Unable to send fax from pdf in XI

How can I send a fax from a pdf in XI?

There is the obvious, print the pdf and bring it to a fax machine. Since that is not what you want you must tell us about your OS and the fax software you are using on your computer. In most cases, you can print to a fax printer driver and that should work.

Similar Messages

  • Unable to send fax from computer

    Hi,
    I'm unable to send faxes from my computer (e.g, from Word). I get a message: "The device is disconnected or powered off", which is not true.
    The printer is an HP  LaserJet 1536dnf MFP.
    The OS is Windows 7 Ultimate, 64-bit, with 8 GB RAM.
    I have updated to the latest firmware from the HP site, and have downloaded the latest appropriate driver package for this printer from there as well (hp_M1530_MFP_full_Solution_usb_n_w.exe)
    The installation goes normally, and there are no error messages.
    The printer is working fine. I am able to print and scan from the computer without problems. I am also able to fax directly from the printer without problems. The only problem is not being able to send a fax directly from the computer.
    For instance, in Word (the latest version), when I print to the HP fax printer (which has indeed been installed correctly on the computer), I get a message that the doc has been send to the printer. But no screen pops up letting me type a phone number, and after about 1 minute I get this error: 
    Have been on the phone for several hours to HP support, and although they did a complete uninstall, and reinstall, the problem persists.
    I also downloaded and ran this file from HP: HPLJ_M1530_Fax_IE_11_utility.exe, which is meant to resolve a very similar issue for people who have this Microsoft KB installed (KB2898785), which somehow interferes with the fax exactly as I have described. I do indeed have that Windows update installed. However, running the file did not solve the problem, and there seems to be no way of uninstalling that KB.
    So I am at a loss, and would appreciate any help, if anybody can think of anything.
    Many thanks
    Tim

    Hi @Tim613 ,
    I see by your post that you are unable to send a fax from the computer. I would like to help.
    Since you are able to print and scan from the computer, you don't have a communication issue. The printer will also send a fax, so it isn't a hardware issue. It sounds more like something possibly on the computer is blocking the fax communication.
    The Toolbox doesn't support Windows 7 64 bit, but you should still be able to fax through Third Party Software. (Word) Which you have already tried and it didn't work.
    I would disable all the start up programs and temporarily turn off the Antivirus Software to see if there is a program interfering in the back ground. How to use MSCONFIG . Click on the start up tab and click disable all.
    Try sending a fax again.
    Then you will have to go back and enable the startup programs and turn the Antivirus Software back on again.
    Let me know the outcome.
    Have a wonderful day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Can't send fax from Laptop to printer Photosmart 7525

    I'm unable to send fax's from this laptop to the fax at this time. Would like to know if malware or anti virus software could be the problem? It had been working in the past! I have malwarebites & panda cloud antivirus installed on this machine!

    Hi centerfire,
    Welcome to the HP forums!
    I'm sorry to hear you've been having issues faxing, but I will do my best to help you out
    Are you trying to send a fax to the Photosmart 7525 using the PS 7525 software on the PC?
    If not, what program/app is it you're using to fax from your PC to your printer?
    Are you able to use the fax on the machine (PS 7525) to send/receive to other fax machines?
    Any other details you can provide would be great, and then I will do my best to offer some suggestions!
    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

  • HT3529 i am unable to send sms from my iphone 4s

    i am unable to send sms from my iphone 4s

    Try Settings > General > Reset > Reset Network Settings.
    If that does not resolve, SMS is a carrier feature, contact the carrier.

  • We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is: Cannot send mail. The user name or password for iCloud is incorrect.

    We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is:>> Cannot send mail. The user name or password for iCloud is incorrect.

    About ~20 hours later, this ended up solving itself. We can send email using the '.icloud' email from both the iPad and iPhone.  Advise would be 'wait' before you start seeking alteranatives like yahoo, hotmail, etc.  This definitely is a convenient way to keep all your 'cloud' information in a centralized place, including the common email...

