Unable to select ERP6EHP6 to download files
Hello All,
I have a ERP6EHP5 system and a solution manager 7.01 SPS28.
I plan to download ERP6 EHP6 installation files via solution manager. But i cann't select EHP6 in Maintenance Optimizer Transaction. Following is the detail.
1. tcode: dswp.
Operations -> change management -> maintenance optimizer -> create new maintenance transaction.
2. A website is popup.
choose solution and product version.continue
3. choose 'calculate files automatically - recommended'' in 'choose file selction mode' tab. continue.
4. choose 'ehancement package installation' or 'maintenance' in 'update options' tab. continue.
5. In 'target enhancement package product version', i can onlys see one option 'EHP5 for SAP ERP 6.0'. I can't see/choose the 'EHP6 for SAP ERP 6.0', which is i really want to choose.
please help me with the strange issue...
Hi Tao,
I guess that the problem is that EHP6 is still in ramp-up phase: EHP 6.0 update for ERP 6.0.
Then, you should join the ramp-up to get the product.
Cheers,
Diego.
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08/21/14 09:27:20:522 | [INFO] | | OOBE | DE | | | | 25152 | Installer Operation: PayloadUninstaller
08/21/14 09:27:20:522 | [INFO] | | OOBE | DE | | | | 25152 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
08/21/14 09:27:20:522 | [INFO] | | OOBE | DE | | | | 25152 | Session {CB2632B8-D44B-11E3-88A6-77388C8F654B} modify request for AdobeCode: CommonUninstall
08/21/14 09:27:20:527 | [INFO] | | OOBE | DE | | | | 25152 | Effective AdobeCode for: CommonUninstall is CommonUninstall
08/21/14 09:27:20:528 | [INFO] | | OOBE | DE | | | | 25152 | Payload 8.0.0.15 CommonUninstall: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
08/21/14 09:27:20:531 | [INFO] | | OOBE | DE | | | | 25152 | INSTALLDIR property not found in database
08/21/14 09:27:20:531 | [INFO] | | OOBE | DE | | | | 25152 | Beginning un-installation for payload at /Library/Application Support/Adobe/Uninstall/CommonUninstall.db
08/21/14 09:27:20:531 | [INFO] | | OOBE | DE | | | | 25152 | UninstallSeq property not found in database
08/21/14 09:27:20:531 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 1)
08/21/14 09:27:20:531 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1)
08/21/14 09:27:20:531 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 2)
08/21/14 09:27:20:531 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0/en_GB/Extensions". Check and correct folder & parent directory permissions and then try again.(Seq 3)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 3)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0/en_GB". Check and correct folder & parent directory permissions and then try again.(Seq 4)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 4)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0". Check and correct folder & parent directory permissions and then try again.(Seq 5)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 5)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/en_GB". Check and correct folder & parent directory permissions and then try again.(Seq 6)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 6)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEPServiceManager4/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 7)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 7)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEPServiceManager4/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 8)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 8)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEP/extensions". Check and correct folder & parent directory permissions and then try again.(Seq 9)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 9)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEP". Check and correct folder & parent directory permissions and then try again.(Seq 10)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 10)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 11)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 11)
08/21/14 09:27:20:532 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 12)
08/21/14 09:27:20:532 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 12)
08/21/14 09:27:20:533 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 13)
08/21/14 09:27:20:533 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 13)
08/21/14 09:27:20:533 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014/Plug-Ins". Check and correct folder & parent directory permissions and then try again.(Seq 14)
08/21/14 09:27:20:533 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 14)
08/21/14 09:27:20:533 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 15)
08/21/14 09:27:20:533 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 15)
08/21/14 09:27:20:533 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized/Extensions.localized". Check and correct folder & parent directory permissions and then try again.(Seq 16)
08/21/14 09:27:20:533 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 16)
08/21/14 09:27:20:533 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized". Check and correct folder & parent directory permissions and then try again.(Seq 17)
08/21/14 09:27:20:533 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 17)
08/21/14 09:27:20:533 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 18)
08/21/14 09:27:20:533 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 18)
08/21/14 09:27:20:533 | [ERROR] | | OOBE | DE | | | | 25152 | DF037: Unable to delete directory "/Applications/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 19)
08/21/14 09:27:20:533 | [WARN] | | OOBE | DE | | | | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 19)
08/21/14 09:27:20:533 | [INFO] | | OOBE | DE | | | | 25152 | Completing un-installation for payload at /Library/Application Support/Adobe/Uninstall/CommonUninstall.db
08/21/14 09:27:20:533 | [INFO] | | OOBE | DE | | | | 25152 | Physical payload uninstall result:0
08/21/14 09:27:20:623 | [INFO] | | OOBE | DE | | | | 24018 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
08/21/14 09:27:20:623 | [INFO] | | OOBE | DE | | | | 24018 | :: END TIMER :: [Payload Operation :CommonUninstall] took 101 milliseconds (0.101 seconds) DTR = 79.2079 KBPS (0.0773515 MBPS)
08/21/14 09:27:20:624 | [INFO] | | OOBE | DE | | | | 24018 | User specified overrideFile:
08/21/14 09:27:20:625 | [INFO] | | OOBE | DE | | | | 24018 | The csu inventory was not updated for payload 8.0.0.15 CommonUninstall, value of local var is -1
08/21/14 09:27:20:625 | [INFO] | | OOBE | DE | | | | 24018 | Calling the ROLLBACK custom action code for pre-remove for payload 8.0.0.15 CommonUninstall
08/21/14 09:27:20:698 | [INFO] | | OOBE | DE | | | | 24018 | No operation. We're done:
0/22/14 11:18:46:937 | [INFO] | | OOBE | DE | | | | 77654 | Beginning un-installation for payload at /Library/Application Support/Adobe/Uninstall/CommonUninstall.db
10/22/14 11:18:46:938 | [INFO] | | OOBE | DE | | | | 77654 | UninstallSeq property not found in database
10/22/14 11:18:46:938 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Users/MikeTessersComputer/Library/Preferences/Adobe/dynamiclinkmediaserver". Check and correct folder & parent directory permissions and then try again.(Seq 1)
10/22/14 11:18:46:938 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1)
