Unable to select repair option

I am attempting to send in my iPhone for repair, so I am going through the steps (describing the issue, etc.) It then comes to the 3rd step for Additional Information and asks "If Apple determines that the product is ineligible for covered service, tell us how you would like to proceed" and your options are "return my product without service" or "I will pay for the service". I am not able to select "I will pay for the service", is there a reason why?

I'm sorry if I was unclear. If the product has physical or liquid damage and you pay the $199 price then they will replace it no questions asked. If the product is covered by the warranty and you send it in without paying and they find the damage they will send it back unrepaired. At that point you would need to pay the OOW price due to damage and they will then replace it.
If you send it in for repair and there is no damage and they can reproduce the issue you are having they will repair or replace the device under warranty without you having to pay for anything.

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