  • My email account was hacked. Had to change email password, now unable to send email from my ipad

    My email account was hacked. Had to change email password, now unable to send email from my ipad. I am such a novice technically, and have no clue what to do. Please help!

    Hi Skiddishchloe,
    I'm sorry to hear you are having issues with your email account and your iPad. If you are having issues sending mail from your iPad after changing your email password, you may find the information and troubleshooting steps outlined in the following article helpful:
    Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
    Sincerely,
    - Brenden

  • Unable to send Mail from POP account

    I have an Iphone 4 and have upgraded the IOS from 5-1 to 6.1.3. Since then I have been receiving all my mails but i have been unable to send mails from my POP account. the notification "Cannot Send Mail. A copy has been placed in your Outbox. The receipient, "xxyyzz @ gmail . com " was rejected by the server" displayed. Please Help. the same thing happens when I configure my POP account on my Son's Iphone4, and there is no problem in receiving and sending mails from my Outlook. Please Help!!!!!
    Can i revert back to IOS5.1.1?????

    Contact your email provider and get the correct settings to use for the outgoing mail server (SMTP) on a mobile device. If it's email provided by your ISP, they have likely blocked email from outside their network from relaying to prevent spam.

  • Unable to send email from iPhone or ipad, Unable to send email from iPhone or ipad

    Recently, I have become unable to send emails from my comcast email account.  I tried uninstalling and reinstalling the account, but get an error (Cannot send. Username or password for Comcast invalid).  The username and password are correct, though, as my email works fine on my non-Mac laptop. Any suggestions?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Using a POP account with multiple devices
    http://support.apple.com/kb/ht3228
    iOS: Adding an email account
    http://support.apple.com/kb/HT4810
    iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
    http://support.apple.com/kb/ht1694
    iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
    http://support.apple.com/kb/TS1944
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say “Cannot Connect to Server”?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    Gmail Account Will Not Connect to Gmail Server
    http://support.apple.com/kb/ts3058
    How to Delete Email on the iPad
    http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
    How to Mass Delete Emails from iPhone and iPad Inbox (with video)
    http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
    How to delete ALL mail messages from iPhone/iPad in one step
    http://www.conferencesthatwork.com/index.php/technology/2014/01/how-to-delete-al l-mail-messages-from-iphoneipad-in-one-step/
    How to add, send and open iPad email attachments
    http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
    How to Sync Contacts with Your iPad Using iTunes
    http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
    Importing a Contact List CSV to the iPad
    http://techchannel.radioshack.com/importing-contact-list-csv-ipad-2235.html
    iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iCloud: Create a group and add contacts to it
    http://support.apple.com/kb/PH2667
    eMail Groups - You can use a third party app that many users recommend.
    MailShot -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    Group Email -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
    How to delete an email account on your iPad
    http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
     Cheers, Tom

  • TS3899 I have set up two email accounts on my iphone4, one with tiscali, my ISP, and the other on gmail. I am able to receive emails on both accounts, and can send emails from my gmail account, but am "Unable to Send Email" from my tiscali (talktalk) acco

    I have set up two email accounts on my iphone4, one with tiscali, my ISP, and the other on gmail. I am able to receive emails on both accounts, and can send emails from my gmail account, but am "Unable to Send Email" from my tiscali (talktalk) account. I get the error message "A copy has been placed in your Outbox. The sender address "name"@tiscali.co.uk was rejected by the server".

    Hi apmichael,
    If you are having issues sending email from one of your mail accounts on your iPhone, you may find the following article helpful:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Regards,
    - Brenden

  • How do I set up the fax program so I can send faxes from my mac

    How do I set up the fax program so I can send faxes from my mac

    Do you have a fax machine or fax modem? If not, then you cannot fax over telephone lines, but you can subscribe to one of many eFax services.

  • Re: Sending fax from MacPro through multi-function printer.

         I am running OS 10.6.8 on my MacPro (Model4, 1), to which is attached a Brother MFC-440CN (with fax capability) through a router.  I am able to print, but when I try send a fax I receive the message "NO FAX MODEMS WERE FOUND."  I can send and receive fax documents directly through the MFC. Why is the fax not available to the MacPro? How can I resolve the problem?
         Thanks for your help.

