Unable to set up Online Billing

I can't activate my billing. It doesn't like my Account Number. My account number starts with GB. I think that's the problem. Maybe?
I've tried chatting to the online help person - who agreed it was the correct number (as the account matches my name/address) and also agreed it doesn't work.
I've tried emailing BT about this using the contact form - but even the form doesn't like account numbers that start with GB and after writing a long paragraph and hitting Send I found it wouldn't send until I made up some other account number it found acceptable. Perhaps that's why I never got a reply?
Prehaps I should write in?
Meanwhile I keep getting email reminder telling me...
ACTION REQUIRED: Reminder to set up your BT online bill‏
which has a link to a page called..
which has a box for my account number. Which it won't accept.

ok not sure what happened with the link it appears to work now and like Patty L My account begins GB like many others and we have no problems setting it up in that case then I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
They are a UK based BT specialist team who have a good record at getting problems solved
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Similar Messages

Problem setting up online billing.

I've been trying to set up online billing, but when I enter my 'phone number a message appears telling me to enter my whole number. I presume the problem is I have a 5 digit number - is there any way around this?
Thanks.

Hi Jerryhill,
Thanks for the post and welcome to the forum.
When entering your number to setup online billing you must enter the entire number including area code. By the sounds of it you are not entering the area code.
Please have another go and if you are unable to set your account up for online billing then I will do this for you. If you would like me to do this on your behalf please drop me an email to the email address in my profile, include your BT account details and the link to this thread.
Cheers
Sean
BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Still unable to access online billing and no respo...

Registered for online billing at the end of February, then when all the new improvements to the website happened was unable to view the bill. Have phoned, emailed and generally been given the run around by BT over the week. Then suddenly last Thursday was able to access online bill - great. Then checked on Sunday afternoon and again same problem no access with the same old error message. Sent email to [email protected] and no reply so that's over 48 hours.
So anybody at BT able to help, because I'm really impressed that it's taking almost over a fortnight to restore access to billing. These improvements on this website are an absolute shambles, and in the error message don't direct people to call 0800 800 152 if nobody knows anything about how to deal with this issue.
Seeing the feedback on this forum that others are suffering from the same problem a sticky from BT acknowledging the issue and how to report this should be on the top of the forum at the very least.
One BT customer seriously unimpressed.
Please check Incident: 100227-009300 and Incident: 100303-002253
As of 4:00pm on Sunday 7th March I am again unable to access my BT
account using my BToneID [email protected]. This was fixed on
Thursday but since improvements to the website I have the message
"Due to technical reasons we are currently unable to provide details for
this account on our new billing system. We are working to make this
available to you. In the meantime, if you require online access to this
account we can arrange this for you, please click here to contact us.
Our advisors will be happy to make the necessary changes.
If you have another account within your profile, you can view this by
using the 'switch accounts' menu above."
I would like for this issue to be resolved and access restored. I don't
require flashy animated graphics, interactive web pages or the latest
service being splashed across the front page - I want access to my on
line billing! If BT are unable to restore this access for a length of
two days then a manager must contact me on (removed) during the day. I
wish to discuss this matter further as trying to contact anybody with
knowledge of how to resolve this issue using 0800 800 152 is impossible
and I feel should be escalated further.
I am not happy with the way that BT has dealt with this issue which is
clearly from "improvements" that have been made to the site.
Nathaniel Goss

So after another forty minute call - insisted that the call was escalated - got a manager who understood what I was telling them and was aware of the technical situation. Put me on hold and then deleted the BToneID (I found out by the email that I received whilst on hold)without warning me, then after being on hold for ten minutes the line went disconnected.
Created new BToneID and am now able to see bill and check calling charges.
Waiting to see how long I am able to access this account before BT "improves" the website yet again.
Seriously unimpressed with the way BT have dealt with this issue.

When using online QuickBooks I am unable to to see current bills in the 'pay one vendor' section. How can I resolve this?

In the 'Pay One Vendor' section of online Quickbooks I should be able to see a vendor's current bills and vendor credits. Unfortunately, ever since I updated to the latest firefox version I am unable to see the current bills. If I'm using Explorer I do not have this issue.

Yes, I already tried doing that. The customer service rep told me that she was using Firefox as well and that she was not having the same problem. I believe this must have to do with some kind of option I've selected. But I can't figure out which one. Everyone else I work with uses Firefox as well and they have not had this issue.

"We were unable to complete set up online."

'm not eligible for an upgrade, but my mom is, so I was going to use her upgrade. I still can't get passed "We were unable to complete set up online." Is it because my mom doesn't have an iPhone already? I tried it with my sister's number who does have an iPhone and it worked fine. Then I tried it with my number and I have an iPhone too and it worked just fine. Anyone else? Will this get fixed?

