Unable to select restore or update button in ipod updater

I'm trying to fix my ipod mini. I get the folder with an exlamation mark when it's turned on. I've learnt that I probably need to restore my ipod. I've just downloaded the latest version of itunes and the ipod updater but each time I get the dialog box which asks me to choose Restore or Update, the buttons are greyed out and I'm unable to select either of them? It doesn't seem to recognise when I've attached my ipod via the usb cable? Can anybody help?

http://www.kelleytown.com/ikelleytown.htm#DriveLetter if your ipod is assigned to drive letter c this will help you. If your pimary drive is anything other than C ipod has problems. Use that tutorial in the link to manually assign a drive letter to your ipod. I changed it from C to I and it worked fine. Hope this helps.

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HT201210 Error 37 after selecting 'Restore and Update' from iTunes

Error 37 after selecting 'Restore and Update' from iTunes.
3GS had been working perfectly fine.
Now it's a Brick.
<Edited by host>

Update and restore error messages on iPhone and iPod touch

I selected restore factory settings on my ipod touch but now after restart it stuck on apple icon what will i do anybody help me out plz,even it's not appering on itunes on my p.c

i selected restore factory settings on my ipod touch but now after restart it stuck on apple icon what will i do anybody help me out plz,even it's not appering on itunes on my p.c

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Iam unable to switch using the stop button in IPOD

whenever a song/video is played iam unable to switch off the IPDOD but if press the menu button for some 6 seconds and then press the hold button iam able to switch off.If the song/video is not played then if i press the hold button iam able to switch off without any problem.

When a song is NOT playing, press and hold the Play/Pause button. THis is how you shut off the iPod. Then, you can engage the Hold switch to ensure you don't accidentally turn it back on.
CHeers
!-Bryan

In SRM Portal, while doing carry out sourcing, unable to select "Create Draft" Button Choice.

Hi,
In SRM Portal, while doing carry out sourcing, we are unable to select option "CREATE DRAFT" Button choice. We have two users, one with standard role "/SAPSRM/ST_PURCHASER - SAP SRM: Strategic Purchaser" for whom Create draft is working fine. Another user who has the custom copied version of this role is not able to Create Draft since the button choice option is not opening for him.
Web dynpro component - /SAPSRM/WDC_DO_SOCO_GAF_2
View - V_AO_SOCO_GAF_2
Could you please help me to locate the code where this button choice is populated? What are the parameters that need to be checked in Roles to identify the reason for this wrong behaviour with custom role?
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Jeena

Hi,
Check entries in SM30 --> /SAPSRM/V_SOCO but, there should not be any issues here, as you are telling that it is working for Standard Role.
Please overwrite the Z role one more time, and ensure that you have given proper authorization in the Org Level of the Role and regenerate the profile. It should work.
Ganapathi

Just downloaded ios 7.0.4 for my iphone4 and backed up before doing so. Now that it's been updated and restored I keep being asked to setup my iphone. When I select restore from itunes I keep getting stuck on setup iPhone. Cant get back in phone!

I backed up the phone and updated to ios 7.0.4 which took about 2 hours. Now the phone powers on and says hello in different lagnuages and says to slide to setup. I am asked to choose a network and then if I want to setup as a new iphone, restore from icloud or restore from itunes backup. When I select restore from itunes the screen says "connected to itunes". In itunes I select restore from backup however after a few seconds itunes says that it cannot restore beause there is not enough free space on the iphone. During this attempt to restore I see the home screen and my screen saver and everything for a split second, then the phone powers off.
I see in itunes that all of my photos and data are still on the phone however I cannot get into the iphone.

Have you tried restarting or resetting your iPhone?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
No data will be lost.

IBooks 3.1-all PDF books in my Collections disappear after updating to 3.1 on iPad 4 ios 6.1.2! How do I recover or revert to previous version? (Can one do selective restore of back on iTunes?)

Just updated iBooks app on my iPad 4 to ver 3.1. Upon launching iBooks 3.1 briefly saw my PDF books on my Collections bookshelves then they suddenly disappeared! (Purchased Books are still present)
How do I recover all my PDF titles in my Collections?
Can one revert to the previous version of iBooks?
How can one do a selective restore from iTunes backup of iPad on PC? (Don't have iBooks running on Mac/PC)

You've tried tapping on the Collections button at the top of the bookshelf to see if they are in a different collection ? If not then do you have a copy of them in the Books part of your computer's iTunes library (though PDFs aren't iTunes purchases, if you've done 'transfer purchases' whilst they were on the iPad then they should have copied over) ?
ibooks and PDFs aren't included in a device's backup, so if they aren't in your computer's iTunes library and/or you don't have your own backup copy of them then they won't be on your computer (for info there isn't an iBooks app/program for a Mac or PC).

TS1702 my apps store screen won't move off Newstand. I am unable to select any options eg; updates

My apps store screen seems to be frozen on Newstand. I am unable to move from this section. I an unable to select any other alternatives eg; when I select updates nothing happens. When I select select categories nothing happens.

Try closing the App Store app completely and see if it works properly when you re-open it : from the home screen (i.e. not with the App Store 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the App Store app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Since I've updated to iOS 6 I am unable to use the next/back buttons from Headphone for audio book chapters.

