Unable to send mail to importet contacts via address book

Hi all,
I've searched the web without finding a solution to my issue with one of my users, so I had to create my own thread.
My issue is that one of my newly employed users importet a large amount of contacts (over 3000) from his previous workplace (which worked after a little trouble via manually importing a .pst file), but when he tries to add contacts to a mail via address
book and send the mail, he receives a mail back with "the following recipient(s) cannot be reached"
I can resolve the issue by copying the mail address, under the contacts profile, and pasting it in the "Email" field, basically retyping the same mail. The mail will then go through without any return mail stating the above error. I could do the
same for all 3000 contacts, BUT that is a lot of time needed, which I would really like to avoid.
We are running Exchange 2010 and Office 2013.
I'm hoping for a fix from one of the clever minds in here!
Thanks in advance!

Hi,
Does the issue happen when sending mails to all these 3000 contacts? Please send test message by adding other contacts to a mail via Contacts in Address Book to check whether the issue can be reproduced.
Please make sure the latest patches and service packs are installed for your Outlook 2013. Additionally, please try the following test to narrow down the issue:
1. Please switch to People panel in Outlook, click a imported contact, click Email in HOME tab. Then send a message to check whether this message can be sent successfully.
2. Please open the Contact PST file in Outlook instead of import PST file. Then do step 1 to send test message and check whether the issue persists.
If the issue doesn’t happen when sending message to contacts in opened PST file, it indicates the Contacts which is saved in the PST file should be correct. The issue may be related to Contact resolved in Outlook client. Please create a new Outlook contact
or create a new Outlook profile to have a try.
Regards,
Winnie Liang
TechNet Community Support

Similar Messages

  • Sms messaging to multiple contacts via address book

    is this possible? i have all the contacts in one folder, but i just can't seem to figure out how to sms message them all at once.
    if this is possible, could someone please explain how to do this. thanks in advance.

    I still don't know how to do it. Well.. it doesn't matter!

  • Unable to send Mail from POP account

    I have an Iphone 4 and have upgraded the IOS from 5-1 to 6.1.3. Since then I have been receiving all my mails but i have been unable to send mails from my POP account. the notification "Cannot Send Mail. A copy has been placed in your Outbox. The receipient, "xxyyzz @ gmail . com " was rejected by the server" displayed. Please Help. the same thing happens when I configure my POP account on my Son's Iphone4, and there is no problem in receiving and sending mails from my Outlook. Please Help!!!!!
    Can i revert back to IOS5.1.1?????

    Contact your email provider and get the correct settings to use for the outgoing mail server (SMTP) on a mobile device. If it's email provided by your ISP, they have likely blocked email from outside their network from relaying to prevent spam.

  • Unable to SEND mail using Activesync in Exchange 2010 server on iPhone or Windows Mobile 6.1

    Hi All,
    We've been setting up a new SBS 2011 server for a client this week. Everything is working, except the staff have 4 x iPhones to connect with Exchange ActiveSync.
    There are 2 x iPhone 4's and 2 x iPhone 3Gs's. We can setup the Exchange accounts on each of the phones and they are all able to sync mail and calender etc with the server.
    The problem we have is when any of them try to send mail from the phone, it gives an error : "Cannot Send Mail - An error occurred while delivering this message" and it sits in the outbox on the phone.
    The newsgroups and forums are littered with people having issues with IOS4 and Exchange 2010 but most of these are from June-August 2010 when IOS4 version was around 4.00 or 4.01
    A lot of these people had iPhone 3 handsets running with IOS 3.1.3 which worked with Exchange 2010 but when they upgraded to IOS 4, they had this problem sending mail.
    It seems that for most of them, the fix came in the form of IOS version 4.1 which fixed the send issue for them.
    We have a variety of Hansets and IOS versions (including an iPhone 3Gs running IOS 3.1.3) but are unable to send mail from any of them:
    iPhone 3Gs    IOS 3.1.3
    iPhone 3Gs    IOS 4.3.3
    iPhone 4       IOS 4.3.3
    iPhone 4       IOS 4.3.5
    I was surprised that the iPhone 3Gs running 3.1.3 was unable to send either as nearly all the forums etc I read with this issue said the iPhone 3's worked with that IOS version.
    Today we used a test iPhone 4 handset from our office to connect to an almost identical Small Business Server 2011 we setup two weeks ago for another client.
    The test iPhone 4 was able to connect, Sync and Send email on that server but when set it to connect to this SBS 2011 server, it gets the "Cannot Send Mail" message the same as the others. So clearly the handset is working (on the other server at least),
    it must be something misconfigured in this Exchange server right?
    We ran the Exchange Remote Connectivity Analyser on the Exchange server and got green ticks across the board.
    Outlook Web App and Outlook Anywhere both work normally. Everything we can test on the Exchange server works except sending from any iPhone.
    Having said all that, I just setup a Windows Mobile 6.1 handset to sync with the Exchange 2010 server as a test, and it appears to have the same issue.
    It will connect & Sync Mail, Contacts and Calendar but if trying to send an email from the phone, it will just sit in the outbox.
    Does anyone have some insight into what the problem may be?

