Unable to see Preferences button in Infoview.

Hello,
I am new to Business Objects. We recently installed Business Objects XI 3.1 and have imported our database from previous version and was able to configure it.
I have changed the properties in CMC for the Infoview application and have selected the check box for displaying preferences. But when I go to Infoview I do not see the "Preferences" menu button. Has anyone encountered a similar problem. Any help is greatly appreciated.
Thanks

Preferences should be an icon in the upper right hand corner, I'm not sure it appears in the menu for InfoView. Are you saying the icon is missing? I would think you need to redeploy or login with the default Administrator and verify it's not a permissions issue.
Regards,
Tim

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Unable to see Preferences button in Infoview.

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