Unable to send email messages
I have been unable to send email messages for two weeks. Error messages are "cannot connect to SMTP mail server. Contact Internet Service Provider"
Please see http://customer.xfinity.com/help-and-support/internet/email-client-programs-with-xfinity-email/. What email program or app are you using?
Similar Messages
-
Yahoo Email - "Protocol layer unable to send a message"
I have just received a new Q10 but when I try to send an email on my Yahoo! account it will not send and I get the error Protocol layer unable to send a message. Anyone have any ideas on what to do?
I have tried turning SSL on an doff and using different socket numbers.I think I have fixed this. I used this tool https://consumersupport.webapps.blackberry.com/eavt/app.php?page=form but it actaully said the server and port I used was invlaid but it seems to have worked
-
Message on iPhone: unable to send email - exceed sending limit. How do I fix?
Getting message Unable to Send Email ... exceeded sending limit. How do I fix?
Settings>Messages>Send & Receive at>You can be reached by iMessages at> Select your iPhone number if it appears in the setting. If it does not appear, sign out of messages on the phone and the iPad, start all over again and sign in on the phone first to make the number accessible on the iPad.
Link your phone number and Apple ID for use with FaceTime and -
Unable to send email from iPhone or ipad, Unable to send email from iPhone or ipad
Recently, I have become unable to send emails from my comcast email account. I tried uninstalling and reinstalling the account, but get an error (Cannot send. Username or password for Comcast invalid). The username and password are correct, though, as my email works fine on my non-Mac laptop. Any suggestions?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say “Cannot Connect to Server”?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
Gmail Account Will Not Connect to Gmail Server
http://support.apple.com/kb/ts3058
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to delete ALL mail messages from iPhone/iPad in one step
http://www.conferencesthatwork.com/index.php/technology/2014/01/how-to-delete-al l-mail-messages-from-iphoneipad-in-one-step/
How to add, send and open iPad email attachments
http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
Importing a Contact List CSV to the iPad
http://techchannel.radioshack.com/importing-contact-list-csv-ipad-2235.html
iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
How to delete an email account on your iPad
http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
Cheers, Tom -
I have set up two email accounts on my iphone4, one with tiscali, my ISP, and the other on gmail. I am able to receive emails on both accounts, and can send emails from my gmail account, but am "Unable to Send Email" from my tiscali (talktalk) account. I get the error message "A copy has been placed in your Outbox. The sender address "name"@tiscali.co.uk was rejected by the server".
Hi apmichael,
If you are having issues sending email from one of your mail accounts on your iPhone, you may find the following article helpful:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Regards,
- Brenden -
Unable to send email from content server
Hi,
I have a requirement of sending the notification email to user from the stellent when he subscribe to it.To test it i logged in to content server as sysadmin.
Administration->Actions->Send test email.
I had filled some dummy data and when i click on send it gives me a error
Content Server Request Failed
Unable to send email. Could not send mail message from [email protected] with subject line: Test email from Content Server.
intradoc.common.ServiceException: !csMailCouldNotSend,[email protected],Test email from Content Server
at intradoc.server.InternetFunctions.sendMailToEx(Unknown Source)
at intradoc.server.SystemAuditHandler.sendEmail(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at intradoc.common.IdcMethodHolder.invokeMethod(Unknown Source)
at intradoc.common.ClassHelperUtils.executeMethodReportStatus(Unknown Source)
at intradoc.server.ServiceHandler.executeAction(Unknown Source)
at intradoc.server.Service.doCodeEx(Unknown Source)
at intradoc.server.Service.doCode(Unknown Source)
at intradoc.server.ServiceRequestImplementor.doAction(Unknown Source)
at intradoc.server.Service.doAction(Unknown Source)
at intradoc.server.ServiceRequestImplementor.doActions(Unknown Source)
at intradoc.server.Service.doActions(Unknown Source)
at intradoc.server.ServiceRequestImplementor.executeActions(Unknown Source)
at intradoc.server.Service.executeActions(Unknown Source)
at intradoc.server.ServiceRequestImplementor.doRequest(Unknown Source)
at intradoc.server.Service.doRequest(Unknown Source)
at intradoc.server.ServiceManager.processCommand(Unknown Source)
at intradoc.server.IdcServerThread.run(Unknown Source)
Caused by: intradoc.common.ServiceException:
at intradoc.common.SmtpClient.sendMail(Unknown Source)
at intradoc.server.InternetFunctions.sendMail(Unknown Source)
... 21 more
Caused by: java.lang.Exception: !csSMTPInvalidMessage,"System Administrator" <[email protected]>!csSMTPUnableToFindRecipients,1
at intradoc.common.SmtpClient.writeMultiMsg(Unknown Source)
... 23 more
Caused by: java.lang.Exception: !csSMTPResponseIndicatesFailure,550 5.7.1 Unable to relay for [email protected]
at intradoc.common.SmtpClient.writeMsg(Unknown Source)
... 24 more
I had set the internet configration in admin server to this values..
HttpServerAddress=blrdxp-rchithul.corp.capgemini.com
MailServer=BLREX002.corp.capgemini.com
[email protected]
SmtpPort=25
HttpRelativeWebRoot=/idc/
CgiFileName=idcplg
UseSSL=No
WebProxyAdminServer=true
But i am still getting the error.kindly help me...
Thanks in Advance
Regards
RakeshHi Rakesh,
You have to request you Network team to add the ip address of the machine where you have installed content server to your Exchange Server.
Let me know if it works.
Deepak -
IPhone 6 is unable to send email because the sender address was rejected by the server
When I try to send emails from my Microsoft Outlook for Mac, I get a message that says "Unable to Send Email. A copy has been placed in your Outbox. The sender address was rejected by the server." I've checked all the settings (it is a POP account). I've deleted and re-installed. Any suggestions??
