
    java.net.PlainSocketImpl.connect(Unknown Source)
    java.net.SocksSocketImpl.connect(Unknown Source)
    </trace></BpmResponse>
    2008-04-25 17:18:37,890 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getXml() - end
    2008-04-25 17:20:35,940 [TP-Processor3] INFO com.hyperion.awb.web.logon.LogoffAction - execute(ActionMapping, ActionForm, HttpServletRequest, HttpServletResponse) - start : com.hyperion.awb.web.logon.LogoffAction
    2008-04-25 17:20:35,940 [TP-Processor3] INFO com.hyperion.awb.web.logon.LogoffAction - preprocess(ActionMapping, ActionForm, HttpServletRequest, HttpServletResponse) - start
    2008-04-25 17:20:35,940 [TP-Processor3] INFO com.hyperion.awb.web.logon.LogoffAction - preprocess(ActionMapping, ActionForm, HttpServletRequest, HttpServletResponse) - end
    2008-04-25 17:20:35,940 [TP-Processor3] INFO com.hyperion.awb.web.logon.LogoffAction - getWebSession(HttpServletRequest) - start
    2008-04-25 17:20:35,940 [TP-Processor3] INFO com.hyperion.awb.web.logon.LogoffAction - getWebSession(HttpServletRequest) - end
    2008-04-25 17:20:35,940 [TP-Processor3] INFO com.hyperion.awb.web.logon.LogoffAction - execute(ActionMapping, ActionForm, HttpServletRequest, HttpServletResponse) - end
    2008-04-25 17:21:13,504 [TP-Processor3] INFO com.hyperion.awb.web.dimeditor.Action - execute(ActionMapping, ActionForm, HttpServletRequest, HttpServletResponse) - start : com.hyperion.awb.web.dimeditor.Action
    2008-04-25 17:21:13,504 [TP-Processor3] INFO com.hyperion.awb.web.dimeditor.Action - checkWebSession(HttpServletRequest) - start
    2008-04-25 17:21:13,504 [TP-Processor3] INFO com.hyperion.awb.web.dimeditor.Action - getWebSession(HttpServletRequest) - start
    2008-04-25 17:21:13,504 [TP-Processor3] INFO com.hyperion.awb.web.dimeditor.Action - getWebSession(HttpServletRequest) - end
    2008-04-25 17:21:13,504 [TP-Processor3] DEBUG com.hyperion.awb.web.dimeditor.Action - checkWebSession(HttpServletRequest) - Found CSS Token in the request.)
    2008-04-25 17:21:14,176 [TP-Processor3] INFO com.hyperion.awb.web.common.BaseService - BaseService() - start
    2008-04-25 17:21:14,176 [TP-Processor3] INFO com.hyperion.awb.web.common.BaseService - BaseService() - end
    2008-04-25 17:21:14,176 [TP-Processor3] INFO com.hyperion.awb.web.common.BaseService - BaseService(Server) - start
    2008-04-25 17:21:14,176 [TP-Processor3] INFO com.hyperion.awb.web.common.BaseService - BaseService(Server) - end
    2008-04-25 17:21:15,144 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - BaseServiceException(Exception) - start
    2008-04-25 17:21:15,144 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - BaseServiceException(Exception) - end
    2008-04-25 17:21:15,160 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getXml() - start
    2008-04-25 17:21:15,160 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getXml() - end
    2008-04-25 17:21:15,160 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getXml() - start
    2008-04-25 17:21:15,160 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getType() - start
    2008-04-25 17:21:15,160 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getType() - end
    2008-04-25 17:21:15,160 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getAction() - start
    2008-04-25 17:21:15,160 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getAction() - end
    2008-04-25 17:21:15,160 [TP-Processor3] WARN com.hyperion.awb.web.common.DimensionServiceException - errMessage1: java.net.ConnectException: Connection refused: connect
    2008-04-25 17:21:15,160 [TP-Processor3] WARN com.hyperion.awb.web.common.DimensionServiceException - errMessage2: ; nested exception is:
         java.net.ConnectException: Connection refused: connect
    2008-04-25 17:21:15,160 [TP-Processor3] WARN com.hyperion.awb.web.common.DimensionServiceException - exception: <BpmResponse type='error'><actor>none</actor><code>org.apache.axis.AxisFault</code><desc>; nested exception is:
         java.net.ConnectException: Connection refused: connect</desc><trace>com.hyperion.awb.web.common.BaseService.openSession(BaseService.java:112)
    com.hyperion.awb.web.common.BaseAction.checkWebSession(BaseAction.java:64)
    com.hyperion.bpm.web.common.BaseAction.execute(BaseAction.java:65)
    org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:421)
    org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:226)
    Exception org.apache.axis.AxisFault rethrown
    java.net.ConnectException: Connection refused: connect
         at java.net.PlainSocketImpl.socketConnect(Native Method)
         at java.net.PlainSocketImpl.doConnect(Unknown Source)
         at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
         at java.net.PlainSocketImpl.connect(Unknown Source)
         at java.net.SocksSocketImpl.connect(Unknown Source)
         at java.net.Socket.connect(Unknown Source)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
         at java.lang.reflect.Method.invoke(Unknown Source)
         at org.apache.axis.components.net.DefaultSocketFactory.create(DefaultSocketFactory.java:153)
         at org.apache.axis.components.net.DefaultSocketFactory.create(DefaultSocketFactory.java:120)
         at org.apache.axis.transport.http.HTTPSender.getSocket(HTTPSender.java:191)
