Unable to send with Apple Mail

I have two accounts set up on my Apple Mail, one is a Microsoft Exchange Server account and the other is a gmail account. Both have worked fine, sending and receiving since I set them up months ago. As of two days ago, neither will send, though both receive. Both will send through their respective web sites, mail.university.edu and mail.google.com. When I attempt to send a message, mail takes a while trying to send, and then I receive the message: Cannot Send Message Using Server (fill in either gmail or exchange server). Also, I haven't changed any settings in my mail preferences. I'm out of ideas, so any help or ideas is appreciated.
thomas

Yes, I did. It doesn't show up in the logs because, I'm unable to send a message - it goes to the outbox immediately. And this led me to the conclusion below.
And by the way, I did get in touch with Apple Support who went through a number of troubleshooting scripts (including trying to use GMail's mail servers) and ultimately had me reinstall OS X from scratch. None of this worked.
Now this problem of being unable to send mail via my iCloud account, from the Apple Mail client, started only around the end of Feb. What I finally figured was that iCloud mail was using random ports on my machine to invoke its SMTP port. Everytime I would disable the firewall on my router completely, iCloud mail was able to send just fine. Recall that incoming was (and still is) working fine. Anyway, I installed wireshark to ID the ports that were being used when the firewall was down. I set up triggers on my router to open these up, turned on the firewall, but it just isn't working. I will have to play around with wireshark and see if I can figure out what ports need to be opened. Unless you or someone else knows. If I figure it out, I will post it here. Mind you, that I need to figure out not only the source ports that need to access port 587 but also what the real target port is (because I don't think it is just 587 as Apple claims).
By the by, when I asked the Apple Technician (some guy who I was transferred to after 3 other people - the one who asked me to reinstall Yosemite) if there was a way to change the outgoing mail server to use SSL, i.e., turn SSL to "ON", he said no there wasn't and why would one need to secure the traffic to Apple's SMTP server anyway? Seriously?

Similar Messages

ICloud mail server - Unable To Send With Apple Mail client

OS X 10.10.2
Mail v 8.2
iCloud mail
I am still able to receive messages but suddenly unable to send. Messages stay stuck in Outbox.
Mail Connection Doctor reports no problems:
If I setup MS Outlook for Mac 2011 with this iCloud account, I am able to send and receive like a champ.
Once it starts working, is there a way to change the outgoing mail server to use SSL, i.e., turn SSL to "ON" ?

Yes, I did. It doesn't show up in the logs because, I'm unable to send a message - it goes to the outbox immediately. And this led me to the conclusion below.
And by the way, I did get in touch with Apple Support who went through a number of troubleshooting scripts (including trying to use GMail's mail servers) and ultimately had me reinstall OS X from scratch. None of this worked.
Now this problem of being unable to send mail via my iCloud account, from the Apple Mail client, started only around the end of Feb. What I finally figured was that iCloud mail was using random ports on my machine to invoke its SMTP port. Everytime I would disable the firewall on my router completely, iCloud mail was able to send just fine. Recall that incoming was (and still is) working fine. Anyway, I installed wireshark to ID the ports that were being used when the firewall was down. I set up triggers on my router to open these up, turned on the firewall, but it just isn't working. I will have to play around with wireshark and see if I can figure out what ports need to be opened. Unless you or someone else knows. If I figure it out, I will post it here. Mind you, that I need to figure out not only the source ports that need to access port 587 but also what the real target port is (because I don't think it is just 587 as Apple claims).
By the by, when I asked the Apple Technician (some guy who I was transferred to after 3 other people - the one who asked me to reinstall Yosemite) if there was a way to change the outgoing mail server to use SSL, i.e., turn SSL to "ON", he said no there wasn't and why would one need to secure the traffic to Apple's SMTP server anyway? Seriously?

Send html mail with apple mail

I used to send a html newsletter with apple mail. I opened the html file in safari pressed cmd + i and a html mail was created. On Yosemite there seems to be a bug with this feature. After pressing cmd + i it creates a mail and html website is selected in this mail, but the mail body is empty. Now I have no ideo how to send the newsletter. Apple mail was the only way to achive a correctly displayed newsletter on most common mail clients.
Does anyone have the same problem or a solution?

Seems to be a bug in Safari under Yosemite. Occurs only with HTML pages which are stored locally on the Mac and then opened with Safari.
Two options for a work around:
(1)
When Apple Mail shows a blank page, choose PDF instead of WEB PAGE in the mail header.
Thereafter, the contents will appear as a PDF attachment.
(2)
Publish the HTML page. Surf with Safari to the published page. Use the command "File : Send : Email this page".
Now it should work.