    Further to this .. I found the solution on a MS Exchange 2010 support forum.
    It was not a certificate or firewall issue, looks as thought the “Accepted Domains” in Exchange Mgmt Console –
    Org Config – Hub Transport cannot have any spaces in the name field.
    I had some spaces and the emails were not downloading fully and able to send. Once I removed the spaces from the Name field and
    restarting the Exchange and IIS services emails were now being sent and received ok.
     Check
    out :
    http://social.technet.microsoft.com/Forums/en-US/exchangesvrmobility/thread/321eae51-9cbd-4a5e-85c1-68d8f7b523c3
     This
    is good one to add to your knowledge bank in case you come across it in the future.
    Rgds Gerry

  • [nQSError:75006] Unable to send MAIL Command.5.7.1 Client was not authentic

    Hi,
    We have configured SMTP server details in OBIEE 11g OEM to send mail from Agent. When we run Agents, we are getting the error
    [nQSError:75006] Unable to send MAIL Command.5.7.1 Client was not authenticated
    Did anyone face the issue? In that Case, Please give some inputs on that.

    Hi Satya,
    I would like to few more which I have done today.
    I wanted to test telnet SMTP on the OBIEE Installed Machine and I was able to succeed also. Please find below what I did
    C:\>telnet mail.smtp.com 25
    220 internal.mail.smtp.com Microsoft ESMTP MAIL Service Readt at Fri,
    25 May 2012 00:51:00 -0400
    ehlo
    250-internal.mail.smtp.com Hello [162.44.76.47]
    250-SIZE
    250-PIPELINING
    250-DSN
    250-ENHANCEDSTATUSCODES
    250-X-ANONYMOUSTLS
    250-AUTH NTLM LOGIN
    250-X-EXPS GSSAPI NILM
    250-8BITMIME
    250-BINARYMIME
    250-CHUNKING
    250-XEXCH50
    250 XRDST
    AUTH LOGIN
    334 VXN1cm5hbWU6
    Uy5SY-------------- Mail User Name
    334 UGFzc3dvcmWU6
    U2hfpd------------- Mail Password
    235 2.7.0 Authentication Successful
    mail from:[email protected]
    250 2.1.0 Sender OK
    rcpt to:[email protected]
    250 2.1.5 Recipient OK
    data
    354 start mail input; end with <CRLF>.<CRLF>
    This is a Test Mail
    250 2.6.0 <internal.mail.smtp.com>
    Queue Mail for Delivery
    Mail Received in Inbox
    So, My Question is that, I am able to receive the Mail if I directly access SMTP via Telnet then , Why it is not working in OBIEE and it throws error
    [nQSError:75006] Failed to send MAIL Command.5.7.1 Client was not authenticated
    Please help on resolving the issue?

  • TS2755 I am frequently unable to send iMessages to one contact.

    I am able to recieve iMessages from all my contacts whenever we are both connected to the Internet, but I am frequency unable to send any to one contact, I can recieve her iMessages, but always find it sends via text message seconds later. Has anyone else had this problem before? Do you know how to solve it?

