Unable to see the other person in facetime

i cannot see or hear the other person in facetime, but they can see me. I've tried all the options given here and none has worked. what can i do?

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  • How come when I place a call through FaceTime on my iPad I can see the other person and they can't see me?

    How come when I place a call through FaceTime on my iPad I can see the other person and they can't see me?

    Is your camera sitched on?
    Using FaceTime
    http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime
    http://support.apple.com/kb/TS3367

  • TS3367 Using FaceTime between 2 iPhone 4s I can hear the other person but we only see ourselves, how do we see the other person

    Using FaceTime between 2 iPhone 4s I can hear the other person but we only see ourselves, how do we see the other person

    Once the connection is made you should automatically see the other person full screen, with a small inset picture of yourself.  Normally you only see yourself full screen after you initiate the call prior to the other person accepting it.  Are you both connected to wi-fi and are you initiating the call by tapping the FaceTime button on the other person's contact?

  • Can't see the other person, but they can see me. A...

    i was wondering if it is possible, this person i believe uses a Android or Iphone, for the camera to be turned off for video chat? I can never see the other person but they can see me - and i can see myself during the video chat. My video which they see i also see takes up the whole screen. This issue also is the same for when i use Windows and video chat with this person.

    Hello pfierrobb:
                You have to enable it in SKYPE.  Open up Sykpe click on tools then select options . When that windows opens select video settings. Then you well see select webcam click on White box select your web cam choices. Windos 7 HP computers it is called HP web camra filter. I just close out the filter stuff if I am not using it during chat session. Some HP computers call it cybrlink web cam.  If your web cam isn't listed yet the web cam still works in other applications your Skype software might be corrupted. Just uninstall Sykpe and reinstated it back with a new copy download  http://www.skype.com/en/download-skype/skype-for-computer/   If you are still having issues please let us know. Thank you frrw. 

  • Using facetime i cannot see the other person but i can hear

    USing facetime the other person cannot see me but can hear me, why is that?

    Hey Fantastic- 13,
    Thanks for the question. It sounds like your FaceTime connection may be experiencing issues. The following resource should help you troubleshoot:
    iOS: Troubleshooting FaceTime
    http://support.apple.com/kb/TS3367
    Thanks,
    Matt M.

  • Can't hear the other person on Facetime

    Hi guys
    So i've been trying to use Facetime but everytime i start up the app, the sound completely cuts and is not recognised. The Sound icon in the top bar turns grey and whenever i try turning up the volume using the keyboard, the Speaker icon comes up with a line through it.
    Any ideas on how to fix this?
    I can see the other party, and they can see and hear me, but i cannot hear them.
    I'm also experiencing the same problem on Skype
    Si

    just spoke to a tech...if you are using an Ipad...go to settings - general - reset - reset network settings (you will have to re-enter your wifi password). According to tech, this should resolve the problem...if it doesn't, then you will have to reset device to default and reload your backed-up info back onto your device.....I haven't tested it yet because the only person I facetime with is not home yet.

  • I can't hear the other person while facetiming on the Imac

    I cant hear the other person while face timing on my imac but they can hear me

    HI,
    There have been similar issues with iChat and I will use that as an example first.
    In iChat the Mic needs to be On (in the Video menu).
    It also needs to be listed in iChat Menu > Preferences > Video section > Microphone Drop down and this needs to match ther Mic set up in System Preferences > Sound > Input.
    In addition to this the Mic needs to be "turned up" high enough in the System Preferences to work with the app.
    So If you Buddy cannot hear you it is your Problem when it comes to iChat.
    If you cannot hear the Buddy it is much more likely that they have not set up the Mic in System Preferences or have the Mic Off in iChat.
    Moving to FaceTime you will find a Mic Setting in the Video menu (if you have two or more Mics).
    If you do then the System Preferences > Sound > Input  and the volume setting there needs to match the choice in the App.
    As it is your contact that you cannot hear you need to get them to check their settings first.
    As for your end, it will be worthwhile doing a PRAM reset.
    Shut down the computer.
    Restart it holding down Apple/CMD ( or ⌘)+ALT( ⌥)+P+R Keys until you have heard three Start Up Bongs.
    9:06 PM      Thursday; June 27, 2013
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • When i'm on video chat i can not see the other person?

    when im on video chat i can not see the other person

    Your speaker is working with all other Apps and Audio Calls?  If yes, it doesn't appear to be Hardware.  Don't know what is causing it, but if it is software related then you can try an iPhone Reset by holding the Sleep Button and the Home Button down together for a bout 15 to 20 seconds until you see the white Apple logo ...then just let go of the two buttons and wait until the iPhone comes back up to your lock-screen.  Try another FaceTime Call.  If it still doesn't work you might have to update Software to iOS 7.1.1 if you are not already on it.  If it still doesn't work, you might do a true iPhone Restore to a clean New In Box type configuration without Restoring from Backup.  Don't worry in that after you test this configuration you can then Restore from your last good Backup.  I would be thinking at that point that some Application you have on your iPhone was conflicting with the FaceTime App. 