Since I've updated from iOS 5 to iOS 6 I am unable to use the next/back buttons from Headphone for audio book chapters.
This is working fine for albums but are broken for audio books.
The back button refers always to the first chapter of the audio book (very annoying if you are in the middle of an audio book) and the nex button goes one level higher back to the selection of the audio book itself.
In iOS 5.0 it was still possible to navigate throught the audio book chapters using these buttons.
This still happens in iOS 6.1.
Is this a known bug?
Does any solution exist?
Thx,
Oliver

To gdgmacguy your a f****** idiot for one I'm having the same problem as pennymar. And you tell me to quit whinning. You got more problems then the iOS 6 you did not answer my question nor the other 13 or whatever you replied to within a 30 min time frame. You must got nothing better to do then to harass people and to pretend you know something about apple products. Which you don't from what I've read the other advices you should have gave to other people. But you didn't you replied a question back to the people asking a question. So if your not gonna use these community forums the right way don't use them at all.

Error 21 unable to restore after update

Hello,
I recently tried to download the new update as it pestered me everytime I plugged my iPhone in (think it was 4.1). It failed, and as a result it said that I had to restore my iPhone. So I go to restore it and now it says unable to restore (error 21).
I literally have no clue what's going on. Anybody out there offer me any suggestions or advice on how to fix this problem?
Thank you for your time!

*Error 20, 21, 34, 37:* These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue: http://support.apple.com/kb/TS3125 .
Source: http://support.apple.com/kb/ts1275
*Basically you need to disable your Anti-virus software and then do a DFU restore.*
*How to DFU Restore.*
1.) Open iTunes and connect the iPhone.
2.) Press and HOLD the Home button AND the Sleep/Wake button at the same time.
3.) After the screen turns off, +LET GO+ of the Sleep/Wake button and +CONTINUE HOLDING+ the Home button.
4.) iTunes will pop up a message telling you that it has detected an iPhone in Recovery Mode. (You can let go of the Home button now.)
5.) Click 'Restore' to restore your phone to Factory settings.
Also, try updating to the latest version of iTunes before you do this.

TS3694 I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at al

I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at all, and I really have no idea what to do. It is just a black screen, and occasionally the white apple will appear as if it were turning on, but it won't turn on. I just need some suggestions on what to do!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have restored and updated and I get a message saying WE'RE SORRY, WE ARE UNABLE tO COMPLETE wITH YOUR ACTIVATION AT tHIS MOMENT, PLEASE TRY AGAIN LATER, OR CONTACT CUSTOMER CARE would like to know which means that message and I have to do to activate

Hi, I have a iphone 4 with IOS 5.1.1 baseband 04.12.01 AT&T recently release me but I have presented a problem with the activation of the device, I have restored and updated and I get a message saying WE'RE SORRY, WE ARE UNABLE tO COMPLETE wITH YOUR ACTIVATION AT tHIS MOMENT, PLEASE TRY AGAIN LATER, OR CONTACT CUSTOMER CARE would like to know which means that message and I have to do to activate hopefully help me with this problem and I have 3 months with the phone saying same message ...
thank you very much ...

but can not be unlocked
If the phone was NOT unlocked, it can't work or be activated with any other carrier than AT&T. It CAN'T be used with Tigo or Movistar.
Your post makes very little sense. Maybe you can get some help with English.

I updated to ios7 and got the set up asst and selected restore from back up.... can't get itunes to do the restore as it wants me to turn off find my iphone, but I can't access anything on my iphone to turn off as I am in ios set up assistant

I updated my iphone 4 to ios7.04 in itunes. In itunes, it appears that all my data/apps/music/etc are on the phone (but I cannot see anything on phone itself except setup screens). I am getting the ios7 setup screen on my iphone. I have selected my language, selected my wifi netowork, enabled location services, and chosen resore from itunes back up. Next screen I get says to connec to itunes, which I did. In itunes, I select restore from backup. I then get a message that I need to disable "find my iphone " "Go to iCloud Settings on your iPhone and turn off Find My iPhone before restoring your iPhone." I cannot go to any settings on my iphone as I cannot get past the connect to iturnes screen! I have also tried not enabling location services and that made no difference. I cannot get to anyplace on my iphone except the ios setup first few screens. I am going crazy, there must be some simple thing I have missed! Any help appreciated!

I found a way to get to my data. So do not need remedy at this time.
fwiw, I changed my ios7.04 setup answer of restore from itunes to new iphone. Eventually that allowed me to set up icloud, then turn off find iphone, restore. Very strange ios update.

HT1414 there is no "check for UPDATE" or "restore ur iphone " buttons on main screen of itunes..

hi
i have iphone 4s runing on 7.0.4 ios
i recently updated my windows to 8.1.
earlier i used to use windos xp.
as soon as i started windows 8.1, there is no "check for UPDATE" or "restore ur iphone " buttons on main screen of itunes..
how shd i update or restore my iphone now..?
is there any settings
regards
jayesh

Windows doesn't detect iPhone: http://support.apple.com/kb/ts1538

HT201263 my iphone is unable to restore or update, it says the iphone could not be restored. this device isn't eligible for the requested build.

my iphone is unable to restore or update, it says the iphone could not be restored. this device isn't eligible for the requested build.

sounds like your phone was jailbroken. If this is the case, you're hosed.

Unable to select restore or update button in ipod updater

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