Unable to set up account in Mail

I have a problem with setting up a POP account in Mail. During the account setup Mail states there is a problem with the user name or password and refuses to work however I know both are correct.
The same account works fine on 2 other Macs running Mail with exactly the same settings.
And on the machine where Mail doesn't work I can telnet to port 110 and login into the POP account no problem. I can also set up Entrourage to work with the same account on the same machine.
And final point is that the email account is for a client and I run the POP server and there are no messages in the log files on the server about failed or attempted logins from this user. I know Mail is connecting to the server since if I put an incorrect user name or password during the setup I get an error on the server.
Please some ideas would be great.
PowerBook G4   Mac OS X (10.4.7)  

Hi Ernie,
One other point that is relevant is that this problem is occuring on two Macs.
In answer to your questions:
1. Yes there are other .Mac accounts
2. Not sure about this one but I doubt it since the client doesn't usually muck around with the fonts but they do move some Applications to a separate folder.
3. It is the version distributed with 10.4 and all updates to 10.4.6 have been applied. I will get the client to confirm the Apple Mail version.
4. No that is something I haven't tried. I will ask the client to try this.
Thanks for your reply.
Also I've jsut tried to set the account up on a Mac with Mail version 2.1 (752/752.2) and again it failed with the same error message. This Mac has nothing to do with the affected client, and I've tried this one to eliminate any problems with moved Applications or font problems. On this same machine I set the account up in Entourage and it worked no problem. The mail server is OS X Server with 10.4.
Damian Halloran.

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