         at org.apache.axis.transport.http.HTTPSender.writeToSocket(HTTPSender.java:404)
         at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:138)
         at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
         at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
         at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
         at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165)
         at org.apache.axis.client.Call.invokeEngine(Call.java:2784)
         at org.apache.axis.client.Call.invoke(Call.java:2767)
         at org.apache.axis.client.Call.invoke(Call.java:2443)
         at org.apache.axis.client.Call.invoke(Call.java:2366)
         at org.apache.axis.client.Call.invoke(Call.java:1812)
         at com.hyperion.awb.webservice.sessions.SessionsSoapStub.createSessionFromToken(SessionsSoapStub.java:253)
         at com.hyperion.awb.web.common.BaseService.openSession(BaseService.java:106)
         at com.hyperion.awb.web.common.BaseAction.checkWebSession(BaseAction.java:64)
         at com.hyperion.bpm.web.common.BaseAction.execute(BaseAction.java:65)
         at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:421)
         at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:226)
         at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1158)
         at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:415)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
         at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
         at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
         at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
         at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
         at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
         at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
         at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
         at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
         at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
         at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
         at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
         at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)
         at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
         at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
         at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
         at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
         at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
         at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
         at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
         at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:300)
         at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:374)
         at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:743)
         at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:675)
         at org.apache.jk.common.SocketConnection.runIt(ChannelSocket.java:866)
         at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
         at java.lang.Thread.run(Unknown Source)
    Exception java.net.ConnectException rethrown
    java.net.PlainSocketImpl.socketConnect(Native Method)
    java.net.PlainSocketImpl.doConnect(Unknown Source)
    java.net.PlainSocketImpl.connectToAddress(Unknown Source)
    java.net.PlainSocketImpl.connect(Unknown Source)
    java.net.SocksSocketImpl.connect(Unknown Source)
    </trace></BpmResponse>
    2008-04-25 17:21:15,160 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getXml() - end
    2008-04-25 17:22:12,021 [TP-Processor3] INFO com.hyperion.awb.web.logon.LogoffAction - execute(ActionMapping, ActionForm, HttpServletRequest, HttpServletResponse) - start : com.hyperion.awb.web.logon.LogoffAction
    2008-04-25 17:22:12,021 [TP-Processor3] INFO com.hyperion.awb.web.logon.LogoffAction - preprocess(ActionMapping, ActionForm, HttpServletRequest, HttpServletResponse) - start
    2008-04-25 17:22:12,021 [TP-Processor3] INFO com.hyperion.awb.web.logon.LogoffAction - preprocess(ActionMapping, ActionForm, HttpServletRequest, HttpServletResponse) - end
    2008-04-25 17:22:12,021 [TP-Processor3] INFO com.hyperion.awb.web.logon.LogoffAction - getWebSession(HttpServletRequest) - start
    2008-04-25 17:22:12,021 [TP-Processor3] INFO com.hyperion.awb.web.logon.LogoffAction - getWebSession(HttpServletRequest) - end
    2008-04-25 17:22:12,021 [TP-Processor3] INFO com.hyperion.awb.web.logon.LogoffAction - execute(ActionMapping, ActionForm, HttpServletRequest, HttpServletResponse) - end
    2008-04-25 17:22:29,256 [TP-Processor3] INFO com.hyperion.awb.web.dimeditor.Action - execute(ActionMapping, ActionForm, HttpServletRequest, HttpServletResponse) - start : com.hyperion.awb.web.dimeditor.Action
    2008-04-25 17:22:29,256 [TP-Processor3] INFO com.hyperion.awb.web.dimeditor.Action - checkWebSession(HttpServletRequest) - start
    2008-04-25 17:22:29,256 [TP-Processor3] INFO com.hyperion.awb.web.dimeditor.Action - getWebSession(HttpServletRequest) - start
    2008-04-25 17:22:29,256 [TP-Processor3] INFO com.hyperion.awb.web.dimeditor.Action - getWebSession(HttpServletRequest) - end
    2008-04-25 17:22:29,256 [TP-Processor3] DEBUG com.hyperion.awb.web.dimeditor.Action - checkWebSession(HttpServletRequest) - Found CSS Token in the request.)
