Unable to set up a personal email account

I just got my first blackberry and am already having problems!
I am trying to set up a personal email account, but when i go to Email Setup in the Setup Wizard, the only option i get is to set up an email acount with an Enterprise Server, which is understand is work-related email accounts.
I'd be really grateful for any help with this!
Thanks!

See this FAQ for guidance:
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Similar Messages

HELP: Unable to set up a personal email account on the BlackBerry 8820

Please advise

Hello,
Please avoid any personal information within these forums...they are public, and you have just posted your personal email address for all spammers to troll for and use. Not wise.
Rather, you need to contact your carrier. To use the proprietary RIM Push email capability, you must have an adequate data plan from your carrier. The carriers host BIS for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), you will then have Personal Email added to the email setup wizard.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I can't set up my personal email account

Hi! am hoping someone might be able to help. My storm was delivered this morning and I have been unable to set up my personal email accounts through the setup wizard. I only have the option to set up a work email account using a Blackberry Enterprise server and NOT add or create an account.
I've already completed the suggestions of a previous post
http://supportforums.blackberry.com/rim/board/message?board.id=9500&thread.id=483
i.e. setting up mailing account with vodafone and trying to activate on the wireless network but nothing seems to work. Am I just being too impatient?? Do I have to wait for activation? Or am I just stupid?!?!?
Any suggestions much appreciated.

Rick you need to call them and let them know you have a new BlackBerry and have them register the PIN and IMEI number on your account, and re-establish the BIS account to your SIM.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I can set up our email on iphone4, but cannot set up my personal email account.

I set up our family email on my iphone4, because that's the one registered with our phone, email carrier.
However, my personal email, which uses Windows Live Mail, doesn't seem to work - no matter what I do to enter the information.
Am about to put phone in garbage, am so frustrated with it.

Here's Apple's iPhone email setup assistant. Maybe it will help you.
Sorry, had it wrong a minute ago:
iPhone Email Setup

Unable to set up "other" IMAP email account

I have successfully set up an Exchange account, a MobileMe account and a gmail account; however when I attempt to set up an "Other" imap account I receive an error message re the smtp server. What am I doing wrong?

What error message? What settings?
Possibilities:
By default, Mail assumes you want to connect via SSL (secure); not all mail servers support that.
Many smtp servers won't accept connection except from their own domain. So if you're on a 3G network and you're setting up smtp with another ISP, their server might not take the connection.
A fallback is that Google smtp does relay messages, so you could use that route

I have set up a new email account however it is unable to connect to the smtp server as it seems to be offline - how do i take the smtp server online?

I have set up a new email account however it is unable to connect to the smtp server as it seems to be offline - how do i take the smtp server online?

the smtp server is the property of the mail provider and running in their server room
talk to them
and make sure the ports required by the mail providers smtp server are not blocked by your firewall or by your router or by your isp

Is it possible to set up personal email accounts on iPhone5?

Can iPhone 5 handle two different personal email accounts (as well as gmail etc)? I have two personal domain names, each with its own email address. My Air handles all this fine. But my new iPhone5 is a problem. One account is OK but the other rejects all settings by saying they are incorrect. Two visits to a genius bar have failed to solve the problem.
Is there a hosting company that specialises in iOS and could provide advice?

I've spoken to them 4-5 times and emailed a print out of my Air settings. They say the settings are fine. The genius guys also agree the phone settings follow the Air settings. I suspect there is some little thing, or maybe some forwardings, that are screwing it up.

Email messages from my personal email account are being posted (copied) to SMS messages. I have a new cell device, and this is happening on the new device also. The copy/forward to SMS is NOT being initiated by my email provider. How do I end this?

Email messages from my personal email account are being posted (copied) to SMS messages. I have a new cell device (swtched from Droid to iPhone) and this is happening on the new device also. The copy/forward to SMS is NOT being initiated by my email provider, and not by Gmail. How do I end ûVerizon's forwarding my personal email to SMS?
Thanks.

Maybe I'm missing something but how can Verizon have control over your personal GMail account? Sounds like you do have your email set up to forward to sms.
I have certain emails that are forwarded to me as SMS but that is an option that is enabled on the email side of things and is independent from Verizon.