I am unable to send emails using mail from my btinternet and yahoo accounts similar problem to others with mobile me accounts on lion any suggestions?

I am unable to send emails using mail from my btinternet and yahoo accounts similar problem to others with mobile me accounts on lion any suggestions?

Do I need to delete all my email accounts and start again?

TWO PROBLEMS:( BLACKBERRY CURVE 9300) 1) Unable to send/receive e-mails 2) black square with a minute hand whizzing round

Hello,
I have a BLACKBERRY CURVE 9300
i would be most grateful if someone could help me with persistent problems, which ive previously enlisted the help of T-mobile to resolve but to no avail.
1) I am unable to send/ receive e-mails, this has been an ongoing problem which seems to sort itself out for a short while then returns, i have been asked to remove e-mail accounts from device and re-boot, and as i say works for a short time then starts again.
2) I have this annoying black square in the middle of the screen with like a second hand whizzing round which can sometimes last ages. I was told by t-mobile this was due to not doing regular device updates, i have since done this and as i type continue to see this symbol.
Any advice/suggestions would be gratefully received.
Thankyou.
Andrew Goodall

The spinning clock is usually an indicator of low memory. Make sure you are completely closing apps your aren't using by using the close or exit option in the menu instead of just backing out of the app with the escape key. Also check your memory after you have rebooted your device. If it is still low then you may have to delete apps you absolutely don't need or use to get memory back.
As for the email issue I am assuming you have a data plan since you have tried to fix the problem with Tmobile. If you haven't done so you may have to re-register your phone on the network and or log into Tmobile's BIS site to resend your service books.

I HAVE BEEN UNABLE TO SEND AN E MAIL FOR 3 WEEKS NOW ON RECENTLY INSTALLED FIREFOX

I RECENTLY BOUGHT AN APPLE MAC AIR, and was using Safari as a browser. I had problems with Hotmail loading and was unable to play my Zynga game, which I use as I am disabled and partially housebound.
I called my Internet Service Provider (Plusnet) who advised me to install Firefox as my browser, which I did, with great success. Everything worked perfectly including Hotmail and my game.
However, for the last 2 - 3 weeks I have been unable to send an e-mail on Hotmail at all, although I can read my Inbox.
My friend has a similar problem, as he installed Firefox at my recommendation, although he is able to send an e-mail, he cannot make any attachments.
Please try to fix this problem as soon as possible.
Thank you.
Rosemary Fraser
P.S. I AM ABLE TO SEND E MAILS ON HOTMAIL USING SAFARI, BUT CANNOT PLAY MY GAME, WHICH IS WHY I SWITCHED TO FIREFOX.
I DO NOT WANT TO KEEP SWITCHING BROWSERS FOR DIFFERENT FACILITIES - WOULD PREFER TO STAY WITH FIREFOX AS I CAN PLAY MY GAME.

Duplicate of https://support.mozilla.com/en-US/questions/836851
I posted a link to this post there - please continue reading responses there.

I just updated to 10.9.4 and all my mail accounts are now offline. Unable to send or receive mail. nothing else was done except for updating to 10.9.4

I just updated to 10.9.4 and all my mail accounts are now offline. Unable to send or receive mail. nothing else was done except for updating to 10.9.4

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Prefetching SATA );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Gmail no longer working with Apple Mail?

In the lasts 24 hours, without making changes to hardware or software, Mail has quit retrieving mail from my gmail accounts.
While I never receive any sort of warning about passwords or other issue, I simply get this:
And the "activity" window just stays that way... for hours with no result. The Connection Doctor window:
The Church Email account is an old one that is no longer active... I just haven't removed it from my list. But the "verify username and password" message is consistent... Strangely enough, down the same window - the SMTP connection works just fine. I can sent mail from all of my gmail accounts using Mail... Considering that the user name/password is the same for both sending and receiving mail.. SOMETHING is funky with Apple Mail.
Anybody have a guess what to check? This is frustrating.

Michael Battenfield wrote:
Anybody have a guess what to check? This is frustrating.
Did you change any setting in Mail? Did you change your gmail account password? Did you activate 2-step verification on your gmail account?
If you haven't done anything from above, maybe problem is with your network... Did you try to turn off your router for few minutes and then turn ON again?
Did you install any 3rd party security apps on your Mac? Did you enable system firewall? Do you use any proxy servers? Do you use VPN?
There might be more questions...
Michael Battenfield wrote:
SOMETHING is funky with Apple Mail.
Works without any problems on my end...