    2008-04-25 17:22:30,037 [TP-Processor3] INFO com.hyperion.awb.web.common.BaseService - BaseService() - start
    2008-04-25 17:22:30,037 [TP-Processor3] INFO com.hyperion.awb.web.common.BaseService - BaseService() - end
    2008-04-25 17:22:30,037 [TP-Processor3] INFO com.hyperion.awb.web.common.BaseService - BaseService(Server) - start
    2008-04-25 17:22:30,037 [TP-Processor3] INFO com.hyperion.awb.web.common.BaseService - BaseService(Server) - end
    2008-04-25 17:22:45,413 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - BaseServiceException(Exception) - start
    2008-04-25 17:22:45,413 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - BaseServiceException(Exception) - end
    2008-04-25 17:22:45,413 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getXml() - start
    2008-04-25 17:22:45,413 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getXml() - end
    2008-04-25 17:22:45,413 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getXml() - start
    2008-04-25 17:22:45,413 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getType() - start
    2008-04-25 17:22:45,413 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getType() - end
    2008-04-25 17:22:45,413 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getAction() - start
    2008-04-25 17:22:45,413 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getAction() - end
    2008-04-25 17:22:45,413 [TP-Processor3] WARN com.hyperion.awb.web.common.DimensionServiceException - errMessage1: (404)Not Found
    2008-04-25 17:22:45,413 [TP-Processor3] WARN com.hyperion.awb.web.common.DimensionServiceException - errMessage2: (404)Not Found
    2008-04-25 17:22:45,413 [TP-Processor3] WARN com.hyperion.awb.web.common.DimensionServiceException - exception: <BpmResponse type='error'><actor>none</actor><code>org.apache.axis.AxisFault</code><desc>(404)Not Found</desc><trace>com.hyperion.awb.web.common.BaseService.openSession(BaseService.java:112)
    com.hyperion.awb.web.common.BaseAction.checkWebSession(BaseAction.java:64)
    com.hyperion.bpm.web.common.BaseAction.execute(BaseAction.java:65)
    org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:421)
    org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:226)
    Exception org.apache.axis.AxisFault rethrown
    </trace></BpmResponse>
    2008-04-25 17:22:45,413 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getXml() - end
    2008-04-25 17:23:06,851 [TP-Processor3] INFO com.hyperion.awb.web.dimeditor.Action - execute(ActionMapping, ActionForm, HttpServletRequest, HttpServletResponse) - start : com.hyperion.awb.web.dimeditor.Action
    2008-04-25 17:23:06,851 [TP-Processor3] INFO com.hyperion.awb.web.dimeditor.Action - checkWebSession(HttpServletRequest) - start
    2008-04-25 17:23:06,851 [TP-Processor3] INFO com.hyperion.awb.web.dimeditor.Action - getWebSession(HttpServletRequest) - start
    2008-04-25 17:23:06,851 [TP-Processor3] INFO com.hyperion.awb.web.dimeditor.Action - getWebSession(HttpServletRequest) - end
    2008-04-25 17:23:06,851 [TP-Processor3] DEBUG com.hyperion.awb.web.dimeditor.Action - checkWebSession(HttpServletRequest) - Found CSS Token in the request.)
    2008-04-25 17:23:07,335 [TP-Processor3] INFO com.hyperion.awb.web.common.BaseService - BaseService() - start
    2008-04-25 17:23:07,335 [TP-Processor3] INFO com.hyperion.awb.web.common.BaseService - BaseService() - end
    2008-04-25 17:23:07,335 [TP-Processor3] INFO com.hyperion.awb.web.common.BaseService - BaseService(Server) - start
    2008-04-25 17:23:07,351 [TP-Processor3] INFO com.hyperion.awb.web.common.BaseService - BaseService(Server) - end
    2008-04-25 17:23:08,413 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - BaseServiceException(Exception) - start
    2008-04-25 17:23:08,413 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - BaseServiceException(Exception) - end
    2008-04-25 17:23:08,413 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getXml() - start
    2008-04-25 17:23:08,413 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getXml() - end
    2008-04-25 17:23:08,413 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getXml() - start
    2008-04-25 17:23:08,413 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getType() - start
    2008-04-25 17:23:08,413 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getType() - end
    2008-04-25 17:23:08,413 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getAction() - start
    2008-04-25 17:23:08,413 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getAction() - end
    2008-04-25 17:23:08,413 [TP-Processor3] WARN com.hyperion.awb.web.common.DimensionServiceException - errMessage1: java.net.ConnectException: Connection refused: connect
    2008-04-25 17:23:08,413 [TP-Processor3] WARN com.hyperion.awb.web.common.DimensionServiceException - errMessage2: ; nested exception is:
         java.net.ConnectException: Connection refused: connect
    2008-04-25 17:23:08,413 [TP-Processor3] WARN com.hyperion.awb.web.common.DimensionServiceException - exception: <BpmResponse type='error'><actor>none</actor><code>org.apache.axis.AxisFault</code><desc>; nested exception is:
         java.net.ConnectException: Connection refused: connect</desc><trace>com.hyperion.awb.web.common.BaseService.openSession(BaseService.java:112)
    com.hyperion.awb.web.common.BaseAction.checkWebSession(BaseAction.java:64)
    com.hyperion.bpm.web.common.BaseAction.execute(BaseAction.java:65)
    org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:421)
    org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:226)
