Unable to select the picture shown anymore on BBM and other programs
Hi everyone!
Device info
Your carrier: Rogers
Model info and OS version: 8900, v4.6.1.250
Apps and free space
File free before and after a battery remove/replace: 82679615bytes
Did a battery pull fix your issue: Nope
Apps installed and their version if possible: BBM 5.0.0.33
BT device model/version (you will have to look at the BT device):
When writing your question
My only issue is that I am no longer able to view or change my profile pic on BBM (or view my friends pics), which also effects other IM programs, such as whatsapp, but I can see the pic on MSN.
What is worth a thousand words
Sorry no pics to show. Just imagine not being able to see your profile pic or others in BBM
Thanks for your help.
Hello Cybrex and welcome to the BlackBerry Support Community Forums.
I suggest you upgrade your handheld software to 5.0.0.822, available on Rogers download site here.
To update your device see KB03621 for instructions.
Also, there is an updated version of BlackBerry Messenger available at www.blackberry.com/bbm
After doing the updates, let me know how you make out.
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!
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