    Problem solved!  At the Brother website, in the FAQS area, under "How do I send a PC-Fax in Macintosh," I found the following Solution:
    Description of Solution 200000017785
    To send a PC Fax follow the steps listed below:
    1.  Create a document in a Macintosh application.
    2.  From the application click FILE => PRINT. The Printer dialog box appears.
    Mac OS X 10.5.x - 10.6.x Users: Click the disclosure triangle beside the Printer pop-up menu to display configuration options.
    3.  Choose SEND FAX from the pop-up menu.
    4.  Choose FACSIMILE from the Output pop-up menu.
    5. Enter a fax number in the Input Fax Number box, and then click PRINT to send the fax.
    NOTE: If you want to send a fax to more than one number, click ADD after entering the first fax number.  The destination fax numbers will be listed in Destination Fax Numbers field.
    I would assume that this solution may apply to most other MFCs (HP, etc.), depending on an applications software.

  • Unable to send pic from Camera Roll via Message. The screen freezes up.

    Unable to send pic from Camera Roll via Message. The screen freezes up.

    Try closing the Photos app, as well as Messages by double tapping the home button, long pressing on one of these apps, then touching the minus sign above these two apps.  It will also be a good idea to restart the phone.  Then test your message again.  Hope this helps.

  • Problem sending Faxes from Change Order(IW32) in NW 2004s

    Hello Everyone,
    We have just recently upgraded our version of SAP from 4.6c and we have discovered an interesting issue when trying to fax shop papers from IW32.
    In 4.6c we had configured a output device in SPAD that would redirect the output to SCOT via SAPcomm to our Rightfax fax servers.  With the new version of SAP the functionality for creating an output device of type 'FAX' has been disabled since SAPConnect has replaced SAPComm.
    How we used to do this is we'd goto IW32, enter an order and choose the menu function Order/Print/Order you could then enter the device type and also the recipient's fax number and the country code.
    When we try this in the new system no fax is created, when we remove the device type (clear the box) we still do not create a fax output.  When we specify another device (i.e. printer etc) we get an error stating that this is not a Fax device and the request fails.
    Does anyone know of a way to correct this problem since our users would like to continue to fax shop papers from our system.
    Regards,
    James

    Juan,
    We are able to send faxes from SAP to our rightfax system without issues.  This is not the problem we are experiencing.
    The issue is when you try to fax something from IW32 via the option Print/Order/Print.  It requires a spool output device to be specified.
    Since you cannot create an output device of type FAX anymore and you cannot use another type of device type to send the fax we are trying to figure out how to get these printouts to be redirected to SAPConnect and SCOT.
    Regards,
    James

  • Can't send faxes from my HP Officejet Pro 8615

    Hello. I cant send faxes from my HP Officejet 8615.

    Hello @Dee53,
    Welcome to the HP Support Forums!
    I understand that you're experiencing issues when trying to send faxes from your HP Officejet Pro 8615 e-All-in-One Printer. I would like to assist you today with resolving this issue. However, in order for me to provide you with accurate support to resolve this issue with you I do need to clarify a few things.
    1. Are you using a dedicated fax line or is it shared with your phone?
    2. If the fax is shared with your phone, is there an answering machine or voice mail service on that line?
     If so, how many rings does it take your answering machine or voice mail to pick up on?
    3. Do you use distinctive ring?
    4. Are you using a DSL or VOIP phone line? If you're not sure you would have to ask your phone company.
    5. Are you getting an error message when trying to send a fax?
    6. Are you able to receive faxes?
    Once I have the answers to my questions above I will be more than happy to guide you to a solution. I look forward to hearing from you!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • What software do I use to send FAXes from my IMAC?

    What software do I use to send FAXes from my IMAC?

    I'd recommend looking in the Mac App Store for fax apps. BTW do you have a modem or do you have an AIO printer with fax capability?

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