Unable to send or reply

I am a new MAC user, I have set up the mail with the correct settings and am able to receive mail. However, if I try to send or reply I get an error message reading sender address was rejected by server. I also get an error that the outgoing server cannot be found to check the settings. This is the smtp setting correct? If anyone can help I would appreciate it.

When you click on the red x, it will give u the error message.
For example: Message status: desktop email program unable to submit message.
Please tell me what message you see.
Also,
Full BES version:
OS version:
Membero server or domain controller:
Users total on BES:
Users having this issue:
Mail platofmr version (eg; exchange 2003 sp2):
If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
~Gday from Down Under~

Similar Messages

  • Unable to send or reply to emails - getting Red X

    we have 40-50 BES accounts created and have had minimal issues activating accounts. this particular clients account is unable to send or reply to emails.We have hard reset device and recreated his account in our BES eviroment twice and still the same thing. We even tried both the AT&T 8310 and the verizon 8330 thinking it may be the services data plan.
    Any help is appreciated.
    Thanks
    Solved!
    Go to Solution.

    When you click on the red x, it will give u the error message.
    For example: Message status: desktop email program unable to submit message.
    Please tell me what message you see.
    Also,
    Full BES version:
    OS version:
    Membero server or domain controller:
    Users total on BES:
    Users having this issue:
    Mail platofmr version (eg; exchange 2003 sp2):
    If your issue is resolved, put a checkmark in the green box that contains the resolution.
    OR
    If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
    ~Gday from Down Under~

  • What is going on W/Cox email, unable to send or reply

    What is going on W/Cox email, unable to send or reply on ipad or iphone error message unable to connect to outgoing server smtp.cox.net

    Are you sure you have a good wifi connection?
    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
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    http://www.apple.com/support/ipad/assistant/mail/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • Using talktalk and unable to send or reply to emails any solution?

    Having just bought iPad and set up all passwords etc now. Finding unable to send or reply to emails no problem with receiving, just when I send, the message comes back that server does not recognise my address. I am with talktalk, don't know if the problem is with them. Any solutions that can be tried?

    Hello 45655,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Unable to send or receive email
    http://support.apple.com/kb/ts3899
    Best of luck,
    Mario

  • HT1430 Unable to send or reply my emails from my ipad?

    Unable to use my ipad for sending or reply my emails why?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Setting Up An eMail Account
    http://support.apple.com/kb/ht4810
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • TS3276 Unable to send or reply in mail

    MacBook Air mail won't send or reply to any messages, although it receives them just fine. All my names and passwords are correct, but I keep getting the 'can't connect to account' message. Can anyone help?

    Hello-
    I have the same problem since upgrading to Mountain Lion from Snow Leopard last weekend.
    This seems to be a common problem in 10.8 and a glitch in Mail 6.6 according to my ISP;
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  • Unable to send or reply to emails

    I am continually getting an error message when I attempt to reply to or send emails. 'An error occurred while sending mail. The mail server responded: sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1). Please check the message recipient xxxxxxxx and try again'. After this message, Thunderbird attempts to connect to my broadband provider but nothing happens. I have had a variety of error messages prior to this and I am getting more than annoyed. My broadband provider email platform has the same settings and works fine, so does the email on my tablet and my phone. My broadband provider support say it is a Thunderbird issue. Can someone advise please? Thank you.

    Thanks for the reply. Not really sure if this is right but I've checked the POP mail server authentication settings and it set to 'password transmitted insecurely', but then there are four other options - Encryted password, Kerberos/GSSAPI, NTLM and TLS cert. I do have a password. Is that what you mean?

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    Very difficult to send or reply yahoo mail from iPhone and everything except mail works just fine,
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    Just to update....  On the iPhone, under yahoo account setup, there was a backup outgoing smtp at&t server listed, but not enabled.  I enabled the backup at&t outgoing server.  Now when the yahoo smtp server is unavailable the iPhone will default to the backup server.  Test of outgoing mail worked ok.

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    I have searched the KB and have seen that the "Protocol layer was unable to send a message"  is logged.
    Just want to ask if there is any progress on this issue.
    I am unable to send or reply to my work emails via the Z10. (we use the outlook premium service)
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    Protocol layer was unable to send a message
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    there are two articles from the public knowledge base about that error, for very different reasons.
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    KB34009 "MessageStatus: Protocol layer was unable to send a message" is displayed when sending email with an attachment on a BlackBerry 10 smartphone
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    My wife and I synced our school email(exchange) and any time we try to send a message or reply to a message through our school email using our Palm Pre Plus it says "error: unable to send message".
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    Hello and welcome to the forums;
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    IT Support Analyst

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    I am unable to send e-mails from my work e-mail through my E72 although it receives perfectly. I have been in contact with Nokia via e-mail for the last 2 weeks and they have sent several suggestions to solve the issue but nothing is working. I have set-up my work e-mail on my husbands Blackberry  with the same settings and can receive and send perfectly. From that I conclude there is no issue with the settings I have or my work e-mail but with
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  • I am unable to Send E-mail via Default mail app in my iphone. IOS7, i have account of icloud, Gmail, Microsoft all the account are well added, i can recieve e-mails but the massage i send is never sent

    I am unable to Send E-mail via Default mail app in my iphone. IOS7, i have account of icloud, Gmail, Microsoft all the account are well added, i can recieve e-mails but the massage i send is never sent

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