Twosertaz wrote:
'm not eligible for an upgrade, but my mom is, so I was going to use her upgrade. I still can't get passed "We were unable to complete set up online." *Is it because my mom doesn't have an iPhone already?* I tried it with my sister's number who does have an iPhone and it worked fine. Then I tried it with my number and I have an iPhone too and it worked just fine. Anyone else? Will this get fixed?
If your mom line is eligible for an upgrade, it does not matter if she had a previous iphone or not. Keep on trying to connect. It took me over 2 hours yesterday to connect.

HT1918 I am unable to set up an iTunes billing account as I don't have an issue number on my card, I have tried just inputting different numbers such as just putting 1 but its not allowing me further!?

I am unable to set up an iTunes billing account as I don't have an issue number on my card, I have tried just inputting different numbers such as just putting 1 but its not allowing me further!?

Sorry, but you can't. You can only use a credit card issued by a French bank and with a French billing address. Your only solution is going to be to purchase prepaid iTunes cards (there should be several places you can buy them; perhaps FNAC) and use prepaid cards to open the account and purchase.
Regards.

How do I sign up online bill viewing when my phone...

Hiya all
I want to set up my online account with so that I can view my bills and also my broadband usage online. I can get past the first page asking me for my BT account number and email etc. but the second page asks for my phone number which I type in including the area code, it then tells me "please enter you full phone number including the area code."
I am entering my full number and my area code only thing I can think of is that my phone number is only 10 digits long including the area code. How do I get around this? its rather annoying not being able to type a number that BT them selves supplied me with.
Many Thanks.
Solved!
Go to Solution.

Hi Dean,
Thanks for the post. Are you still having problems adding your number? This is odd as the online system should accept a 10 digit number. Not to worry I can add this for you from my end. I will need a few details from ya.
Please drop me an email to the email address in my profile. (click on my name and you will find the address under the "about me" section). Include your BT account details, the link to this thread and your online billing username.
Cheers
Sean
BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Unable to set the selected value for a ADF LOV

Hi,
I am developing an application using jdeveloper 10.1.3 and Struts.
I have created a ADF LOV on my JSP Page as given below:
<html:select property="lob" onchange="javascript:selectLOB(this.form)">
<html:optionsCollection label="prompt" value="index" property="lob.displayData"/>
</html:select>
When i submit the form, i am able to get the value of the selected Value in the List.
JUCtrlListBinding listBinding = (JUCtrlListBinding) formBean.get("Lob");
Row r = (Row) listBinding.getSelectedValue();
String SoLob = (String) r.getAttribute("LobLob");
But i am unable to set the selected value back in the list when i return to the form again.
I tried the following:
int x = listBinding.getSelectedIndex();
listBinding.setSelectedIndex(x);
It would be really helpful if some one could let me know what needs to be done.
Thanks,
Subashini

Gyan,
I tried with the code you suggest , its trying to set the value of a field, but my requirement is to change the property for
"Rendered" on the field so that based on search parameters we can hide result table column.
After searching online, I modified the controller code as follows
1.Created a new transient attribute (Testrender) with type "Boolean" and always updateable.
2.changed the "Rendered" property value on the field I want to hide as ${oa.PoSearchVO1.Testrender}.
3. Modified the controller code as follows :
        OAApplicationModule am = pageContext.getApplicationModule(webBean);
        OAViewObject testvo = (OAViewObject)am.findViewObject("PoSearchVO1");
        OADBTransaction txn = am.getOADBTransaction();
        if (testvo != null)
          OARow row = (OARow)testvo.first();
            if (a.equalsIgnoreCase("Approved"))
                 row.setAttribute("Testrender", Boolean.FALSE);
            else
                 row.setAttribute("Testrender", Boolean.TRUE);
        } But now when i run the page and populate the search field and click "Go" its hiding the field but throwing the following error and the search results are also bad.
Its using only the value of one search parameter but not the second one .
The search cannot be executed because the table has pending changes that would be lost. I think the vo is getting dirty when I update the transient attribute value. So I used txn.rollback ,then search is working fine but its not hiding the field.
So can you please let me know how to proceed from here ?

Re: Former customer's access to online bill pay blocked - no way to pay last bill - Brilliant Verizon!

Branched from Former customer's access to online bill pay blocked - no way to pay last bill - Brilliant Verizon!
It is a brilliant move on Verizon's part - brilliant if the never want a customer to return. I've been a loyal customer for many years, but when I switched, not only was the guy I had given lots of sales over the years to in the mall a jerk to me when I asked for my account number, but when I tried to get a copy of my disconnected bill, it won't let you access it. Yes, you can, if you can find your flipping account number, pay your disconnected bill online. However, you will never find a copy of your bill. Why? Verizon wants to punish leaving customers so they can't get their ETF's paid by another company. This reminds me of the horrible AT&T days where they got so big they started treating everybody like crap. Blockbuster did the same thing. It will come back to haunt Verizon as everybody I know is fleeing their service. I give them credit, their phone service is superior in quality, but I will never go back because of the way I've been treated as I try to leave for a better deal since I am having financial difficulties this year. I might would have come back but not now. On top of that, they have a trick where they won't port out one number of the set you are trying to port. When you finally get through on the line to get it shut off, they tell you they can't turn it off until the next billing cycle. So though I shut off all the phones but one - one week into the billing cycle, I got charged for ALL 5 phones for the entire month. This because they insisted they couldn't shut off that final $20 per month phone. After three dropped calls that took me 20 minutes each to get through to a live person, they then told me they could have shut it off and their employee told me wrong. They said they'd send it for "Review" after which - you guessed it - I'm supposed to "Call back" - an act of God and congress and taking a day off work so I can keep trying and keep sitting on hold forever later.... I'll let you know what happens. I'm telling everyone I know, like I did with AT&T to NEVER do business with them. They used to be great, until they got big. So if anybody finds some way to get their final bill, I'd love to know because I've spent hours on the phone and online trying.
Message was edited by: Admin Moderator