Help setting up BTinternet email with Apple Mail

Hello everyone,
I need help setting up a btinternet email account with Apple's Mail sofware. I am setting it up on behalf of my aunt and uncles new macbook pro so I hope i get some solutions quick because Im leaving their place by the end of the weekend and I would love to have their email setup and teach them how to use it.
They have 2 btinternet email accounts, the first one they use alot as its their main email account which is currently setup on MS Outlook on their old computer. The secound one they use rarely and its not setup on MS Outlook.
Heres the problem, when I setup their main email account with apple mail, I have no problem creating the account however once created the inbox is empty - it does not load previous emails. It can send emails fine, if i send an email to the account using my personal email it will receive it but when I switch off the computer and switch it back on the mail box is empty. So I checked the email account by going to yahoo.co.uk and signing in - again even on the web page the mail box is empty.
I then setup the second btinternet email account on Apple Mail shockingly this works perfectly all the old emails got loaded up in mail. So how do I do this for the main account, I know the difference is Outlook mail but I rather not delete that because if it doesnt work then they would lose all their old emails.
Please help
Thanks in advance
PS: ive setup my hotmail and yahoo accounts and they all work fine by the way

Please guys give me something or any random ideas u may have. im running out of time.

Create individual messages with Apple Mail

I'd like to be able to send a message to a group of from my CONTACTS and be able to address each person by first name (from the CONTACT record.)
Something like:
Dear xxx,
Etc etc
Each recipient would get the same message but with his/her name where the XXX is in the greeting.
This is similar to a word processing program's Mail Merge feature.
Is there any way to do this with Apple Mail?
Rick
Medford Oregon

Not just with Mail unless you can write AppleScripts and Automator actions, but if you have Pages, Microsoft Office or another such solution you can do mail merge with those. Another product mentioned in other threads is this one:
http://www.falkon-ware.com/SerialMailer/
I have no experience with it myself. You'll find other options if you search MacUpdate.com for "mail merge".
Regards.

What is the best mail account to use with Apple Mail?

Hi All, I am a recent convert to Mac from a PC and I am on a sharp learning curve. At present I am trying to use mail on Leapord. I have a Googlemail account which I have tried linking to Apple mail but I seem to get the same issue many others have with send e-mails. What is more, googlmail's All Mail facility is doing my nut in at the moment.
Therefore I was wondering what is the best mail account to use with Apple Mail? I only have a Mackbook and an i-pod nano so subscribing to mobile me at £58/yr just to get the @mac.com account (which I assume would be perfect) seems a little extreme for me.
Are their any other account that work correctly and don't have this All Mail option.
Thanking you in advance.
Matthew

Hi,
I have 2 issues.
1) I have mail 3.6 and when I set up the mail account via IMAP and STMP I recieve mails ok, but I can not send them. If I do I get the following window pop up.
"can not send message using smtp.googlemail.com server" it tells me my address was rejected by the server.
2) I have 2500 e-mails in my All Mails folder on googlemail. Nearly all of these I delete from my inbox years ago (my bad mailbox management). Google seems to store all my mails. I want to delete these permentaly as they also get downloaded into Apple Mail.
Hope you can help.
Matt

Problems with Apple Mail and Gmail

Hiya
I'm keen to integrate my Gmail Account with Apple Mail via POP3, however having followed the instructions given by Google - it doesn't seem to work correctly?
I would appreciate if someone would kindly help me. I look forward to hearing from someone.
Many thanks,
Adam

Hi,
I want to setup gmail as the default email.I've tried almost everything..google notifier, don't like to have gmail inbox in my mac apps inbox ( I could do that successfuly ).I hate it actually that I have to use entourage to send photos first to my gmail and then forward to friends.There is nothing wrong with mac mail or entourage but I just love my gmail...help please!
Apple needs to fix two things to make their mail more popular ( infact the features are great especially with new iLife'08 ) : one , mac mail should be free like all major email services ( I'll be happy with 4GB free space rather than 10GB which they are offering now with subscription ) and second they should create userfriendly environment to use any email ids as default.
Thx
C