  • My FaceTime is frozen I can see the other person but they cannot see me

    My FaceTime is frozen, I can see the person I am calling but he cannot see me. 

    I have exactly the same problem!!! I have an iPhone 4 with iOS 6.1, and I think that my problem started when I updated to last version (6.1) of iOS. I have done everything you tell and, like you, my iPhone has not been damaged by a drop or water. Please help because I'm desperate!!!

  • TS4268 when I call using face time I can't see the other person

    Why is it that when I use face time I cant't see the person on the other end.  I hear everything just fine but there's a black screen...

    Does the from camera work with the camera app?
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • I can't see the other person when using facetime but they can see me just fine, how can i fix this?

    When I use facetime with my fiance on my brand new macbook air she can see me but I can't see her. Please help me remedy this problem, I have verified that I am logged into facetime and connected it with both my ipone5 and my email but haven't seen any changes.  It is a 1 week old macbook air and I'm assuming it has the latest iOS installed but don't know how to check as this is my first Macbook.  Thank you for your help

    Frogmanian wrote:
    It is a 1 week old macbook air and I'm assuming it has the latest iOS installed but don't know how to check as this is my first Macbook.
    MacBook Air does not run iOS.  It runs OS X (pronounced as in OS - ten).  You can check which version you have by clicking the Apple logo in the upper left of the menu bar, then "About This Mac".  The current version is OS X 10.8.4.  If you do not have that version, you can click "Software Update" just below the "About This Mac" entry under the Apple logo.
    Anyway, typically, the reason for the FaceTime behavior you're describing is a less-than-robust internet WiFi connection.

  • See the other person typing in iChat

    Why can't I see when some people are typing a message to me, but I can see most people typing a message to me? It's helpful to see everybody so you don't close the window while someone is responding to you

    Hi,
    If this happens to be with a Buddy List that Logs in to AIM it can be about the "Client" or App that they are using at their end.
    Not all Apps or Clients as they are sometimes called can send the info that the person is typing.
    AT the same time that is not to say that the Sender is not having problems with their end.
    It is unlikely to be your end if some are seen typing and some are not.
    7:47 PM      Thursday; May 31, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.4)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.7.4),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • I can't see the other person when I video chat! and its reallly annoying!!!

    I can hear them, and they can see/hear me. It kinda stalker haha. So basically I tried to change the bandwith limit to 500 kbps, and under quicktime preferences changed the streaming to 1.5 mbps. AND THE SAME THING KEEPS HAPPENING. This has been going on for like a month, I called an apple guy and hes a moron. Can anyone fix this?? I used to be able to 3-way vchat and see everyone and no i can't do anythingggggg. PLEASE HELP ME?!?! Thank you so much,
    Mike

    Hi,
    Welcome to the    Discussions
    DO you have Perian at version 1.1.3 installed ?
    If Backdate it to version 1.1.2
    http://www.apple.com/downloads/macosx/video/perian_christopherforsythe.html
    (Go to System Preferences an Perian and use the Uninstall option > use the link and install > DeSelect the automatic Update option).
    9:30 PM Monday; February 2, 2009

  • I am using AIM in ichat and i can see the other person but cant hear them

    They can see and hear me and ventrillo works for sound as does itunes and game so its not, systems/sound or i wouldnt have sound at all

    Hi,
    Devices do have to be Set in System Preferences > Sound > output tab AND in iChat Menu > Preferences > Video/Audio section as the Output device (drop down if you have more than one).
    Some Blue Tooth Headsets require that they are set in System Preferences > Sound > Input an Output tabs before setting in iChat.
    If set up already set the iChat to any other output first then set System Preferences (Again) and then return to iChat to make it appear the Blue Tooth headset is being set "last" (As in Last step).
    I see nothing here about iChat http://forum.ventrilo.com/showthread.php?t=39590
    8:31 PM Friday; August 6, 2010
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

  • Can't see the other person, but they can see me. o...

    just installed the app today on an galaxy tab 4.
    i looked at all the settings in hope to find my soulutuion. i can only see myself during the call? they can see me as well. i would like to see them. but how?

    just downloaded this for my galaxy s3 with the same exact results? am i missing a setting somewhere?

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