Please see this article on setting up an email account using the shaw mail server.
https://community.shaw.ca/docs/DOC-2181
Good luck Friend. -
Tired of getting "Protocol layer was unable to send a message" - Update to 10.2
I'm extremly glad to report that RIM has finally resolved the ongoing "protocol layer" failure to send email from certain types of accounts.
A while back they post this not working solution:
KB33736 "Protocol layer was unable to send a message" when replying to an email on the BlackBerry 10 smartphone
Resolution: Upgrade to BlackBerry 10 OS version 10.1.0.1465 or higher. Contact the wireless provider to confirm availability.
10.1.0.1465 or higher FAIL
But 10.2 WORKS - Woohoothere are two articles from the public knowledge base about that error, for very different reasons.
KB33736 "Protocol layer was unable to send a message" when replying to an email on the BlackBerry 10 smartphone
KB34009 "MessageStatus: Protocol layer was unable to send a message" is displayed when sending email with an attachment on a BlackBerry 10 smartphone
The search box on top-right of this page is your true friend, and the public Knowledge Base too: -
I am unable to send emails using iCloud, but am receiving.
I am unable to send emails using iCloud from both my laptop and my ipad. I am paying for 25Gb of storage and am only using 3Gb at the moment. I get the following message " Your email has been placed in the Outbox as you have exceeded your limit for sending emails". I have not sent any emails today at all!
http://support.apple.com/kb/ht4863
Or contact Apple: https://getsupport.apple.com -
Since yesterday I'm unable to send emails on any of my Apple devices. The revert is that I have exceeded the maximum number of emails per day, but I had only sent out 24 with no bulk emailing - (much less than 1000 recipients as per the website) and I'm STILL not able to send emails. Any advice on how to solve this?
I have asked a moderator to provide assistance, they will post an invite on this thread.
Once you get a reply, if you click on their name, you will see a screen like this. Click on the link as shown below.
Please do not send them a personal message, as they may not be on duty for a long time, and your message will not be tracked properly.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones. -
Unable to send emails in Windows Live
Since installing the last update on Windows Live I've been unable to send emails and get the following message:
The server does not support a SSL connection.
Subject 'Re: Northern history'Server Error: 250Server Response: 250 8BITMIMEServer: 'mail.btinternet.com'Windows Live Mail Error ID: 0x800CCC7DProtocol: SMTPPort: 25Secure(SSL): Yes
I would really appreciate some help with this, I've tried using BT yahoo mail instead but miss the ability to request a read receipt, something I found invaluable for my work.
Thanks in advance.
Solved!
Go to Solution.nic54 wrote:
Since installing the last update on Windows Live I've been unable to send emails and get the following message:
The server does not support a SSL connection.
Subject 'Re: Northern history'Server Error: 250Server Response: 250 8BITMIMEServer: 'mail.btinternet.com'Windows Live Mail Error ID: 0x800CCC7DProtocol: SMTPPort: 25Secure(SSL): Yes
I would really appreciate some help with this, I've tried using BT yahoo mail instead but miss the ability to request a read receipt, something I found invaluable for my work.
Thanks in advance.
Hi.
You have an option set that is incorrect I'm afraid.
In the Account properties, have a look at the Advanced tab, and make sure that the first option (This server requires a secure conection) is not ticked.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures -
I just upgraded to an i5 and am unable to send emails. I can receive them however every time I try to send an email I get an error message saying my username and or password is incorrect. My settings are exactly the same as they were on my old phone... Any ideas?
Contact your email provider and verify you have the correct settings
-
Unable to send email javax.mail.MessagingException: 553 Domain require
Hello
When sending a test message using One to One fulfillment I get the following message
unable to send email
javax.mail.MessagingException: 553 <UNSET>... Domain name required"
Has anybody got this message before? how did you resolve it?
Thank you
Kind Regards
EvaSee if there is any space in the name of the email server. If yes, remove the space and stop and start the fulfillment server.
HTH -
TS3899 Why can't I send email messages after 7.1?
Why can't I send email messages after 7.1?
Hi Honeylev,
Welcome to the Support Communities!
The article below will walk you through the troubleshooting steps for email on your iPhone:
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
I hope this information helps ....
Have a great day!
- Judy -
Unable to send email-ends up in my outbox
Apple mac desktop-OSX 10.9.4
For the first time in years I have been unable to send emails. Each time they end up in my outbox. Any suggestions?Hello brianfromhorsham,
The article linked below details some useful troubleshooting steps and information that can help get your messages sending again.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
Cheers,
Allen
Maybe you are looking for
-
Hard Drive failure.. .heart attacks definitely on the horizon
Hi everyone, I'm hoping someone out there with experience can lend a hand. I have a Powerbook 15 bought in January 04. Over the past few days it had been making strange sounds and freezing up occasionally. I turned it on this morning..and it apparent
-
I have only used Firefox for a couple of weeks. It worked fine at first, but at one point it started a problem of me not being able to navigate through web sites or within a web sight easily. I could click on the arrows for back and forward and more
-
How to upload a file..or image
hey all i am facing a problem i have to make a customize web application which need the uploading of images in it.... i am not getting any way to upload the image...plz help me. out
-
Billing[release to accounting]
dear all, i am stuck up with a small problem in billing i.e. after assigning the G/L accounts, i wanted to check weather the release of accounts is taking place or not, so i had a look on billing and clicked on the "release to accounting" then i came
-
Deploying internal and external wireless users
what i have npw AP1232AG, WLSM and SUP720. i,ve implemented wlan for our internal users, via fast secure roaming. Now i want to setup the connection for external users. i have a seperate internet connection for external users . what is the best metho