    SETTINGS - MESSAGES - SEND AS SMS - OFF
    Now, your iMessages will not be converted to ordinary text messages whenever iMessage is not available for any reason.

  • Unable to send mail- mail remains in outbox and I receive error message

    Ok, I have used Mail for years. All of a sudden I am unable to send mail. The mail goes to the outbox and then I receive the following error message.
    This message could not be delivered and will remain in your Outbox until it can be delivered.
    The server "smtp.mac.com" refused to allow a connection on port 25.
    I can connect to webmail of course and send mail that way.
    I receive mail perfectly.
    Not sure what to do...??
    Thank you for any help with this.

    Read the following article, which applies to all versions of Mac OS X (not just Mac OS X 10.4.2 and earlier as the article states) and can be useful for other mail accounts as well (not just .Mac):
    .Mac: Server timeout alert message when sending email

  • Sending mail to a contact group with a numeric name

    Hello!
    I have a problem when sending mail to a contact group. The contact group is named "1234", and in Mail the autocompletion of the address is not performed successfully.
    However, if I rename the group to "A1234" then it all works. Sounds like a bug to me.
    Also, I have 31 people in my contact group. And, when adding the "A1234" group in the To: field - not all in the contact group are added. (And yes, they all have valid email addresses)
    This also sounds like a bug to me. Or, am I missing something?
    I should also add that when - in the address book - I select the group and "Send email to group", not all people in the group are added either...
    Cheers,
    / Peter

    Your email provider limits the number of email addresses you can send to at once, so it's likely you exceeded that limit, thus causing their server to hang. Check with them to find out that limit, then try reducing the number of recipients your sending to in that group to that number or less.

  • Adobe acrobat error - unable to send mail

    I`m using Win 7 pro 64bit with acrobat 9.0 pro 32 bit.
    I am now unable to send .PDF`s from either the toolbar or from the File, attach mail.
    The system says Ädobe acrobat error - unable to send mail"
    Any hep would be appreciated.
    Many thanks

    I don't remember much of Acrobat 9...
    What email client are you using?  Are the Acrobat preferences configured to use that email client?  Is it running when you try to send that document?
    [topic moved to Acrobat forum]

  • Unable to send mails to outlook from sap system through workflow

    Hi ,
    Iam unable to send mails to outlook from sap system through work flow .Actually we r able to send mails from sap inbox to outlook successfully.But when trying with workflow we r not able to send.Please guide me that is  there any configurations required from BASIS side for work flow.Actually we configured everything like default domain .
    Please find the errors belows that  traced from sost t code
    02/13/2012     17:50:12     0380 MIME_MESSAGE_GENERATE     G     Error when generating MIME flow
    02/13/2012     17:50:12     0382 MIME_MESSAGE_GENERATE     G     Required 'From' header is initial
    02/13/2012     17:50:12     0167 SO_OBJECT_MIME_GET     G     Error during MIME Generation
    02/13/2012     17:50:12     0777 UPDATE_SOSC     G     Cannot process message in SAP System
    Regards
    RAGHAVENADAR

    Hello,
    Actually i checked the mail ID for WF-BATCH  using su01 .But i didnt find any mail ID for WF-BATCH then i added the email address of the user.Then we tried sending mail it was successfull.
    But later i removed the email address what i entered in WF-BATCH user .Even after removing the email address also iam able to send the mails through workflow.
    So iam confused whether it needs an mail address or not.But now we are able to send a mail to outlook through work flow but not able to send mails to GMAILor yahoo.For that we need to do any settings.
    ABAPer is sending mails through work flow.
    Regards
    RAGHAVENDAR M

  • "Unable to send mail" using Verizon email account

    No matter what I try, my Incredible will not send an email using my Verizon email account. I receive emails but cannot send. I've verified the account settings numerous times and the verifications always work. But I still get the "Unable to send mail" message. Initially I thought it was the port but I've tried both 25 and 587. Neither work. I know I've sent messages before but it's been a while. Anyone have any ideas?