Did you not get the final copy of the bill in the mail via United States Postal Service?
What about older bills? Did you keep any paper copies? Download a PDF copy of the electronic bill at some point?

Cloning of database to same host give error, unable to re-create online log

clone the database to same host
oracle version: 9.2.0.5
os HP
target db: tardb
catlog catlog
auxiliary: auxbr
After running this script, I am getting error unable to re-create online log.
RMAN-00571: ===========================================================
RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
RMAN-00571: ===========================================================
RMAN-03002: failure of Duplicate Db command at 06/08/2009 23:17:38
RMAN-03015: error occurred in stored script Memory Script
RMAN-06136: ORACLE error from auxiliary database: ORA-00344: unable to re-create online log '/db/app/oracle/product/9.2.0.5/dbs/ /db
/redolog.001/catalog1/catalog1_log1.rdo'
ORA-27040: skgfrcre: create error, unable to create file
HP-UX Error: 2: No such file or directory
I tried to shutdown, and mount, recover with backup contorlfile until cancel. and open with reset logs ,
I am not able to make the copy of the database on same host.
Help is appreciated.
complete error log
oracle@dimondz{auxbr}/db/app/oracle/dba/sql> sqlplus '/as sysdba'
SQL*Plus: Release 9.2.0.5.0 - Production on Mon Jun 8 23:11:23 2009
Copyright (c) 1982, 2002, Oracle Corporation. All rights reserved.
Connected to an idle instance.
SQL> startup nomount pfile='/db/app/oracle/admin/catlog/pfile/initauxbr.ora';
ORACLE instance started.
Total System Global Area 219115512 bytes
Fixed Size 737272 bytes
Variable Size 83886080 bytes
Database Buffers 134217728 bytes
Redo Buffers 274432 bytes
SQL> create spfile from pfile='/db/app/oracle/admin/catlog/pfile/initauxbr.ora';
File created.
SQL> exit
Disconnected from Oracle9i Enterprise Edition Release 9.2.0.5.0 - 64bit Production
With the Partitioning option
JServer Release 9.2.0.5.0 - Production
oracle@dimondz{auxbr}/db/app/oracle/dba/sql>
oracle@dimondz{auxbr}/db/app/oracle/dba/sql> rman
Recovery Manager: Release 9.2.0.5.0 - 64bit Production
Copyright (c) 1995, 2002, Oracle Corporation. All rights reserved.
RMAN> connect catalog rman/rman@catlog
connected to recovery catalog database
RMAN> connect target sys/dimondz@tardb
connected to target database: tardb (DBID=3063303886)
RMAN> connect auxiliary sys/dimondz@auxbr
connected to auxiliary database: auxbr (not mounted)
RMAN>
RMAN> RUN
2> {
3> SET NEWNAME FOR DATAFILE 1 TO '/db/catalog1.001/oradata/system01.dbf';
4>
5> SET NEWNAME FOR DATAFILE 2 TO '/db/catalog1.001/oradata/undotbs01.dbf';
6>
SET NEWNAME FOR DATAFILE 3 TO '/db/catalog1.001/oradata/ptest01.dbf';
7> 8>
9> SET NEWNAME FOR DATAFILE 4 TO '/db/catalog1.001/oradata/users_01.dbf';
10>
11> SET NEWNAME FOR DATAFILE 5 TO '/db/catalog1.001/oradata/drsys_01.dbf';
12>
13> SET NEWNAME FOR DATAFILE 6 TO '/db/catalog1.001/oradata/qms_dat_01.dbf';
14>
15> SET NEWNAME FOR DATAFILE 7 TO '/db/catalog1.001/oradata/ultradat_01.dbf';
16>
17> SET NEWNAME FOR DATAFILE 11 TO '/db/catalog1.001/oradata/xmltbs_01.dbf';
18>
19> DUPLICATE TARGET DATABASE TO auxbr
20>
21> pfile=/db/app/oracle/admin/catlog/pfile/initauxbr.ora
22> logfile
23> ' /db/redolog.001/catalog1/catalog1_log1.rdo' size 5m,
24> ' /db/redolog.003/catalog1/catalog1_log2.rdo' size 5m,
25> ' /db/redolog.002/catalog1/catalog1_log3.rdo' size 5m;
26> }
executing command: SET NEWNAME
executing command: SET NEWNAME
executing command: SET NEWNAME
executing command: SET NEWNAME
executing command: SET NEWNAME
executing command: SET NEWNAME
executing command: SET NEWNAME
executing command: SET NEWNAME
Starting Duplicate Db at 08-JUN-09
allocated channel: ORA_AUX_DISK_1
channel ORA_AUX_DISK_1: sid=11 devtype=DISK
printing stored script: Memory Script
set until scn 229907626;
set newname for datafile 1 to
"/db/catalog1.001/oradata/system01.dbf";
set newname for datafile 2 to
"/db/catalog1.001/oradata/undotbs01.dbf";
set newname for datafile 3 to
"/db/catalog1.001/oradata/ptest01.dbf";
set newname for datafile 4 to
"/db/catalog1.001/oradata/users_01.dbf";
set newname for datafile 5 to
"/db/catalog1.001/oradata/drsys_01.dbf";
set newname for datafile 6 to
"/db/catalog1.001/oradata/qms_dat_01.dbf";
set newname for datafile 7 to
"/db/catalog1.001/oradata/ultradat_01.dbf";
set newname for datafile 11 to
"/db/catalog1.001/oradata/xmltbs_01.dbf";
restore
check readonly
clone database
executing script: Memory Script
executing command: SET until clause
