Unable to send BBM & PIN to a specific contact only with foreign sim card

With just one contact on my 9700 (TIM Italy) I suddenly can't bbm or pin. He can send me messages, but not me to him. Pin says service blocked. 
if i remove my sim card and i use one from the same country as him, it works!!
i'm in italy and he's in south america and when im there, using a local sim card it works perfectly.
somebony can help me?
i've contact the both carriers and they say it is all ok with my and his data plan, i've contact rim trought twitter but they didn't help me.

We definitely understand your frustrations Lukemilano but this is just a peer-to-peer support forums and we are not Technical Supports who work for RIM, we are also Blackberry users who support one another.
If you want Expert and Professional Solutions, you may access this website for Blackberry's fee-based support for Consumers, Corporate Administrators, Wireless Service Providers and Developers. They also have the Incident-based support. Hope this helps you find the solutions.
http://www.blackberry.com/contact/
Ron
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

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