Unable to see the attachment in the responses after downloading it on to excel.

I am still a free user, as I am testing the FormCentral to see it suites our requirements. I have a question. I created a test form and distributed it among my colleagues. I also requested them to submit an attachment with their response. I am able to see the attachment in the response, but cannot see it when I download it to excel. Am I doing some thing wrong or is this feature not available with FormCentral please?
Thanks
Avinash

If you are a free user you shouldn't be able to add an attachment field to a form designed in FormsCentral. Did you import a PDF with an attachment field into FormsCentral? Attachment fields on PDF is not supported in FormCentral so this might be your issue. As far as FormsCentral is concern this attachment field is just a text field and therefore there is nothing to download.
Gen

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