executing command: SET NEWNAME
executing command: SET NEWNAME
executing command: SET NEWNAME
executing command: SET NEWNAME
executing command: SET NEWNAME
executing command: SET NEWNAME
executing command: SET NEWNAME
executing command: SET NEWNAME
Starting restore at 08-JUN-09
using channel ORA_AUX_DISK_1
channel ORA_AUX_DISK_1: starting datafile backupset restore
channel ORA_AUX_DISK_1: specifying datafile(s) to restore from backup set
restoring datafile 00001 to /db/catalog1.001/oradata/system01.dbf
restoring datafile 00002 to /db/catalog1.001/oradata/undotbs01.dbf
restoring datafile 00003 to /db/catalog1.001/oradata/ptest01.dbf
restoring datafile 00004 to /db/catalog1.001/oradata/users_01.dbf
restoring datafile 00005 to /db/catalog1.001/oradata/drsys_01.dbf
restoring datafile 00006 to /db/catalog1.001/oradata/qms_dat_01.dbf
restoring datafile 00007 to /db/catalog1.001/oradata/ultradat_01.dbf
restoring datafile 00011 to /db/catalog1.001/oradata/xmltbs_01.dbf
channel ORA_AUX_DISK_1: restored backup piece 1
piece handle=/dump/DBA/RMAN/tardb_bkup/db_tardb_f_04kgt77h tag=WHOLE_DATABASE_tardb params=NULL
channel ORA_AUX_DISK_1: restore complete
Finished restore at 08-JUN-09
sql statement: CREATE CONTROLFILE REUSE SET DATABASE "auxbr" RESETLOGS ARCHIVELOG
MAXLOGFILES 5
MAXLOGMEMBERS 5
MAXDATAFILES 100
MAXINSTANCES 1
MAXLOGHISTORY 907
LOGFILE
GROUP 1 ' /db/redolog.001/catalog1/catalog1_log1.rdo' SIZE 5242880 ,
GROUP 2 ' /db/redolog.003/catalog1/catalog1_log2.rdo' SIZE 5242880 ,
GROUP 3 ' /db/redolog.002/catalog1/catalog1_log3.rdo' SIZE 5242880
DATAFILE
'/db/catalog1.001/oradata/system01.dbf'
CHARACTER SET UTF8
printing stored script: Memory Script
switch clone datafile all;
executing script: Memory Script
datafile 2 switched to datafile copy
input datafilecopy recid=1 stamp=689037446 filename=/db/catalog1.001/oradata/undotbs01.dbf
datafile 3 switched to datafile copy
input datafilecopy recid=2 stamp=689037446 filename=/db/catalog1.001/oradata/ptest01.dbf
datafile 4 switched to datafile copy
input datafilecopy recid=3 stamp=689037446 filename=/db/catalog1.001/oradata/users_01.dbf
datafile 5 switched to datafile copy
input datafilecopy recid=4 stamp=689037446 filename=/db/catalog1.001/oradata/drsys_01.dbf
datafile 6 switched to datafile copy
input datafilecopy recid=5 stamp=689037446 filename=/db/catalog1.001/oradata/qms_dat_01.dbf
datafile 7 switched to datafile copy
input datafilecopy recid=6 stamp=689037446 filename=/db/catalog1.001/oradata/ultradat_01.dbf
datafile 11 switched to datafile copy
input datafilecopy recid=7 stamp=689037446 filename=/db/catalog1.001/oradata/xmltbs_01.dbf
printing stored script: Memory Script
set until scn 229907626;
recover
clone database
delete archivelog
executing script: Memory Script
executing command: SET until clause
Starting recover at 08-JUN-09
using channel ORA_AUX_DISK_1
starting media recovery
channel ORA_AUX_DISK_1: starting archive log restore to default destination
channel ORA_AUX_DISK_1: restoring archive log
archive log thread=1 sequence=3
channel ORA_AUX_DISK_1: restoring archive log
archive log thread=1 sequence=4
channel ORA_AUX_DISK_1: restored backup piece 1
piece handle=/dump/DBA/RMAN/tardb_bkup/db_arch_tardb_f_06kgt7ih tag=ARCHIVE_LOG_tardb_BACKUP params=NULL
channel ORA_AUX_DISK_1: restore complete
archive log filename=/oradump/oradata/catlog/arch/catlog-1231663410_1_3.arc thread=1 sequence=3
channel clone_default: deleting archive log(s)
archive log filename=/oradump/oradata/catlog/arch/catlog-1231663410_1_3.arc recid=1 stamp=689037447
archive log filename=/oradump/oradata/catlog/arch/catlog-1231663410_1_4.arc thread=1 sequence=4
channel clone_default: deleting archive log(s)
archive log filename=/oradump/oradata/catlog/arch/catlog-1231663410_1_4.arc recid=2 stamp=689037447
media recovery complete
Finished recover at 08-JUN-09
printing stored script: Memory Script
shutdown clone;
startup clone nomount pfile= '/db/app/oracle/admin/catlog/pfile/initauxbr.ora';
executing script: Memory Script
database dismounted
Oracle instance shut down
connected to auxiliary database (not started)
Oracle instance started
Total System Global Area 219115512 bytes
Fixed Size 737272 bytes
Variable Size 83886080 bytes
Database Buffers 134217728 bytes
Redo Buffers 274432 bytes
sql statement: CREATE CONTROLFILE REUSE SET DATABASE "auxbr" RESETLOGS ARCHIVELOG
MAXLOGFILES 5
MAXLOGMEMBERS 5
MAXDATAFILES 100
MAXINSTANCES 1
MAXLOGHISTORY 907
LOGFILE
GROUP 1 ' /db/redolog.001/catalog1/catalog1_log1.rdo' SIZE 5242880 ,
GROUP 2 ' /db/redolog.003/catalog1/catalog1_log2.rdo' SIZE 5242880 ,