10/22/14 11:18:46:938 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Users/MikeTessersComputer/Library/Preferences/Adobe InDesign". Check and correct folder & parent directory permissions and then try again.(Seq 2)
10/22/14 11:18:46:938 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)
10/22/14 11:18:46:938 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 3)
10/22/14 11:18:46:938 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 3)
10/22/14 11:18:46:938 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Startup Scripts CC/Adobe Photoshop". Check and correct folder & parent directory permissions and then try again.(Seq 4)
10/22/14 11:18:46:938 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 4)
10/22/14 11:18:46:938 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 9.0/en_US/Extensions". Check and correct folder & parent directory permissions and then try again.(Seq 5)
10/22/14 11:18:46:938 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 5)
10/22/14 11:18:46:938 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 9.0/en_US". Check and correct folder & parent directory permissions and then try again.(Seq 6)
10/22/14 11:18:46:938 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 6)
10/22/14 11:18:46:938 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 9.0". Check and correct folder & parent directory permissions and then try again.(Seq 7)
10/22/14 11:18:46:938 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 7)
10/22/14 11:18:46:939 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0/en_GB/Extensions". Check and correct folder & parent directory permissions and then try again.(Seq 8)
10/22/14 11:18:46:939 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 8)
10/22/14 11:18:46:939 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0/en_GB". Check and correct folder & parent directory permissions and then try again.(Seq 9)
10/22/14 11:18:46:939 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 9)
10/22/14 11:18:46:939 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0". Check and correct folder & parent directory permissions and then try again.(Seq 10)
10/22/14 11:18:46:939 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 10)
10/22/14 11:18:46:939 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign". Check and correct folder & parent directory permissions and then try again.(Seq 11)
10/22/14 11:18:46:939 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 11)
10/22/14 11:18:46:939 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/ro_RO". Check and correct folder & parent directory permissions and then try again.(Seq 12)
10/22/14 11:18:46:939 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 12)
10/22/14 11:18:46:939 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/en_GB". Check and correct folder & parent directory permissions and then try again.(Seq 13)
10/22/14 11:18:46:939 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 13)
10/22/14 11:18:46:939 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/el_GR". Check and correct folder & parent directory permissions and then try again.(Seq 14)
10/22/14 11:18:46:939 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 14)
10/22/14 11:18:46:939 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEPServiceManager4/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 15)
10/22/14 11:18:46:939 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 15)
10/22/14 11:18:46:940 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEPServiceManager4/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 16)
10/22/14 11:18:46:940 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 16)
10/22/14 11:18:46:940 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEP/extensions". Check and correct folder & parent directory permissions and then try again.(Seq 17)
10/22/14 11:18:46:940 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 17)
10/22/14 11:18:46:940 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEP". Check and correct folder & parent directory permissions and then try again.(Seq 18)
10/22/14 11:18:46:940 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 18)
10/22/14 11:18:46:940 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 19)
10/22/14 11:18:46:940 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 19)
10/22/14 11:18:46:940 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 20)
10/22/14 11:18:46:940 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 20)
10/22/14 11:18:46:940 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe Photoshop CC 2014/Plug-ins". Check and correct folder & parent directory permissions and then try again.(Seq 21)
10/22/14 11:18:46:940 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 21)
10/22/14 11:18:46:940 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe Photoshop CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 22)
10/22/14 11:18:46:940 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 22)
10/22/14 11:18:46:940 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014/Plug-Ins". Check and correct folder & parent directory permissions and then try again.(Seq 23)
10/22/14 11:18:46:940 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 23)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014/Plug-Ins". Check and correct folder & parent directory permissions and then try again.(Seq 24)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 24)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 25)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 25)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 26)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 26)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized/Extensions.localized". Check and correct folder & parent directory permissions and then try again.(Seq 27)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 27)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized/Extensions.localized". Check and correct folder & parent directory permissions and then try again.(Seq 28)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 28)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized". Check and correct folder & parent directory permissions and then try again.(Seq 29)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 29)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized". Check and correct folder & parent directory permissions and then try again.(Seq 30)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 30)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 31)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 31)
10/22/14 11:18:46:941 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 32)
10/22/14 11:18:46:941 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 32)
10/22/14 11:18:46:942 | [ERROR] | | OOBE | DE | | | | 77654 | DF037: Unable to delete directory "/Applications/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 33)
10/22/14 11:18:46:942 | [WARN] | | OOBE | DE | | | | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 33)
10/22/14 11:18:46:942 | [INFO] | | OOBE | DE | | | | 77654 | Completing un-installation for payload at /Library/Application Support/Adobe/Uninstall/CommonUninstall.db
10/22/14 11:18:46:942 | [INFO] | | OOBE | DE | | | | 77654 | Physical payload uninstall result:0
10/22/14 11:18:47:030 | [INFO] | | OOBE | DE | | | | 77365 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 -
Is there a way I can 'select all' for downloading purchase files via family sharing instead of selecting each file or folder one at a time?