    I tried SSL with 25 and 587 (Verizon recommendation). Still no go.
    BTW, there isn't any way to save the Mail size limit and Download options is there. Every time I go thru this I have to go back and set these up again.
    Thanks again for your help.

  • Unable to send mails from Azure SharePoint 2010 VM

    Hello All,
    I have created Site-to-Site VPN in azure to my on premise, and i have configured SharePoint 2010 environment in that. Then i have configured outgoing mail settings for a web application in that VM, but i am unable to send mails to external domain from it.
    But i am able to send mails from my on premise VMs to external domains. 
    Thanks

    Hey There,
    Azure does not support smtp relay, you may want to use SendGrid (which working with Microsoft Azure).
    After registration you get 400 E-mail per day free of charge.
    From technical aspects youll get SMTP server, Username & Password which you can fill in your application.
    Hope it helps.
    Ido

  • Unable to send pic from Camera Roll via Message. The screen freezes up.

    Unable to send pic from Camera Roll via Message. The screen freezes up.

    Try closing the Photos app, as well as Messages by double tapping the home button, long pressing on one of these apps, then touching the minus sign above these two apps.  It will also be a good idea to restart the phone.  Then test your message again.  Hope this helps.

  • Unable to send mail to some addresses

    Hi,
    I'm having a problem sending mail to some recipients via certain mail servers. It's strange because I merely reply to emails from them, so the address is correct. I get this error message:
    The server response was: unknown user
    Use the pop-up menu below to try a different outgoing mail server. All messages will use this server until you quit Mail or change your network settings.
    This is using my domain's mail server. If I send from my .mac account then the message sends fine.
    Has anyone else run into this? My ISP is verizon, btw.
    MacBook Pro 17" C2D Mac OS X (10.4.8)

    Do you have multiple email accounts? The "unknown user" may be you.
    I don't know about Verizon, but some ISPs will not allow you to send a message with a foreign return address. So if you are using Verizon, and your return address on the outgoing message is [email protected] that may be the reason for the error.
    - Wayne
    PowerMac G5   Mac OS X (10.4.8)  

  • Mailx unable to send mails to outside world?

    hi
    on a solaris sparc 9 environment mailx command is unable to send mails to the outside world. What could be the reason & needs to be checked?
    thanks

    sounds basic, but what's your entry of malhost in /etc/hosts pointing to? If it's not there, add the entry with the IP address of your SMTP host.
    when sending test mail from mailx, have another window open thats tail-ing the contents of /var/log/syslog - that usually contains good info about sendmail.
    another thing worth checking is the rules on your SMTP gateway. If this is a new host, it may need adding to the list of authorised relay list. Also check to see if the SMTP host is alowed to relay mail outside of its own domain too.

Maybe you are looking for

  • Running iTunes on XP and OSX using same music folder?

    Hi, I'm just starting to use OSX and XP in almost equal amounts after using XP on my MBP almost exclusively for over a year. The big difficulty at the moment is with the fact that my music is all on my XP partition (NTFS) and therefore not set up und

  • Can't add bluetooth pan device in Osx Lion

    I'm trying to share my wifi connection using bluetooth on Lion. The advanced option in the bluetooth settings to share your internet connection is gone (was there in Snow Leopard). That's why I manually want to add a Bluetooth Pan device so I can ena

  • Min-width for non-main-window

    Yet another case where the developer's stupid idea of implementing a minimum window width causes a problem... My work involves opening many separate browser windows, resizing them (sometimes quite small) and tiling them all over. This wasn't a proble

  • *** .html formatting looks funny

    I'm trying to do a 1-page flyer for a sale for my company and export it as .html in order to do an email blast. I'm finding that when I export, upload it to my site and then look at it, the formatting is all off. In Safari the background images and t

  • How to correctly export and animation as layers from ps cs 5.1 to apple's motion?

    I've made an animation in photoshop CS 5.1 with three layers that I want to export to Apple's application Motion in order to work on each layer individually. I can easily make a quicktime file, but I can't work on each layer this way. When I import t