GROUP 3 ' /db/redolog.002/catalog1/catalog1_log3.rdo' SIZE 5242880
DATAFILE
'/db/catalog1.001/oradata/system01.dbf'
CHARACTER SET UTF8
printing stored script: Memory Script
catalog clone datafilecopy "/db/catalog1.001/oradata/undotbs01.dbf";
catalog clone datafilecopy "/db/catalog1.001/oradata/ptest01.dbf";
catalog clone datafilecopy "/db/catalog1.001/oradata/users_01.dbf";
catalog clone datafilecopy "/db/catalog1.001/oradata/drsys_01.dbf";
catalog clone datafilecopy "/db/catalog1.001/oradata/qms_dat_01.dbf";
catalog clone datafilecopy "/db/catalog1.001/oradata/ultradat_01.dbf";
catalog clone datafilecopy "/db/catalog1.001/oradata/xmltbs_01.dbf";
switch clone datafile all;
executing script: Memory Script
cataloged datafile copy
datafile copy filename=/db/catalog1.001/oradata/undotbs01.dbf recid=1 stamp=689037456
cataloged datafile copy
datafile copy filename=/db/catalog1.001/oradata/ptest01.dbf recid=2 stamp=689037456
cataloged datafile copy
datafile copy filename=/db/catalog1.001/oradata/users_01.dbf recid=3 stamp=689037456
cataloged datafile copy
datafile copy filename=/db/catalog1.001/oradata/drsys_01.dbf recid=4 stamp=689037457
cataloged datafile copy
datafile copy filename=/db/catalog1.001/oradata/qms_dat_01.dbf recid=5 stamp=689037457
cataloged datafile copy
datafile copy filename=/db/catalog1.001/oradata/ultradat_01.dbf recid=6 stamp=689037457
cataloged datafile copy
datafile copy filename=/db/catalog1.001/oradata/xmltbs_01.dbf recid=7 stamp=689037457
datafile 2 switched to datafile copy
input datafilecopy recid=1 stamp=689037456 filename=/db/catalog1.001/oradata/undotbs01.dbf
datafile 3 switched to datafile copy
input datafilecopy recid=2 stamp=689037456 filename=/db/catalog1.001/oradata/ptest01.dbf
datafile 4 switched to datafile copy
input datafilecopy recid=3 stamp=689037456 filename=/db/catalog1.001/oradata/users_01.dbf
datafile 5 switched to datafile copy
input datafilecopy recid=4 stamp=689037457 filename=/db/catalog1.001/oradata/drsys_01.dbf
datafile 6 switched to datafile copy
input datafilecopy recid=5 stamp=689037457 filename=/db/catalog1.001/oradata/qms_dat_01.dbf
datafile 7 switched to datafile copy
input datafilecopy recid=6 stamp=689037457 filename=/db/catalog1.001/oradata/ultradat_01.dbf
datafile 11 switched to datafile copy
input datafilecopy recid=7 stamp=689037457 filename=/db/catalog1.001/oradata/xmltbs_01.dbf
printing stored script: Memory Script
Alter clone database open resetlogs;
executing script: Memory Script
RMAN-00571: ===========================================================
RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
RMAN-00571: ===========================================================
RMAN-03002: failure of Duplicate Db command at 06/08/2009 23:17:38
RMAN-03015: error occurred in stored script Memory Script
RMAN-06136: ORACLE error from auxiliary database: ORA-00344: unable to re-create online log '/db/app/oracle/product/9.2.0.5/dbs/ /db
/redolog.001/catalog1/catalog1_log1.rdo'
ORA-27040: skgfrcre: create error, unable to create file
HP-UX Error: 2: No such file or directory
RMAN>
I tried to shutdown and open with resetlogs , it still error
oracle@dimondz{auxbr}/db/app/oracle/dba/sql> sqlplus '/as sysdba'
SQL*Plus: Release 9.2.0.5.0 - Production on Mon Jun 8 23:27:05 2009
Copyright (c) 1982, 2002, Oracle Corporation. All rights reserved.
Connected to:
Oracle9i Enterprise Edition Release 9.2.0.5.0 - 64bit Production
With the Partitioning option
JServer Release 9.2.0.5.0 - Production
SQL> shutdown immediate;
ORA-01109: database not open
Database dismounted.
ORACLE instance shut down.
SQL> startup mount;
ORACLE instance started.
Total System Global Area 219115512 bytes
Fixed Size 737272 bytes
Variable Size 83886080 bytes
Database Buffers 134217728 bytes
Redo Buffers 274432 bytes
Database mounted.
SQL> recover database until cancel using backup controlfile;
ORA-00279: change 229907626 generated at 06/06/2009 11:58:09 needed for thread
1
ORA-00289: suggestion : /oradump/oradata/catlog/arch/catlog-1814470384_1_5.arc
ORA-00280: change 229907626 for thread 1 is in sequence #5
Specify log: {<RET>=suggested | filename | AUTO | CANCEL}
CANCEL
Media recovery cancelled.
SQL> alter database open resetlogs;
alter database open resetlogs
ERROR at line 1:
ORA-00344: unable to re-create online log '/db/app/oracle/product/9.2.0.5/dbs/
/db/redolog.001/catalog1/catalog1_log1.rdo'
ORA-27040: skgfrcre: create error, unable to create file
HP-UX Error: 2: No such file or directory
SQL>
Thanks, Your help and guide will appreciated very much.