    Exception org.apache.axis.AxisFault rethrown
    java.net.ConnectException: Connection refused: connect
         at java.net.PlainSocketImpl.socketConnect(Native Method)
         at java.net.PlainSocketImpl.doConnect(Unknown Source)
         at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
         at java.net.PlainSocketImpl.connect(Unknown Source)
         at java.net.SocksSocketImpl.connect(Unknown Source)
         at java.net.Socket.connect(Unknown Source)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
         at java.lang.reflect.Method.invoke(Unknown Source)
         at org.apache.axis.components.net.DefaultSocketFactory.create(DefaultSocketFactory.java:153)
         at org.apache.axis.components.net.DefaultSocketFactory.create(DefaultSocketFactory.java:120)
         at org.apache.axis.transport.http.HTTPSender.getSocket(HTTPSender.java:191)
         at org.apache.axis.transport.http.HTTPSender.writeToSocket(HTTPSender.java:404)
         at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:138)
         at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
         at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
         at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
         at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165)
         at org.apache.axis.client.Call.invokeEngine(Call.java:2784)
         at org.apache.axis.client.Call.invoke(Call.java:2767)
         at org.apache.axis.client.Call.invoke(Call.java:2443)
         at org.apache.axis.client.Call.invoke(Call.java:2366)
         at org.apache.axis.client.Call.invoke(Call.java:1812)
         at com.hyperion.awb.webservice.sessions.SessionsSoapStub.createSessionFromToken(SessionsSoapStub.java:253)
         at com.hyperion.awb.web.common.BaseService.openSession(BaseService.java:106)
         at com.hyperion.awb.web.common.BaseAction.checkWebSession(BaseAction.java:64)
         at com.hyperion.bpm.web.common.BaseAction.execute(BaseAction.java:65)
         at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:421)
         at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:226)
         at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1158)
         at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:415)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
         at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
         at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
         at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
         at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
         at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
         at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
         at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
         at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
         at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
         at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
         at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
         at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)
         at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
         at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
         at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
         at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
         at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
         at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
         at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
         at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:300)
         at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:374)
         at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:743)
         at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:675)
         at org.apache.jk.common.SocketConnection.runIt(ChannelSocket.java:866)
         at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
         at java.lang.Thread.run(Unknown Source)
    Exception java.net.ConnectException rethrown
    java.net.PlainSocketImpl.socketConnect(Native Method)
    java.net.PlainSocketImpl.doConnect(Unknown Source)
    java.net.PlainSocketImpl.connectToAddress(Unknown Source)
    java.net.PlainSocketImpl.connect(Unknown Source)
    java.net.SocksSocketImpl.connect(Unknown Source)
    </trace></BpmResponse>
    2008-04-25 17:23:08,413 [TP-Processor3] INFO com.hyperion.awb.web.common.DimensionServiceException - getXml() - end
    2008-04-25 17:34:28,851 [TP-Processor3] INFO com.hyperion.awb.web.logon.LogoffAction - execute(ActionMapping, ActionForm, HttpServletRequest, HttpServletResponse) - start : com.hyperion.awb.web.logon.LogoffAction
    2008-04-25 17:34:28,851 [TP-Processor3] INFO com.hyperion.awb.web.logon.LogoffAction - preprocess(ActionMapping, ActionForm, HttpServletRequest, HttpServletResponse) - start
    2008-04-25 17:34:28,851 [TP-Processor3] INFO com.hyperion.awb.web.logon.LogoffAction - preprocess(ActionMapping, ActionForm, HttpServletRequest, HttpServletResponse) - end
    2008-04-25 17:34:28,851 [TP-Processor3] INFO com.hyperion.awb.web.logon.LogoffAction - getWebSession(HttpServletRequest) - start
    2008-04-25 17:34:28,851 [TP-Processor3] INFO com.hyperion.awb.web.logon.LogoffAction - getWebSession(HttpServletRequest) - end
    2008-04-25 17:34:28,851 [TP-Processor3] INFO com.hyperion.awb.web.logon.LogoffAction - execute(ActionMapping, ActionForm, HttpServletRequest, HttpServletResponse) - end
    Thanks & Regards
    Siva

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