Setting up Google Apps email account on Blackberry Curve

I have been trying to set up google apps email account on my new Blackberry Curve. I have no issues setting up my personal Gmail account but cannot get it to accept google apps account which I use for business. Help.....!
Leisa Borges

Lisa,
How are you setting up your email account? Are you using your carrier's BIS website or do you mean with the Gmail application for Blackberry? What phone model do you have 83XX and what OS are you running on your phone (go to Options>About) -- 4.X.X.XXX?
Provide a little more info on what exactly you did and I'm sure somebody on these forums will be able to help you out
Cheers,
Kijana
Please remember to:
1. Mark Accept as Solution on the appropriate post once your issue has been resolved
2. Give Kudos to helpful posts (click the star next to the post)
Thanks

How do I set up a vpn - email account

I access my emails from work thru a VPN. I purchased a Curve 8520 cause I understood I could receive my emails on my smartphone. I set up my personal emails, which are working fine. But, I can't figure out how to set up my VPN settings for an email account on the 8520. Co-workers who have other smartphones(not Berries) and connect. Any help will really be appreciated.
TIA

Do you know if your company has a BES? If so then you can contact your IT department and they maybe able to create an account for you on the BES and give you an activation password to activate the device. Activating it in this manner will allow you to receive your email, contacts, calendar, tasks wirelessly on the device.
If your company doesn't have a BES but uses webmail you can try setting up to receive your Inbox messages to your device. Have a look at this KB article.
http://www.blackberry.com/btsc/KB02189
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

HT5312 How do I set up a rescue email account

I don't appear to have set up a rescue email account does anyone know how I go about doing so ?

You won't be able to add one until you can answer 2 of your 3 security questions, so you will need to get them reset first - see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
When you've got them reset you can then add a rescue email address as described on the page that you posted from for potential future use :
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field.

Configure PERSONAL email account

I wanted to configure my personal email account, but all I get on my BB, when I enter the set up wizard (besides from bluethooth, wifi) is the email set up wizard for a work email account. (whilst, if I look to the help menu online, there you get two possibilities).
How come?

Do you have a Blackberry Data Plan on your account rather than the a Standard Carrier Data Plan?

Syncing contacts between work and personal email accounts

Device:
Model: Apple iPhone 5s
Storage: 16GB
OS: iOS 8.1.2
User has multiple email accounts (both work and personal) on the iPhone 5s. How does a user manage adding personal contacts to iPhone without personal contacts syncing to a work email account contacts list?
Issue: User adds personal contacts to their iPhone and those contacts are now showing in their MS Exchange work email contacts list.
Troubleshooting: User went into individual personal contacts that were synced to MS Exchange work email contacts list- selected name- scrolled down to
"Linked Contacts"- selected Exchange (with name of contact)- selected edit- scrolled down to delete contact. This seemed to remove the contacts instantaneously.
Also
Went into Settings-Mail Contacts and Calendar- Scrolled down to Contacts- set Default Account to personal email account. Tested adding a personal contact and this did not seem to sync up to the Exchange email contact list.
Is there any other way that would prevent personal and work contacts from merging when a user uses the same device to manage both accounts?

When you go into Contacts - you should see two groups - work and personal
If you uncheck the work group - you will be left with the personal contacts to which you should be able to add

How do i set up a new email account

I'm trying to set up a new email account. When I open preferences/new account, and put in my name, a new email address and password, my mail program just turns on the beachball and says it's not responding. Not sure what to do.

It's an iMac (Intel), and yes it is a G5. I'm not a techie, but pretty sure Intel makes it a G5.
Anyway, I guess you know what the add account box looks like in Mail. The top window automatically has my full name in it. In the email address window (the new account I want to set up), I put in the new email name I want - for example, [email protected] Then I put in the password for my .me account that I know works because I can sign in and access my stuff. When I hit the create button, I get the spinning beachball, and eventually, when I do the three-finger salute to force quit, I see that mail is not responding.

My itunes account was set up under an email account that has been deleted. I started a new itunes account but have the same device as with the old account. How do i keep my music thats on my ipod touch from being deleted when i sync it to my new account?

My itunes account was set up under an email account that has been deleted. I started a new i tunes account but have the same device as with the old account. How do i keep my music thats on my ipod touch from being deleted whin i sync it to itunes after purchasing new music?

I have the same problem (deleted email account). I think I mistakenly set up an account when I was buying an Apple product online, not realizing that it would be the same ID as my iTunes.
What is the way to actually contact Apple?
I have been clicking around in circles for hours! Will I have to pay them to resolve this? I don't have any products still have applecare . . .

Unable to set up a personal email account

Similar Messages

Maybe you are looking for