Hello,
The directory for the creation of the logfiles does not exist, from the error:
RMAN-06136: ORACLE error from auxiliary database: ORA-00344: unable to re-create online log '/db/app/oracle/product/9.2.0.5/dbs/ /db
/redolog.001/catalog1/catalog1_log1.rdo'
ORA-27040: skgfrcre: create error, unable to create file
HP-UX Error: 2: No such file or directoryI.e., there is no such directory as *'/db/app/oracle/product/9.2.0.5/dbs/ /db/redolog.001/catalog1/catalog1_log1.rdo'*
Your db_recovery_file_dest parameter may be set here, therefore change this:
'/db/redolog.001/catalog1/catalog1_log1.rdo' size 5m,
' /db/redolog.003/catalog1/catalog1_log2.rdo' size 5m,
' /db/redolog.002/catalog1/catalog1_log3.rdo' size 5m;To this:
'catalog1_log1.rdo' size 5m,
'catalog1_log2.rdo' size 5m,
'catalog1_log3.rdo' size 5m;And try again.

Unable to bring database online on 2nd node in FailSafe and MSCS config

I have a two node cluster running Windows 2003 Server, MSCS, and Oracle Failsafe. I have been unable to bring the database online on Node2. All resources in Cluster Administrator fail over fine and come online except for the Database resource itself. The shared disks, listener, etc, are all online. All resources come online on Node1. When I failover to Node2, the Database Resource fails and posts this error in the Event Viewer:
Oracle Fail Safe encountered an error starting resource DISS.
ORA-01100: database already mounted
The database is not mounted and the database windows service is not running (is set to manual). I can manually start the database thru Windows Services and access it fine. But still unable to bring it online via Cluster Administrator or Oracle Fail Safe Manager.
Any help would be greatly appreciated.
Thanks in advance!