or home sharing
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Lightroom trial doesn't show complete menu selections or import button. Also get error message on launch: An error occurred when attempting to change modules. I am unable to find/see the following file to try renaming the SLCache and SLStore files: System Library/Application Support/Adobe. Any ideas? I only have 16 days left on the trial and have been unable to get it to work on my Macbook Pro. This is all I am seeing after Lightroom opens. Thanks!
Thanks to both of you for attempting to help. I finally figured out what was wrong . . . it was a Permissions problem. Very frustrating, but after scouring the troubleshooting tips I finally found the one that solved my problem. I had to add a User and give it Read/Write privileges to Lightroom. The file I had to add the User to was Hidden on my Mac, so that added an even bigger challenge to the mystery. Only a few days left on my trial version! I hope I have time to try it out!
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Why are the downloaded files unable to be extracted?
I've downloaded, or attempted to download the first app 3 times. An hour later a message stating that the files are unable to be extracted. I have Windows 7 and don't understand how interesting this thing can be if it's this hard to simply download the stuff I've already paid for. Not looking forward to Photoshop. Please help.
The downloads are huge and if you have an iffy internet connection they are probably stopping before being fully downloaded, which the extraction process can detect and give an error about.
You might try another browser or at least clear your cache on the browser you’re retrying on, so it doesn’t continue to use the partially downloaded file.
It also could be a virus-scanner or other internet-protection that is blocking access to the file once it is downloaded, so you might disable those sorts of things for the time you’re downloading, although make sure you’re download from an Adobe site, not somewhere else. -
UCCX 8.0 CAD: Can you disable auto update? Error: "unable to download file" Could not open request.
I have a UCCX 8.0 (2) Installed.
Users here have limited access via proxy. Now everytime i try to run the CAD or CSD, i get the error:
"unable to download file" Could not open request.
It seems to want to install or check for an update.
The work around i have found is to go to the CAD directory and change the update.exe filename
C:\Program Files (x86)\Common Files\CAD\bin\update.exe
i dont want to have to do this for every user as i possibly want the update.
Is there a way to allow or bypass proxy on CAD?
Regards
JI had this problem before - to resolve it I disabled the proxy in internet explorer settings.
You'll need to make sure the CAD version matches your UCCX server version. Otherwise you may run in to issues.
Brian -
I am running Photoshop CC 2014 on iMac OS X and have recently had to reinstall the OS following upgrade to an SSD. I cannot update Photoshop as it says it is unable to extract the downloaded files (U44M1/2010). Should I reinstall Photoshop and Bridge from scratch or is there an easier way?@@ !
Sounds like you transferred programs from another drive? This isn't a very good way to do it. Yes, re-install the Adobe apps.
Benjamin -
Attempting to update Bridge CC and Photoshop CC 2014 from the Creative Cloud program generates error "Unable to extract the downloaded files. Press Retry to download again.(U44M1I210). I am running Windows 7. Previous traffic on this topic has not helped my situation.
Please clean AAM cache By deleting following folder contents:
For Mac:
· /Volumes/%Volume Name%/Users/%Username%/Library/Application Support/Adobe/AAMUpdater/1.0
For Win:
· C:\Users\\AppData\Local\Adobe\AAMUpdater\1.0
Then try running Updates.
Regards,
Ashutosh -
i am using Mac OS X Lion 10.7.3 with Safari 5.1.5, to download files i use secondary click then followed by download linked file, now i am unable to download by that way previously i did. why? please help me downloading files using that way
What happens when you try?
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