Secure Emailing with Apple Mail/OS X

Greetings everyone.
I've been tangled in an email mess for a month now, and I need to resolve it before a hoard of friends and business contacts lose faith in me. All ideas are welcome!
The story so far. Our family has multiple email accounts with a local ISP, vallnet.com. A month ago we finally got satellite internet access through HughesNet.com. We want to keep a cheap account with vallnet, though, and continue using our vallnet email addresses. Vallnet has a procedure for accessing their email servers through another ISP. I followed their instructions, imported their authentication certificate, and was able to download emails.
Sending emails is another matter. I tried every possible configuration for my Mail account smtp settings, and eventually took a MacBook Pro over to vallnet for them to configure. After a few days they returned it. They say that it is impossible to access their secure smtp server using Mail. They say that their system is entirely standard complient, but that Mail or OS X is making some assumptions about protocols that will not work with their server. IS THIS LIKELY? If so, WHAT CAN BE DONE ABOUT IT???
They suggested relaying our outgoing emails through HughesNet's server. Hughesnet does not allow this.
Vallnet suggested getting a static IP from HughesNet which they could tell their server to accept. I checked and this would require us to upgrade our service plan with HughesNet, plus pay a monthly fee. This totals around $300/year, so is not an appealing solution.
Vallnet, of course, also points out that most of their clients are using Outlook Express, and if we just used it...... Nope! I love Macs and I'd really prefer to stay with Apple Mail. Is there any hope of this?
I've spent a month wrestling with this mess. I keep calling various company's tech support lines, but there seems to be a universal rule that forbids techs from two companies from consulting with each other. They keep telling me that the problem is not on their end, and spouting technical Jibberish that I try to relay to the next tech on the next call. I'm afraid they all realize I haven't got a clue, and my sanity and sense of humor have just about evaporated.
Okay, Folks, any ideas?
Many thanks!
Kim
PowerMac G5, 17" MacBook Pro, 17" PowerBook, 15" PowerBook Mac OS X (10.4.8)

Hello and thanks.
Yes, at vallnet's suggestion I tried using port 587 and later port 425. No luck. They say that other mail programs are not having difficulties.
They said they had found some articles on the web about how other small ISPs had also had difficulties with secure connections and Apple Mail. I have not found any such articles yet, and they have not forwarded any links to me.
Yes, I have been wondering which set of tech support folks was giving me the biggest runaround. You're probably correct, though I suspect both have been less than enthusiastic about trying.
Yep, we've considered switching email addresses. With several businesses and some personal accounts, this would be a major headache. It seems like a good last resort, but not something that we are happy to do. If we can figure out secure emails, this would be far preferable.
I do appreciate the feedback. I will keep your suggestion in reserve.
Many thanks!

OS Update 10.9.1 did NOT fix Gmail syncing issues with Apple Mail App?

Is it just me? Or is anyone else having the same issues of gmail still NOT syncing accross iPad and Mac Mail app in spite of the "update/fix" to OS? My mail on my three Macs and one iPad are still never synced corrctly. When I try "syncronize all mail boxes" in the mail app of the mac, it does not work.
I look directly at my Gmail online thorugh Safari on the Google site and see I have 2 emails in my IN box. Yet on one Mac it has 15 (13 of ehcih were deleted several hours ago). On another Mac it has 18. On the iPad it has it right as that is where I begain looking at end editing email today.
Any ideas?
Thanks!
Mike

Information.
Gmail with Apple Mail
Gmail with Apple Mail (2)
Gmail with Apple Mail (3)
Gmail with Apple Mail (4)
Gmail with Apple Mail (5)
Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Mail/Provide Mail Feedback

Exchange Server 2003 with Apple Mail Setup Issues

Hi everyone,
I've been trying my hardest to setup my designer's Mac on our Exchange 2003 Server with Apple Mail with little success. I was able to setup the Exchange account as the Outlook Web Access server is setup for IMAP. However, I seem to have trouble with the incoming and outgoing mail servers. Running through the Connection Doctor says that the account is connected, however the outgoing mail server is not responding. I am using the mail server info from my MIS guy. For examples:
I setup the Outlook Web Access Sever as: "OWA-XX/exchange"
- This seems to connect the account
I setup the Outgoing Mail Server as: "mail-xxx2", with password enabled. This server address was provided to me by my MIS guy
- The Mac claims is cannot access this server.
Any suggestions here? My buddy is running the latest 10.4 on a old PowerMac G4 QuickSilver.

My buddy upgraded to Office 2004 with Entourage which did the trick!

Unable to send with Apple Mail

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