The only message in the event viewer is the ORA-01100 I originally posted.
ORACLE_HOME is set correctly.
Here are the contents of the alert.log:
Fri Sep 04 13:06:21 2009
Starting ORACLE instance (normal)
LICENSE_MAX_SESSION = 0
LICENSE_SESSIONS_WARNING = 0
Picked latch-free SCN scheme 2
Using LOG_ARCHIVE_DEST_10 parameter default value as USE_DB_RECOVERY_FILE_DEST
Autotune of undo retention is turned on.
IMODE=BR
ILAT =18
LICENSE_MAX_USERS = 0
SYS auditing is disabled
Starting up ORACLE RDBMS Version: 11.1.0.7.0.
Using parameter settings in server-side spfile C:\ORACLE\PRODUCT\11.1.0\DB_1\DATABASE\SPFILEDISS.ORA
System parameters with non-default values:
processes = 150
memory_target = 820M
control_files = "O:\ORACLE\ORADATA\DISS\CONTROL01.CTL"
control_files = "O:\ORACLE\ORADATA\DISS\CONTROL02.CTL"
control_files = "O:\ORACLE\ORADATA\DISS\CONTROL03.CTL"
db_block_size = 8192
compatible = "11.1.0.0.0"
db_recovery_file_dest = "C:\Oracle\flash_recovery_area"
db_recovery_file_dest_size= 2G
undo_tablespace = "UNDOTBS1"
remote_login_passwordfile= "EXCLUSIVE"
db_domain = ""
dispatchers = "(PROTOCOL=TCP) (SERVICE=DISSXDB)"
audit_file_dest = "C:\ORACLE\ADMIN\DISS\ADUMP"
audit_trail = "DB"
db_name = "DISS"
open_cursors = 300
diagnostic_dest = "C:\ORACLE"
Fri Sep 04 13:06:22 2009
PMON started with pid=2, OS id=2892
Fri Sep 04 13:06:22 2009
VKTM started with pid=3, OS id=3932 at elevated priority
VKTM running at (20)ms precision
Fri Sep 04 13:06:22 2009
DIAG started with pid=4, OS id=1280
Fri Sep 04 13:06:22 2009
DBRM started with pid=5, OS id=1084
Fri Sep 04 13:06:22 2009
PSP0 started with pid=6, OS id=648
Fri Sep 04 13:06:22 2009
DIA0 started with pid=7, OS id=1792
Fri Sep 04 13:06:22 2009
MMAN started with pid=8, OS id=3172
Fri Sep 04 13:06:22 2009
DBW0 started with pid=9, OS id=3740
Fri Sep 04 13:06:22 2009
LGWR started with pid=10, OS id=524
Fri Sep 04 13:06:22 2009
CKPT started with pid=11, OS id=2020
Fri Sep 04 13:06:22 2009
SMON started with pid=12, OS id=1068
Fri Sep 04 13:06:22 2009
RECO started with pid=13, OS id=3636
Fri Sep 04 13:06:22 2009
MMON started with pid=14, OS id=3512
starting up 1 dispatcher(s) for network address '(ADDRESS=(PARTIAL=YES)(PROTOCOL=TCP))'...
starting up 1 shared server(s) ...
ORACLE_BASE from environment = C:\Oracle
Fri Sep 04 13:06:22 2009
alter database mount exclusive
Fri Sep 04 13:06:22 2009
MMNL started with pid=15, OS id=2996
Setting recovery target incarnation to 2
Successful mount of redo thread 1, with mount id 739001231
Database mounted in Exclusive Mode
Lost write protection disabled
Completed: alter database mount exclusive
alter database open
Beginning crash recovery of 1 threads
Started redo scan
Completed redo scan
295 redo blocks read, 99 data blocks need recovery
Started redo application at
Thread 1: logseq 134, block 176
Recovery of Online Redo Log: Thread 1 Group 2 Seq 134 Reading mem 0
Mem# 0: O:\ORACLE\ORADATA\DISS\REDO02.LOG
Completed redo application of 0.13MB
Completed crash recovery at
Thread 1: logseq 134, block 471, scn 3797812
99 data blocks read, 99 data blocks written, 295 redo blocks read
Thread 1 advanced to log sequence 135 (thread open)
Thread 1 opened at log sequence 135
Current log# 3 seq# 135 mem# 0: O:\ORACLE\ORADATA\DISS\REDO03.LOG
Successful open of redo thread 1
MTTR advisory is disabled because FAST_START_MTTR_TARGET is not set
SMON: enabling cache recovery
Successfully onlined Undo Tablespace 2.
Verifying file header compatibility for 11g tablespace encryption..
Verifying 11g file header compatibility for tablespace encryption completed
SMON: enabling tx recovery
Database Characterset is WE8MSWIN1252
Opening with internal Resource Manager plan
Starting background process FBDA
Fri Sep 04 13:06:29 2009
FBDA started with pid=19, OS id=4004
replication_dependency_tracking turned off (no async multimaster replication found)
Starting background process QMNC
Fri Sep 04 13:06:29 2009
QMNC started with pid=20, OS id=1132
db_recovery_file_dest_size of 2048 MB is 0.00% used. This is a
user-specified limit on the amount of space that will be used by this
database for recovery-related files, and does not reflect the amount of
space available in the underlying filesystem or ASM diskgroup.
Fri Sep 04 13:06:35 2009
Starting background process CJQ0
Fri Sep 04 13:06:35 2009
CJQ0 started with pid=21, OS id=2864
Fri Sep 04 13:06:35 2009
Completed: alter database open
Fri Sep 04 13:06:42 2009
Starting ORACLE instance (restrict)
alter database "DISS" mount exclusive
ORA-1100 signalled during: alter database "DISS" mount exclusive...
Stopping background process FBDA
Shutting down instance: further logons disabled
Stopping background process QMNC
Stopping background process CJQ0
Stopping background process MMNL
Stopping background process MMON
Shutting down instance (immediate)
License high water mark = 3
Waiting for dispatcher 'D000' to shutdown
All dispatchers and shared servers shutdown

Unable to set parental controls on itunes b/c my username and password are not correct. How do I reset them? There is no prompt to give any clues what they are.

unable to set parental controls on Itunes b/c my user name and password got rejected. How do I reset them or figure out my username and password?

This is a user to user support forum. We are all iphone users just like you.
You are not addressing Apple here at all.
This is an odd way to ask your fellow iphone users for help. Berating oterh users will not help you.
"it's too fragile"
No it is not. i have never damaged one, nor has anyone I know.
" U loose data when Ur phone is locked"
No you don't. Why do you think this?
"and there is no customer support!!! "
Wrong yet again. Apple has an 800 number and they have many retail stores and they have support articles that you can access using the search bar. Or you can contact them throgh express lane online
"but I will go back with Blackberry "
Please do.
Good ridance

Can't access my online bills

My broadband was with Tiscali and I changed to BT. My user name for my online bills is still shown as tiscali. I cannot access my online bills using my old user name and it won't let me change it to my new one. Help!
Annew
Solved!
Go to Solution.

Can't help you sorry Annew, but quick as you can edit out the email address in your post.( Log in, find your post and click Options at top right and you'll see Edit, click that,delete the email address in your post and click Save or Post - I forget which).
Forums such as this get scanned by bots looking for emails to harvest for Vigraria and other spam emails, and your email address is vulnerable. Best to ask a Mod to help you, or just wait here for a helfpful soul, because answers on forums and newsgroups are good to be seen by all, because other people lurk and find answers to the same problem,or similar. If you have to post emails addresses, use a disposable address in the mydisposableaddress-forums AT BTthingy DOT com format. Log into your BTYahoo page, go to Mail, Options (top right - I use Classic View) then click Spam in left column, then Set up a Disposable address at bottom of main page , and a new page should open.
Here's a useful site that describes munging.
Value Added Guest (Inspiring Not Aspiring)
Rate a post if you like it! - just click the star under the user's name on the left. (N.B. ratings facility no longer available in Forum Help and Suggestions; nor is it available in the Lounge)

Unable to set node credentials...

I have setup the server as an OD master, and up until now it hasn't had problems binding, although I haven't been able to get any users to authenticate for any services, other than my local admin account.
I haven't made any changes, but now when opening ServerPrefs, I get the following error:
"Unable to set node credentials for /LDAPv3/127.0.0.1 with the record name server.mydomain.com$ There may be a problem with the Open Directory service."
Any ideas where I went wrong?

It isn't something that a patch is going to cure.
I believe it does have something to do with the network and probably therefore the ip address / naming as the authentication does seem to be tied to the network location.
I've managed to move things on a little in that I have bound user accounts on other machines such that when someone logs onto their laptop it will tell them they have an account on the server and provide a logon after which their account is bound and (I think) marked as 'managed' in their Preferences | Accounts. This provides additional sections in iCal and Address Book although these don't work. The only person who can log into the web stuff such as the wiki is the server admin and I still can't access the Server Preferences or authenticate the Server Admin so can't make much in the way of changes.
I've submitted my application to Apple for support using the card provided with the Mac Mini. This was last Thursday and I've not yet received confirmation that this is live. As soon as it is I'll be having a long conversation with Apple Support.
I sort of sympathise with Apple as the server is clearly at least an order of magnitude more complicated than the admin involved with just a desktop. Having said this, however, they do need to get this sort of thing sorted by making it slicker, providing more online support for these problems if they have any aspirations towards the smaller office or even home environment which don't have dedicated IT support staff.

Problem viewing online bills etc

I am having problems viewing my online account - for the the last two weeks I have been unable to view any of my details - the webpage says "thankyou for registering blah blah your billing details will be available in 3 days"
I have called up and spoke to someone who said "yes, we are aware of the problem - keep checking back and all will be resolved" it hasn't been and now I have had an email telling me my latest bill is available - but I cannot get access because of the above problem - please can someone advise...............
Thanks,
Sean

Hi Snowball,
Sorry that you have had a problem with your online bill. I can get this sorted for you.
Could you drop me an email please with your bt.com username, account and telephone number please?
Just send to [email protected]
Cheers
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Unable to set up Online Billing

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